Hotel bom, simples, talvez um dos menos caros próximos à Times Square. Quartos bem apertados, mas confortável o suficiente pra descansar. Não possuía tomada pra carregar o celular, foi preciso tirar o alarme da tomada pra conectar o carregador. Tive apenas um imprevisto no checkin, em que havia pago pela reserva antecipadamente pelo PayPal (através do Booking.com), e a atendente cobrou novamente no momento do checkin. Precisei explicar a situação e prontamente cancelaram a cobrança indevida e me forneceram um comprovante.

Muy buena ubicación, muy tranquilo con habitaciones que aíslan el sonido de un lugar como Time Square, personal con una gran atención y amabilidad. Altamente recomendable por calidad y precio!

A estadia não foi ruim. Aliás, é um bom hotel. Porém, precisei entrar em contato com eles e enviei mensagem pelo próprio site, pelo Instagram e pelo e-mail. Ninguém me respondeu. Descaso total.

ME ROBARON! El hotel no tiene lugar donde guardar las maletas y al hacer el check in ROSE la recepcionista me envió a una dirección para guardar las maletas. Ella me envió y nunca mencionó que debía pagar por eso. Al retirar mis maletas despues de solo 3hs me cobraron usd $ 75! por 4 maletas. Una estafa y ni Rose ni Raluca Avacaritei, su manager se hicieron cargo. Dicen haberme enviado un mail y yo nunca lo recibí. Se niegan a devolver mi dinero y además Rose no habla Ingles!! Cómo van a poner a una persona de atención al cliente que no habla el idioma del país!! Una verguenza y unos estafadores! Te mienten en la cara

El peor hotel del mundo en relación a su calidad y a su precio. He estado en albergues con mejor calidad que este hotel.Muchas habitaciones son dan a un patio interior de 1 metro cuadrado, con el sistema de ventilación más potente y ruidoso que se puede encontrar en el mercado. He estado en pistas de aterrizajes más tranquilas que en esa habitación.El personal es simpático, eso es verdad, pero sin los instrumentos necesarios para resolver problemas tan complejos como abrir una puerta.No vaya a este hotel.

I commute to NY for work regularly and have stayed at dozens of places in the city and spent hundreds of cumulative nights - this is definitely on the low end of any place I have stayed. Rooms are tiny and dark by NY standards. Carpets are literally filthy with multiple large tears. There is a persistent smell that is poorly masked by cleaner. Mattress had large black stains on the side. Paint was missing and chipped from walls, furniture, trim. This is not a 4-star or 3-star. This hotel offers a smaller version of what I would expect from a $49 motel off the side of the road in the Midwest. Location is good and the staff were nice. I will not stay again.

El hotel, además de muy céntrico, es bastante acogedor. Dani y Jonathan, que hablan castellano, tienen muy buen trato. No puedo quejarme de nadie, la verdad es que todos fueron estupendos. Cuando vuelva a NY, sin duda me quedaré en el Mela Times Square. Recomiendo.

Room we got was really small and bed too. The housekeeping forgot to keep towels on both days of our stay and we had to ask for it. Location is perfect though. Just next to times square. Everything is walkable

Todo perfecto ubicación excelentísimo, limpieza impecable hotel antiguo pero que importa la ubicación lo vale, pero la habitación que me tocó al parecer me hospede junto con el avión😅 había un ruido todo el día en fin... era soportable (ojo era en el segundo piso)

+Lo único bueno es la ubicación y la cama, que aunque pequeña era cómoda. -La habitación minúscula y con moqueta sucia y vieja. Debajo de la cama había restos de cosas de huéspedes anteriores. Un día no hubo agua caliente, por lo menos dos días no limpiaron, y uno ni siquiera entraron a hacer la cama. Para remate final, al salir te encuentras un cargo extra de 150 dólares del que no te avisan ni te dan factura.

Nuestra experiencia en general fue buena. El hotel se encuentra en una excelente ubicación. En cuanto a la limpieza podría estar más limpio, aún cuando limpiaban la habitación. No tienen entradas para enchufes redondos así que debes llevarte una o en la recepción te cobran 10 dolares por el adaptador (me pareció caro). De noche se puede dormir bien no se escucha mucho ruido solo de la habitación de al lado. No tuvimos ningún problema.

The room sizes are decent for NY. The room and bathroom appeared clean but our bed was not set. It made us paranoid that the sheets may not have been changed. It made my sleep uneasy. Should've requested another room but walking the city all day killed my reserves and I just slept fully clothed with towels on the bed. Please watch the finer details y'all~

2 stars for service because there is none. This is a no-frills kind of place. A strict 3pm check in and nowhere to leave your bags. Tiny elevators. No phones in the room. Our bathroom light flickered the entire time we were there & asked the housekeeping how to get it fixed. No one ever showed up. Why do No frills hotels put bathtubs in the rooms. Put a shower & call it a day. The location was great - a few steps from Time's square and 6th Ave. 2 theaters on the same block. No lobby coffee. I went 3 days without. Looking for clean & No frills this is a good start but don't get there before 3pm.

Prime location. Highly economical for Times Square hotel. Good value. Decent bathroom. Quick, easy-check-in. Close to everything in Times Square. My only issue is they stopped luggage check due to Covid, which is extremely inconvenient and unhelpful to guests.

First room they gave us was not clean from the night before.Hair on counter used soap/towels. Bed still had head print lol. They put us in another room. No blanket. No microwave or fridge.No ice machine.No working phone. No view. No common area. No food for purchase no bar . 22$ a night resort fee. Not a horrible location by any means but 2 star service for sure.

Was doing some research on our hotel a couple days prior to leaving for NY. Was extremely afraid that the room and experience would be bad because of the existing reviews. Even had a backup prepared. But to my surprise, the stay was overall pleasant. Everyone was courteous, from the front desk clerk to the cleaning staff; they were informative, helpful, & cordial. The gym was one of the main things that attracted me, it is a VERY small and outdated. The weight selection is minimal at best with 1 singular treadmill. Only reason I won’t give it 5 star. Aside from that, good staff, great location, and I got my deposit back (some people mentioned that as well).

Hi all I can say this hotel is a dump. We arrived in January supposed to be a four star hotel our flight was late arriving so we got in at 11 o’clock at night we asked where could we get something to eat and just said I don’t know So we ended up getting a pizza delivery which we didn’t eat all we put the rest of it in the bin and as we were leaving three days later the same pizza was in the bin not changed for three days fingermarks tea stains all down the walls turn on the shower water Came out Brown As you can see on the website a Bar there is not bar a gym there is no gym lobby there is no lobby this hotel is a hostel so please stay clear or you will be disappointed

O hotel é muito bem localizado, perto da Times Square e de estações de metrô. Para os padrões de NYC, nem é assim tão pequeno. Estava limpo e confortável.Porém estar tão perto do bochicho paga seu preço: mesmo estando num andar um pouco mais alto, era acordada bem cedo pelo barulho de caminhões de lixo...O restaurante anexo ao hotel é bacana, comida gostosa tanto para café da manhã quanto para almoço e jantar. O staff é atencioso e isso conta pontos. Voltaria lá certamente.

Muito bom!... Localização estrategica. O turista deve ter atenção apenas com a chamada "Facility Fee". Essa é uma espécie de cobrança extra diaria que vários hotéis de Nova Iorque fazem sem anunciar isso explicitamente no sites de reserva. No caso do Hotel Mela, essa "Facility Fee" é superior a trinta dólares por dia!... Esse acréscimo no valor da diária causa uma diferença bem grande no valor final da hospedagem. Deveria ser incluído no preço final anunciado nos sites de reserva de modo a evitar surpresas desagradáveis para o turista. Outro ponto negativo que percebi é que o serviço de limpeza do quarto não aspirava o carpete em baixo da cama e nem atrás dos móveis. Tem muita sujeira acumulada nesses locais do quarto. Com essas ressalvas, avalio positivamente esse hotel e voltaria a me hospedar nele sim.

A localização é fantástica! O quarto nem tanto. É pequeno e não tem frigobar. Mas a cama é bem confortável e o sistema de climatização funciona perfeitamente. Os atendentes são muito cordiais e atenciosos.

A localização não poderia ser melhor, fica a poucos metros da Times Square e das principais avenidas de compras. Perto de tudo, com várias opções de restaurantes, cafeterias, espetáculos e comércio. Tem um bom preço em comparação a outros da mesma categoria na região, pela pesquisa que fizemos. Quarto bem pequeno, do tipo bom só para dormir e “staff” no geral atenciosos. Recomendo mais em função da ótima localização.

Os quartos são extremamente pequenos, entretanto o cheiro do hotel é magnífico e fica ao lado da time square, literalmente alguns passos. Apenas um ponto negativo, o hotel não oferece nada além do wifi e cobram 35 dólares por dia de resort.

Gostei muito da ubicação do hotel, perto de tudo. Station 42 bem perto com subtes para muitos lugares. Da para ir a pé a Central Park, ONU, Madame Tousseau, Carlo's Baker, Milky Bar, Pier 39, Ocean's Odissea, Intrepid Sea, Hard Rock Cafe. A cama é muito confortáveis, os quartos e bañeiros são pequenos. Os funcionários são muito amáveis. Me gustó el hotel, muy bien ubicado, cerca de todo, com mucha seguridad policial en el barrio

O quarto estava muito sujo tinha buracos no teto chovia lá dentro cheirava a humidade as funcionárias não tinham maneiras e o pequeno-almoço nem era no hotel era num restaurante ao lado

Reservei o hotel do dia 03/01 até 18/01. Por problemas pessoais tive que antecipar meu checkout para o dia 11/01 e retornar ao Brasil. Até o presente momento (25/01) o Hotel não fez o reembolso dos dias que não permanecemos lá. Pior que isso, o telefone que consta no site do hotel não atende ligações e o site hoteis.com por onde fiz a reserva, não consegue resolver o problema pois alega não conseguir entrar em contato com o hotel.

Ubicado en el corazón de Times Square, esta en la 44st entre la 6a y 7a avenida. Pensé que por su ubicación céntrica iba a ser muy ruidoso pero tiene buena aislación acústica.Al principio me pasaron una habitación en donde no funcionaba el aire acondicionado (fui a NY en pleno invierno) por lo que me cambiaron rápidamente a otra habitación que no tenia novedades.

Reservamos tres meses antes de viajar. Desde ese momento entrábamos casi todos los días para ir leyendo las reseñas de personas que se hospedaban aquí porque la diferencia de tarifa con otros hoteles de la zona era abismal. Afortunadamente podemos decir que tuvimos una linda estadía y la relación calidad precio es un 10. Recibís una atención acorde al precio que pagas para estar en pleno centro. Llegamos el 31/12 a las 10 de la mañana y afortunadamente nos dejaron hacer el check in a esa hora, creemos que tenían poca ocupación. La habitación que nos tocó estaba bien. La decoración puede ser un poco antigua y puede que tenga algunos detalles pero nada para volverse loco. El baño era de los que tienen accesibilidad para silla de ruedas así que era grande y estaba en condiciones. No solicitamos limpieza pero las chicas eran súper amables y nos acercaron papel higiénico o toallas cada vez que lo pedimos. Lo único para mencionar es que la última noche tuvimos unos vecinos SUMAMENTE ruidosos gritando toda la madrugada y, por una noche, no pasa nada. Pero si te llega a tocar compartir toda la estadía el sonido se escucha MUCHO. La verdad es que nosotros no nos quejamos, pero seguramente de haberlo hecho hubiesen pedido que bajen la voz. Sin dudas volveríamos a hospedarnos aquí.

NO VAYAN ES UN ASCO SUCIO PAREDES MANCHADAS SABANAS SUCIAS FUE REFUGIO DE HOMLESS DURANTE LA CUARENTENA Y SE AGARRABAN A CUCHILLAZOS HAY FOTOS EN EL NEW YORK POST DEJARON EL HOTEL DESTRUIDO NO TIENE NI UN DESAYUNADOR NO TE PERMITEN DEJAR LAS VALIJAS Y LO PEOR LA CALEFACCIÓN NO ANDA TUVE QUE DORMIR VESTIDA DEL FRÍO QUE HACÍA Y ENCIMA ES CARÍSIMO PARA LA MUGRE QUE HAY Y EL FRÍO QUE HACE. HABITACIÓN MÍNIMA. Alfombra manchada. NO VAYAN ES UN ANTRO

Second time staying here and will never stay again. BEWARE. I booked a queen executive room a month in advance which was a mistake since the room ended up being far cheaper by the time we travelled. They put us in an ADA Queen room with roll in shower where the tiles you'dbe standing on in the shower were all broken. Ihad already paid in full for the room before check-in and was surprised a few weeks later to notice they charged my credit card a second time. I've been calling for 5 days and no one picks up the phone. When I e-mailed to find out what was going on they sent me an invoice with no explanation of why they were suddenly charging me additional fees that were not part of my original payment. I will never stay here again and caution everyone to watch their credit card statements closely.

My Times Square New years stay at Mela was horrifying and mostly terrible in everything I and my wife experienced. Dirty carpets and stinking bathroom. The carpet had cigarette burns and toilet was stinky and had stain all over. Save yourself a hassle of experiencing the experience of money paid, not worth it. Please don't book Mela.

Can anyone confirm this place is even open? The link to cancel our reservation does not work. The "contact us" section on their website does not work. I have emailed with no response. No-one in answering the phone. This seems like a total scam. I have no way of knowing if they are even open, but they are sure able to take reservations.

We had the pleasure of visiting this hotel in December. The staff are thoughtful, helpful, and professional. The rooms are clean and well appointed. Thank you for a wonderful stay!

Upon checking in we we given the wrong room. We were then told we had to pay $100 CASH to upgrade. Paying extra was fine but why did it need to be cash. The hotel is very old and outdated. It claims to be a smoke free hotel but our entire floor smelled of smoke. Staff said they couldn’t do anything about it. We were there for 5 days our trash was never taken out. The location is amazing but that’s the ONLY positive

El hotel por ubicación está muy bien, al lado de Times Square y cerca de otros sitios de interés. Respecto a las habitaciones... En las fotos parecía otra cosa, en la que nos hospedamos las vistas eran a unos tejados que de noche daba un poco miedo asomarse por la ventana, luego había un generador o algo así que sonaba continuamente por la noche y la calefacción también era bastante ruidosa. En cuanto a la limpieza... Antes de usar el baño ya había pelos en la ducha y la moqueta estaba llena de manchas. Como sugerencia les diría que se pudieran ver pendrive en la TV ya que tienen capado esta utilidad.

Muy mal aislado del ruido, tanto de la calle como del interior con respecto a otros clientes. Pequeño, sucio, viejo. Habitación sin luz natural, con un cargo extra por día de 30$ por encima de lo ya contratado con la agencia de viajes. Lo único bueno es la ubicación. Por lo demás, un desastre!

Al realizar el check-in no te informan de absolutamente nada, te piden la tarjeta, te cobran y no te dan ni factura semejante. Es un cobro sorpresa.Nos tuvieron que cambiar hasta 3 veces de habitación en tan sólo 4 días.1º Habitación tenía un agujero bastante grande en la puerta del baño que no permitía tener intimidad cuando se hacía uso del mismo. Además el suelo estaba lleno de pequeños trozos de madera de la puerta.( Nos dijeron que la arreglarían sin falta y tuvimos que insistir 2 días, por que no lo hicieron)2º Habitación: Al entrar nos encontramos comida, medicinas y hasta una sandalias de los anteriores huéspedes (¿COVID FREE?). A la máquina de calefacción de la habitación de faltaba la tapa y todo el polvo acumulado en el interior salía al exterior. Las rejillas del baño completamente sucias. Además a las 5 a.m. nos llevamos la sorpresa de que había un generador en el edificio anexo que se encendía a esa hora y de ahí en adelante era imposible dormir.(el personal de recepción nos reconoció que conocían perfectamente el ruido que hacía este generador, y nos dijeron que nos haría una devolución parcial de 80$. No la han llevado a cabo).3º Habitación: Mobiliario roto, silla rota, mesa completamente arañada, objetos sucios, elementos del baño completamente oxidados. La barra de seguridad que estaba instalada en el baño para personas con movilidad reducida o para agarrarse en caso de resbalar, estaba literalmente partida por el oxido que había acumulado. El último día, encontramos entre la manta restos de una ampolla de plástico que se utiliza para envasar un producto de cuidado capilar, que no era nuestro, obviamente nos habían dado mantas sin lavar.Llegados a este punto, decidimos no quejarnos más y no dejar que el lamentable estado del hotel arruinase nuestras vacaciones, cada vez que nos cambiaban de habitación, iba a peor.Todo esto que comento, lo tengo perfectamente documentado, y procederemos a poner una reclamación formal.

Feo, viejo, antiguo hacen cargos que no proceden, habitaciones sucias y con bichos. Lo único la ubicación. Pero prefiero alojarme en Washington y bajar cada día a NYC que volver a alomarme aquí

We just returned a couple of days ago from our 5 night stay at Hotel Mela. In truth, we didn't arrive with super high expectations after reading some iffy reviews, but I can say without a doubt that our expectations, or lack thereof, were exceeded. You really can't beat the location of this hotel, particularly if you're looking to be right in the center of the action in NYC. While we read that several other guests noted unclean rooms and an unpleasant smell, or room was spotless and besides a slight underlying musty odor (which I think can be expected in such an old hotel) there were no issues. Staff was friendly and cleaners did a great job cleaning the room each morning and making the bed. The room we received was spacious, with a lounge area and a separate bedroom and ensuite bathroom. The only thing I think they could improve ishaving a thicker 'comforter' on the beds. There was just a double sheet and no comforter ( not sure if this is just temporary). This wasn't a huge deal, as we were able to adjust the heat in the room accordingly, but if you are someone that likes to sleep under a thicker blanket, perhaps bring your own along!Overall, this hotel was everything we hoped for and more and played a huge role in a truly brilliant trip!

This hotel is disgusting. The rooms are tiny, which is understanding considering the location. When I walked into our room, I thought it hadn’t been cleaned yet, but to my surprise THAT was their “clean”. The bathroom had hair all over it, the walls had random yellow staining which looked like urine. The floors were dirty and so were the doors. The bed was made up with one deflated pillow only and you had to ask for more. You basically get a sheet on the bed and one more to cover yourself with. No mattress cover, fitted sheet, or a comforter. Don’t stay here for your own health…

Hotel confirmed our booking months ago on air B and B. 3 weeks before stay they have cancelled our booking, apparently they do not have rooms available anymore. Absolutely outrageous as I have seen on booking.com that they have 2 rooms available at the time of our stay. They are just trying to get more money from people. I would recommend that you avoid this business at all costs. We are now in limbo, without a stay in 3 weeks time!

Me parece un hotel con excelente ubicación, cerca del metro y atractivos turísticos importantes en la ciudad. Es pequeña la habitación, pero siempre estuvo limpia y con lo adecuado para llegar a descansar después de tu día de paseo. Sí lo recomendaría. No tuve ningún problema.

Stayed here on our honeymoon in 2015. I was in touch with the hotel before we arrived to get some ideas of places we could visit. They made us so welcome. We would definitely stay here again.

This was by far one of the best places I've stayed. Hotel Mela had very friendly and accommodating staff. The rooms were a bit smaller than I thought but they were very clean everything was in...

Me and my partner stayed in this hotel between February 11th and February 15th in a room on the 12th floor, room 1201. This room was disabled friendly which I found useful for the extra support rails...

Loved my 4th Stay at Hotel Mela! I have been staying at Hotel Mela since 2016. Bed is Very comfortable. Rooms are very clean, heat & air are good, rooms are quite. Staff and services are great...

No one answers the phone or email. Hotel rooms was filthy, they changed our room 3 times. We found cockroaches crawling, broken mirrors, holes all over the carpets in every room. We had a...

My friend and I stay at 3rd floor. The room was clean, no smell bad things, no stain at the sheet and the bathroom also clean. We can sleep well every night and not much noisy. The best thing about...

POSITIVES. Location - this gets top marks from us. You can't get closer to Times Square and it's central to just about everything. Perfect! 5 🌟🌟🌟🌟🌟 Staff - from the staff on reception to the...