JW Marriott El Convento Cusco
Esquina de la calle Ruinas, 432 y San Agustin, Near Plaza de Armas, Cusco, 8000, Peru
Rating
4.8
Travelers Choice
2021
Price Level
$$$$
Rooms
153
Pets
No
from $ 1,710.95
12
Dec
JW Marriott El Convento Cusco, Cusco
JW Marriott El Convento Cusco
The property that houses the establishment was the old 16th century Convent of San Agustin. Its constructions is still reminiscent of the pre-Inca, Inca, Colonial and Republican eras and through its careful restoration the remains of these periods give it a special character and offer a unique and experience for all guests. Located in the centre of Cusco, it is only a few metres from the main square and the main attractions of the city and is surrounded by the main Peruvian historical and archaeological sites. Guests who want to sample the richness of the authentic local food will be in the right place at the onsite restaurant, which combines modern facilities with historic Inca architecture. The bar features an ancient aura and offers an extensive list of wines, beers and liquors, while the lounge offers perfect harmony next to its fireplace.
Price & Availability
Select your room
Room, 2 Double Beds, No View ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Room, 1 King Bed, No View (Inca Wall) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Deluxe Room, 1 King Bed (Inca) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Deluxe Room, 2 Double Beds ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Deluxe Room 2 Double Beds Non-refundable ·
Bed & Breakfast
Non Refundable
Deluxe Room 1 King Bed (inca) Non-refundable ·
Bed & Breakfast
Non Refundable
Deluxe Room 2 Double Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Deluxe Room 1 King Bed (inca) ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Inca Wall Room, Guest Room, 1 King, No View ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Inca Wall Room, Guest Room, 2 Double, No View ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Deluxe Room, Guest Room, 1 King ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Deluxe Room, Guest Room, 2 Double ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Family Room, 2 Double Beds ·
Bed & Breakfast
Non Refundable
Family Room 2 Double Beds Non-refundable ·
Bed & Breakfast
Non Refundable
Family Room 2 Double Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Family Room, Guest Room, 2 Double ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Room, 1 King Bed, Terrace, Courtyard View ·
Bed & Breakfast
Non Refundable
Room 1 King Bed Terrace Courtyard View Non-refundable ·
Bed & Breakfast
Non Refundable
Courtyard Terrace Room, Guest Room, 1 King, Courtyard View, Balcony ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Room 1 King Bed Terrace Courtyard View ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Luxury Suite, 1 King Bed ·
Bed & Breakfast
Non Refundable
Luxury Suite 1 King Bed Non-refundable ·
Bed & Breakfast
Non Refundable
Luxury Suite, Suite, 1 King ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Luxury Suite 1 King Bed ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.8
995 reviews
5
3602
4
389
3
91
2
48
1
43
Customers Review
Value 4.6
Location 4.9
Cleanliness 4.9
Comfort 4.7
Neighborhood 4.9
Amenities 4.7
Condition 4.8
Recomendation 87.7%
“Infelizmente presenciei um serviço extremamente desorganizado, além do tratamento péssimo. Fiquei hospedado previamente durante 3 noites e até ai tudo bem, continuamos nossa viagem ( deixando a reserva e as malas no hotel ), retornamos 2 dias depois e nos mudaram para um quarto bem menor, sem janelas e um banheiro que não dava nem metade do anterior, quando fomos reclamar na recepção, uma funcionária disse que se quisermos podíamos pegar nossas malas e ir embora, isso tudo as 10hrs da noite, após muita reclamação nos colocaram em outro quarto com um banheiro um pouco maior, porém ainda bem inferior ao que ficamos antes. Para piorar a situação, no dia seguinte um amigo nos questionou se recebemos 2 presentes que ele havia deixado na recepção , ficamos surpresos pois não recebemos nenhum tipo de comunicação à parte do hotel, ligamos pelo interfone e nos informaram que em alguns minutos ja estaria em nosso quarto, após mais 2 duas horas de espera e 4 ligações ainda não havia chegado nada, até que nos entregaram um dos presentes, porém ainda estava faltando outro, para tentar resolver a situação fomos até a recepção questionar sobre o ocorrido e os mesmos admitiram que descartaram o presente, ainda falaram que durante a troca dos quartos me perguntaram se eu queria que levasse os presentes para o outro quarto, pergunta que na verdade nunca foi feita, era uma surpresa de um amigo e não teria nem como eu saber que havia algo para nós e jamais recusaria um presente. Por fim, acabou com um pedido de desculpas vindo do hotel e acabei sem o presente! Atitudes inadmissíveis para um hotel 5 estrelas!!! Infelizmente, uma decepção.”
— Lucas Vieira Guerra Guerra
“I have such a wonderful memories from this JW Marriott property. As I was reviewing pictures, so many beautiful memories were coming back to me. For those who are looking at this facility, I would highly recommend. As a location, this property at the heart of the city. Needless to say, the staff of this property goes above and beyond to welcome you and make you feel like a royalty. Because of the location of the Cusco in high altitude, JW Marriott offers additional oxygen pumped into your room threw their ventilation system, which makes huge difference for those who just arrive in town and their body not yet acclimated. The food in this property is just heavenly.”
— Azar Mammadov
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