Charges can vary based on length of stay or the room you book and are subject to change.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: QAR 325 per vehicle (one way)
- Rollaway bed fee: QAR 375.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests are not permitted to bring food, beverages, or Shisha onsite.
Special Checkin Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. A mandatory boat transfer is required to reach this property. Guests are limited to 1 piece of luggage and 1 carry-on bag per person. Guests staying 3 nights or more are limited to 2 pieces of luggage per person. Fees apply for additional luggage. Couples who are citizens or residents of Qatar are required to present proof of marriage at check-in when sharing a room. This property caters to families and couples. Per property policy, Qatari women under 30 years of age must be accompanied by an adult female over 30 years of age or a male relative or husband (identification and proof of marriage required). Qatari men must be at least 18 years of age to stay alone in a guestroom. Room layout and furnishings may differ from the photos shown. Guests booked in guestrooms will receive breakfast in Azraq restaurant. Guests booked in villas will receive breakfast via in-room dining. Guests are required to present their QR health code via the EHTERAZ app at check-in. This property is accessible via 25-minute ferry ride from Shyoukh Port to Banana Island. The ferry operates from 1-7 PM daily. Due to COVID-19 restrictions, the following facilities are closed until further notice: Balance Wellness, bowling, cinemas, surf pool, Kids Club, Teens Club, Azraq restaurant, Ted's American Diner, and Zest Cafe.
Enjoy regional cuisine at Al Nahham, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 10:30 AM.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This resort also features complimentary wireless Internet access and concierge services.