Hotel Riu Lupita

Quick facts

The hotel is located on the Yucatán Peninsula, 2 km from Playa del Carmen and a shopping centre. It is 55 km from Cancún International Airport. Surrounded by lush vegetation and situated next to the Playa del Carmen Golf Course, the family-friendly Riu Lupita All Inclusive is located within walking distance from the centre of the popular holiday resort. The white sandy beach, regarded as one of the most beautiful beaches of the world, can be reached by a complimentary shuttle. It is a perfect place to spend the holiday for families with children.

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Հաճախորդների Վերանայում։

Անձնակազմ 8.6
Գտնվելու Վայրը։ 7.6
Մաքրություն։ 8.4
Հարմարավետություն։ 7.8
Պայման, Հանգամանք։ 7.8
Շրջակայք։ 8.4
Հարմարություններով 7.6
Որակ։ 7.6
Արժեքը 8.4
“Excelente serviço de restauração, muita simpatia do pessoal dos restaurantes e bar,no entanto para mim perde uma estrela na receção pela pouca amabilidade dos funcionários e mais ainda pelos serviços.A internet dá apenas para 2 aparelhos,tive de pagar mais 33,00€ para ter mais um acesso para 1 semana (Internet no quarto é para esquecer,não há, só na receção ou no bar.. .),transporte apenas para a praia, nada mais,tudo tem de ser por táxi para por exemplo sair para a Quinta Avenida.. . Enfim,tem pouco do que estou habituado na cadeia RIU, onde já estive,em Cabo Verde,República Dominicana e Jamaica.. . A animação é média,espetáculos noturnos sempre só com a prata da casa.. . Alimentação não é 24 horas,há um frigorífico com sandes e umas frutas.. . Apenas o bar trabalha 24 horas.”
— Fernando Mineiro
“Se estão indecisos na escolha do Hotel, não optem por este com toda a certeza! Roubaram-nos 1000eur dentro do cofre que estava fechado com código. Na semana em que estivemos lá hospedadas (15 Set - 22 Set) houve 6 casos de roubos dentro do cofre sem arrombamento da porta quarto/cofre.O mais grave no meio disto tudo, dirigimo-nos ao diretor do hotel Sergio Navarro o qual nos disse que não havia sinais de arrombamento, não nos ajudou em nada, ficamos sem dinheiro para nos dirigirmos a polícia local, o hotel nem se dignou a chamarem eles ou a pagar-nos o táxi até lá..Chegamos agora a Portugal e com uma breve pesquisa no Google “Riu Lupita roubos”, encontram várias situações iguais à nossa. Está claro que é o próprio pessoal do hotel que rouba os pertences e tudo o que estiver dentro do cofre dos seus próprios clientes.De referir que o hotel não utiliza chave magnética e sim chave tradicional nos quartos, e esta milagrosamente desaparece sem darmos conta e aparece colocada na fechadura do quarto quando vamos reclamar a recepção. E atenção que falamos com outros clientes e o mesmo aconteceu a eles..Este hotel é mesmo um desastre, não tem segurança nenhuma. Mas o verdadeiro perigo está lá dentro, são os próprios funcionários!NÃO ESCOLHAM ESTE HOTEL! Já viajei para vários destinos e isto nunca me tinha acontecido em lugar algum, muito menos num Hotel dito de 5*.Péssimo!!”
— Catarina Alves

Փաստեր:

Free Wi-Fi
Օդանավակայան (ներ) CUN
Լողավազան
Ռեստորան
Spa & Wellness
Նախաճաշ
Ամեն ինչ Ներառված է։

Գտնվելու Վայրը։

Avenida Xaman-Ha Manzana 20, Lote 1, Condominio Playacar, Playa del Carmen/Playacar

Նշումներ։

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Adelita, one of the property's 4 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a fitness center. Additional amenities at this property include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and local beverages included
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
Kids' club
  • Supervised activities for children between 4 and 12 years old
Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
Hotel Riu Lupita

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