Krystal Cancún
Paseo Kukulcan, Km 9 Lote 9 y 9A, Near Delphinus Dreams, Cancun, 77500, Mexico
Rating
3.5
Price Level
$$
Rooms
200
Pets
No
from
$ 1,290.62
27
Jan
Krystal Cancún, Cancun
Krystal Cancún
This hotel is located in the exclusive hotel district close to the exhibition centre in Punta Cancún. Links to the public transport network lie within walking distance (800 m) and transfer to the airport takes around 15 minutes. This fantastic modern and bright hotel enjoying panoramic views over the Caribbean Sea is excellently located directly on the white sandy beach. It is ideal both for leisure and for business travellers, as the Cancún Convention Center is just a few steps away. Numerous shopping facilities, restaurants and bars can be found in the surrounding area. Waking up and contemplating the Caribbean, stretching out and getting ready for a day full of plans and adventures... The Krystal Cancún Hotel is the best option for you to have the time of your life during your holidays with your family, friends and couple. Its complete services, which include from gastronomy to children's club, and its privileged location near the beach, make this hotel in Punta Cancúnan authentic haven of relax and pleasure for all tastes.
Price & Availability
Select your room
Habitacion Doble (cama Doble) King Bed ·
Room Only
Cancel free of charge before Mon, 13 Jan 2025
Standard Room 1 King Size Bed ·
Room Only
New Year Sales - Package Rate
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Standard King ·
Room Only
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Doble Standard ·
Room Only
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Standard Room 1 King Size Bed ·
Bed & Breakfast
New Year Sales - Package Rate
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Habitación - Vista Ciudad ·
Room Only
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Standard Room, 1 King Bed, City View ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard 1 King Bed ·
Room Only
33% discount
Non Refundable
Standard two double beds ·
Room Only - No meal plan
Doble Standard ·
Bed & Breakfast
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1 King Bed - Standard Room ·
Room Only
21% discount
Non Refundable
Standard Room 2 Double Beds ·
Room Only
New Year Sales - Package Rate
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King Size Bed ·
Room Only
Double King Size Bed ·
Room Only
Package Rate
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Doble Dos Camas ·
Room Only
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Habitacion Doble (cama Doble) King Bed ·
Bed & Breakfast
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Standard Room 2 Double Beds ·
Bed & Breakfast
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
1 King Bed - Standard Room ·
Bed & Breakfast
16% discount
Non Refundable
Standard Room, 2 Double Beds, City View ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
Room Standard ·
Room Only
Package Rate
Cancel free of charge before Mon, 6 Jan 2025
Standard 2 Double Beds ·
Room Only
33% discount
Non Refundable
Doble Dos Camas ·
Bed & Breakfast
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Standard King ·
Bed & Breakfast
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Preferred Rate
Standard Room ·
Room Only
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2 Double Beds - Standard Room ·
Room Only
21% discount
Non Refundable
Habitación Estándar, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Room Only
Cancel free of charge before Fri, 17 Jan 2025
Double Standard ·
Room Only
Twin (2 Beds) ·
Room Only
Habitación - Vista Ciudad ·
Bed & Breakfast
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Habitación Estándar, 2 Camas Dobles, Vistas A La Ciudad ·
Room Only
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Twin (doble 2 Camas) ·
Room Only
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Standard Room, 1 King Bed, City View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
2 Double Beds - Standard Room ·
Bed & Breakfast
17% discount
Non Refundable
Deluxe Ocean View ·
Room Only - No meal plan
Deluxe Ocean View Room With Balcony ·
Room Only
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
King Size Bed ·
Bed & Breakfast
Double King Size Bed ·
Bed & Breakfast
Package Rate
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Habitación 2 Camas Dobles - Vista Ciudad ·
Room Only
Non Refundable
Deluxe Ocean View Room With Balcony ·
Bed & Breakfast
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Deluxe Room, 1 King Bed, Balcony, Ocean View ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Doble Luxury Vistas Al Oceano ·
Room Only
Cancel free of charge before Sat, 18 Jan 2025
Krystal Club Room ·
Room Only - No meal plan
Twin Two Beds ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Standard Room, 2 Double Beds, City View ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Twin/double Room - De Luxe - Ocean View ·
Room Only
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Doble Luxury Vistas Al Oceano ·
Bed & Breakfast
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Preferred Rate
Standard Room ·
Bed & Breakfast
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Twin (2 Beds) ·
Bed & Breakfast
Double Standard ·
Bed & Breakfast
Club Room Ocean View With Balcony ·
Bed & Breakfast
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Room Standard ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Habitación Estándar, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
Habitación Superior Con Vista Al Mar ·
Room Only
Cancel free of charge before Sat, 11 Jan 2025
Double Or Twin Deluxe W/View ·
Room Only
Room Deluxe Ocean View ·
Room Only
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Doble Club ·
Bed & Breakfast
Cancel free of charge before Sat, 18 Jan 2025
Doble/twin Deluxe Vistas ·
Room Only
Cancel free of charge before Fri, 17 Jan 2025
Standard Room, 1 King Bed, City View ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Habitación 2 Camas Dobles - Vista Ciudad ·
Bed & Breakfast
Cancel free of charge before Thu, 16 Jan 2025
Deluxe Room, 1 King Bed, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Family Studio ·
Room Only - No meal plan
Standard Room 1 King Size Bed ·
All Inclusive
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Twin Two Beds ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Deluxe Room, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed, 2 Double Beds
Member’s exclusive price
Non Refundable
Preferred Rate
Deluxe Ocean View ·
Room Only
Cancel free of charge before Sat, 18 Jan 2025
Preferred Rate
Deluxe Ocean View King ·
Room Only
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Habitación Estándar, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Club Room Ocean View With Balcony ·
Room Only
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Habitacion Doble (cama Doble) King Bed ·
All Inclusive
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Habitación Romántica ·
Bed & Breakfast
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Habitación Club - Vista Mar ·
Bed & Breakfast
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Double Or Twin Deluxe ·
Room Only
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Club Krystal ·
Bed & Breakfast
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Standard Double Room, 2 Double Beds, City View ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Doble Standard ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Club Room, 1 King Bed, Balcony, Ocean View ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Habitación Superior Con Vista Al Mar ·
Bed & Breakfast
Cancel free of charge before Sat, 11 Jan 2025
Preferred Rate
Romantic Rooms Usd ·
Room Only
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Preferred Rate
Krystal Club Usd ·
Room Only
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Doble Club ·
Room Only
Cancel free of charge before Sat, 18 Jan 2025
Double Or Twin Deluxe W/View ·
Bed & Breakfast
Habitación Superior - Vista Mar ·
Room Only
Cancel free of charge before Fri, 10 Jan 2025
Romantic Room, 1 King Bed, Balcony, Oceanfront ·
Bed & Breakfast · 1 King Bed
Member’s exclusive price
Non Refundable
Room Deluxe Ocean View ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Estudio Familiar - Vista Mar ·
Bed & Breakfast
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Doble 1 O 2 Camas Deluxe ·
Room Only
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Standard King ·
All Inclusive
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Doble/twin Deluxe Vistas ·
Bed & Breakfast
Cancel free of charge before Fri, 17 Jan 2025
Club Room, 2 Double Beds, Balcony, Ocean View ·
Bed & Breakfast · 2 Double Beds
Member’s exclusive price
Non Refundable
Standard Room 2 Double Beds ·
All Inclusive
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Family Studio Ocean View ·
Room Only
Cancel free of charge before Sat, 18 Jan 2025
Twin/double Room - De Luxe - Ocean View ·
Bed & Breakfast
Cancel free of charge before Wed, 15 Jan 2025
Habitación Romántica - Vista Mar ·
Bed & Breakfast
Cancel free of charge before Sun, 12 Jan 2025
Habitación Estándar Doble, 2 Camas Dobles, Vistas A La Ciudad ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Double City View King Bed ·
All Inclusive
Package Rate
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Luxury Double Room, 1 King Bed, Ocean View ·
All Inclusive · 1 King Bed
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Non Refundable
Habitación - Vista Ciudad ·
All Inclusive
Cancel free of charge before Tue, 14 Jan 2025
Suite Júnior ·
Bed & Breakfast
Cancel free of charge before Sat, 11 Jan 2025
Double Club ·
Bed & Breakfast
Double Club ·
Room Only
Doble Dos Camas ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Family Studio Ocean View ·
Bed & Breakfast
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Room Club ·
Bed & Breakfast
Package Rate
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Preferred Rate
Deluxe Ocean View ·
Bed & Breakfast
Cancel free of charge before Sat, 18 Jan 2025
Preferred Rate
Deluxe Ocean View King ·
Bed & Breakfast
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Family Room Standard ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Luxury Double Room, 2 Double Beds, Balcony, Ocean View ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Romantic Room ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Doble Vistas A La Ciudad Cama King Size ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Habitación - Vista Ciudad ·
Full Board
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King Size Bed ·
All Inclusive
Krystal Club with Balcony Ocean View, King Bed ·
All Inclusive · 1 King Bed
Book now and save
Non Refundable
Room Honeymoon ·
Bed & Breakfast
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Double King Size Bed ·
All Inclusive
Package Rate
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Habitación De Lujo Doble, 1 Cama De Matrimonio Grande, Vistas Al Mar ·
All Inclusive
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Double Or Twin Deluxe ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Romantic Rooms Usd ·
Bed & Breakfast
Cancel free of charge before Sat, 18 Jan 2025
Preferred Rate
Krystal Club Usd ·
Bed & Breakfast
Cancel free of charge before Sat, 18 Jan 2025
Habitación Lujo - Vista Panorámica ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Deluxe Ocean View Room With Balcony ·
All Inclusive
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Krystal Club with Balcony Ocean View, Two Double Beds ·
All Inclusive · 2 Double Beds
Book now and save
Non Refundable
Double Standard ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Family Studio, 1 King Bed with Sofa bed, Sea View ·
All Inclusive · 1 King Bed and 1 Double Sofa Bed
Book now and save
Non Refundable
Habitación Superior - Vista Mar ·
Bed & Breakfast
Cancel free of charge before Fri, 10 Jan 2025
Doble 1 O 2 Camas Deluxe ·
Bed & Breakfast
Cancel free of charge before Sat, 18 Jan 2025
Estudio Familiar - Vista Mar ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Doble Luxury Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Habitación 2 Camas Dobles - Vista Ciudad ·
Full Board
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Club Room Ocean View With Balcony ·
All Inclusive
New Year Sales - Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Twin (2 Beds) ·
All Inclusive
Room Standard ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Preferred Rate
Standard Room ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Double Luxury ·
All Inclusive
Package Rate
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Habitación Deluxe ·
Room Only
Cancel free of charge before Sat, 11 Jan 2025
Family Studio 1 King Bed With Sofa Bed Ocean View ·
Bed & Breakfast
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Junior Suite ·
Bed & Breakfast
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Doble Club ·
All Inclusive
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Habitación ·
Full Board
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Double With Balcony ·
All Inclusive
Package Rate
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Habitación Lujo - Vista Mar ·
Full Board
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Club Krystal ·
All Inclusive
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Double Ocean View King Bed ·
All Inclusive
Package Rate
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Habitación Club - Vista Mar ·
All Inclusive
Cancel free of charge before Tue, 14 Jan 2025
Habitación Romántica ·
All Inclusive
Cancel free of charge before Tue, 14 Jan 2025
Romantic Room, 1 King Bed, Balcony, Oceanfront ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Doble Con BalcÓn ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Habitación Superior Con Vista Al Mar ·
All Inclusive
Cancel free of charge before Sat, 11 Jan 2025
Double Or Twin Club Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Double Or Twin Deluxe W/View ·
All Inclusive
Estudio Familiar - Vista Mar ·
All Inclusive
Cancel free of charge before Tue, 14 Jan 2025
Room Deluxe Ocean View ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Studio Grand ·
All Inclusive
Package Rate
Cancel free of charge before Fri, 10 Jan 2025
Doble Vistas Al Oceano Cama King Size ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Twin Two Beds ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Doble/twin Deluxe Vistas ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Estudio Grand ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Room Honeymoon ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Suite Júnior ·
All Inclusive
Cancel free of charge before Sat, 11 Jan 2025
Double Club ·
All Inclusive
Twin/double Room - De Luxe - Ocean View ·
All Inclusive
Cancel free of charge before Wed, 15 Jan 2025
Habitación Deluxe ·
Bed & Breakfast
Cancel free of charge before Sat, 11 Jan 2025
Room Club ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Family Room Standard ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 8 Jan 2025
Family Studio Ocean View ·
All Inclusive
Cancel free of charge before Wed, 15 Jan 2025
Standard two double beds ·
All Inclusive
Cancel free of charge before Fri, 3 Jan 2025
Preferred Rate
Deluxe Ocean View ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Preferred Rate
Deluxe Ocean View King ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Double Or Twin Deluxe ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Habitación Lujo - Vista Panorámica ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Preferred Rate
Romantic Rooms Usd ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Preferred Rate
Krystal Club Usd ·
All Inclusive
Cancel free of charge before Sat, 18 Jan 2025
Habitación Superior - Vista Mar ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Habitación Romántica ·
Full Board
Cancel free of charge before Wed, 15 Jan 2025
Habitación Club ·
Full Board
Cancel free of charge before Wed, 15 Jan 2025
Estudio Familiar - Vista Mar ·
Full Board
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Krystal Club Room ·
All Inclusive
Cancel free of charge before Fri, 3 Jan 2025
Junior Suite ·
All Inclusive
Cancel free of charge before Fri, 10 Jan 2025
Habitación Club - Vista Mar ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Family Studio ·
All Inclusive
Cancel free of charge before Fri, 3 Jan 2025
Double Grand ·
Full Board
Cancel free of charge before Fri, 10 Jan 2025
Doble Grand ·
Full Board
Cancel free of charge before Fri, 17 Jan 2025
Doble 1 O 2 Camas Club Vistas Al Oceano ·
All Inclusive
Cancel free of charge before Fri, 17 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.5
301 reviews
5
3552
4
2131
3
1211
2
668
1
822
Customers Review
Location 4.7
Cleanliness 3.8
Comfort 3.9
Neighborhood 4.4
Amenities 3.5
Condition 3.5
Recomendation 93.3%
“Me hospedé con mi familia (niños de 6 y 13). Excelente ubicación, área de piscina, playa, y esparcimiento excelentes con un muy buen bufete de desayuno. Nos toco una habitación con vista a la playa por un costo extra razonable, valió la pena lo recomiendo. Las habitaciones están muy descuidadas es un hotel de 30 años, si piensas quedarte en la habitación consigue otro hotel, si vas a disfrutar de la playa, piscinas y otras actividades fuera del hotel es una de las mejores opciones. Personal muy amable y servicial.”
— Raul Ballon
“My family and I stayed at the Krystal Grand Cancún, in two rooms, 1 double from December 19th to 27th/2021 and 1 triple from December 20th/2021 to January 3rd/2022. Overall the staff are very friendly and polite. At check in they try to put you in the worst room in the hotel. Twice I had to complain. Including the room intended for my children's stay, they put them in a room for the physically challenged. I found it absurd and without of respect for us, since we paid 22 nights for the hotel. The hotel is structured but has serious maintenance issues. In both rooms the shower drain was clogged. In the double room they fixed it, but in the triple room they didn't, although they sent an employee to repair it. Furthermore, the cleanliness leaves something to be desired. Under the bed is very dirty. The safe was defective, in the triple room we had to ask for repair. One of the rooms didn't have a hairdryer and the other didn't have an iron. The elevator drips water. On the beach there are chairs for sunbathers, but not enough. So either you wake up every morning at 7 am to get your chair or you run out of chair on the beach. The leisure area they differentiate the guests. It has a swimming pool that can only be used by certain guests who pay more. Other guests feel discriminated against. I found it absurd to limit the leisure space for certain guests. It should be a common area for everyone. The breakfast is excellent. I'm not saying the same about the buffet restaurant anymore. The Italian restaurant is very good. Cheaper than the buffet. Christmas dinner was 800 pesos per person. New Year's Eve was 1,400 pesos. I don't know why the value almost doubled. An exploration.Eu e minha família estivemos hospedados no Krystal Grand Cancún, em dois quartos, 1 duplo no período de 19 a 27 de dezembro/2021 e 1 triplo no período de 20 de dezembro/2021 a 3 de janeiro/2022. No geral, os funcionários são muito simpáticos e educados. No check in eles procuram te colocar no pior quarto do hotel. Por duas vezes tive de reclamar. Inclusive o quarto destinado para a estadia de meus filhos eles os colocaram em quarto de deficiente físico. Achei um absurdo e total falta de respeito para conosco, já que pagamos 22 diárias para o hotel. O hotel é estruturado, mas têm sérios problemas de manutenção. Nos dois quartos o ralo do chuveiro estava entupido. No quarto duplo eles consertaram, mas no quarto triplo não, embora tenham enviado um funcionário para reparar. Além disso a limpeza deixa a desejar. Debaixo da cama é muito sujo. O cofre estava com defeito, no quarto triplo, tivemos de pedir o reparo. Um dos quartos não tinha secador e no outro não tinha ferro de passar. O elevador goteja água. Na praia, há cadeiras para os banhistas, mas não em número suficiente. Então ou você acorda todos os dias 7 horas da manhã para pegar sua cadeira ou você fica sem cadeira na praia. A área de lazer eles diferenciam os hóspedes. Tem piscina que só pode ser usada por determinados hóspedes que pagam mais caro. Os demais hóspedes se sentem discriminados. Achei um absurdo limitarem o espaço de lazer para determinados hóspedes. Deveria ser área comum para todos. O café da manhã é excelente. Já não digo o mesmo do restaurante buffet. O restaurante italiano é muito bom. Mais barato que o buffet. A ceia de Natal, foi 800 pesos por pessoa. Já o réveillon foi 1.400 pesos. Não sei o motivo pelo qual o valor quase duplicou. Uma exploração.”
— Marusia Ferreira
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