“To Whom it may concern , I am writing this as a humble note of appreciation for the outstanding guest service provided by Shay. I want you to know how much we appreciate the excellent service you provided during our stay.... Your attention to detail, great communication skills, and ready smile made the experience even better than I expected.  You put the human element into your business and it means a lot to us as a guest.  Your people skills are of high quality, the service is superb and willingness to make sure our stay was pleasant is impeccable. Thank you for everything you do!  We will definitely see you again!Jonathan & Shequllia YoungCC: Shay Winder”

“Room- At a glance, they look nice until you settle down and start looking around. There were boogers on the wall, around the toilet was nasty, the bathroom didn't feel clean or the floors so we kept our shoes on. There was toothpaste in the sink from the last ppl.Service- room service came took towels out of our room and forgot to replenish them. So we had to call down front desk they would send some up....we left for the day and 8 hours later still no towels, we decided to walk down there, and told them again they said they were short-staffed and they had to get someone to go get them, ( we just want to take a shower before we go out tonight), we have them additional 2 hours before we knocked on my sister's door and asked them for towels.We left and got back to the hotel around 3 am and still NO towels. So my husband went back down and I called15 minutes later a guy in a baseball cap/ Street clothes showed up with towels. All that for towels.Valet- was great.Restaurant- was nice, but the food was not flavorful. But I like having somewhere to quick to go toand they offer room serviceCommute- perfect location to store and restaurants.”