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Charges can vary based on length of stay or the room you book and are subject to change.
You'll be asked to pay the following charges at the property:
- Resort fee: 18 percent of room rate
The resort fee includes:
- Pool access
- Beach access
- Beach towels
- Health club access
- Fitness center access
- Internet access
- Phone calls
- In-room safe
- In-room coffee
- Housekeeping
- Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for to-go breakfast: USD 30 for adults and USD 20 for children (approximately)
- Self parking fee: USD 22.30 per day (in/out privileges)
- Valet parking fee: USD 28 per day (in/out privileges)
- Pet fee: USD 150 per accommodation, per stay
- Early check-in fee: USD 90 (subject to availability)
- Late check-out fee: USD 90 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Checkin Instructions
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 21 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note that at this property shirts and shoes are required at all times in the lobby; after 7 PM, tank tops, hats, and headgear are not permitted.
Special Checkin Instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Enjoy Caribbean cuisine at Cana by Juliana Gonzalez, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the beach bar or one of 6 bars/lounges, or 3 poolside bars. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and outdoor tennis courts. This resort also features complimentary wireless Internet access, concierge services, and a hair salon.
