Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
5400 John Q. Hammons Drive NW, Near Charlotte Motor Speedway, Concord, NC 28027, United States
Rating
4.5
GreenLeader
2024
Price Level
$$
Rooms
308
Pets
Yes
from AUD 2,227.24
01
июн
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa, Concord
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa
Price & Availability
Select your room
Standard 2 Queen Suite with Sofa ·
Bed & Breakfast
Standard 2 Queen Suite ·
Room Only
Cancel free of charge before Sun, 26 May 2024
Pure Wellness 2 Queen Suite with Sofa ·
Bed & Breakfast
1 Bedroom Pure Wellness Micro 2 Queen Suite with Sofa (Accessible) ·
Bed & Breakfast
Premium King Suite ·
Bed & Breakfast
Standard King Suite (Accessible) ·
Bed & Breakfast
1 Bedroom Standard 2 Queen Suite ·
Bed & Breakfast
Non Refundable
Premium 2 Queen Suite ·
Bed & Breakfast
Wellness Premium 2 Queen Room (Accessible) ·
Room Only
Cancel free of charge before Sun, 26 May 2024
Standard 2 Queen Suite with Sofa ·
Room Only
Non Refundable
Premium King Suite ·
Room Only
Cancel free of charge before Sun, 26 May 2024
2 Room Suite - 2 Queen Beds - Non Smoking - Wifi Avl-sleeper Sofa-microwave-refrigerator - Comp Cooked To Order Brkfst-evening Reception - Non Refundable ·
Bed & Breakfast
Non Refundable
Suite, 1 Habitación ·
Bed & Breakfast
Cancel free of charge before Wed, 29 May 2024
2 Queens Premium Wellness Hearing Accessible Non Refundable ·
Bed & Breakfast
Non Refundable
Suite Two Queen Beds Non Refundable ·
Bed & Breakfast
Non Refundable
Suite, 2 Camas De Matrimonio, Materiales Antialérgicos (hearing Acc, In-room Air Purification) ·
Bed & Breakfast
Cancel free of charge before Wed, 29 May 2024
Suite Premium, 1 Cama De Matrimonio Grande, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Wed, 29 May 2024
2 Bedroom Micro King or 2 Queen Suite with Sofa (Accessible) ·
Bed & Breakfast
Suite, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad (mobility & Hearing) ·
Bed & Breakfast
Cancel free of charge before Wed, 29 May 2024
Suite 1 Bedroom Non Refundable ·
Room Only
Non Refundable
Premium Suite ·
Bed & Breakfast
Non Refundable
Premium Suite 2 Queen Beds Non Refundable ·
Room Only
Non Refundable
Premium Suite 1 King Bed Non Smoking Non Refundable ·
Room Only
Non Refundable
Suite 2 Queen Beds Accessible Allergy Friendly (hearing Acc In-room Air Purification) Non Refundable ·
Bed & Breakfast
Non Refundable
Suite 2 Queen Beds Accessible Allergy Friendly (hearing Acc In-room Air Purification) Non Refundable ·
Room Only
Non Refundable
Premium Suite 2 Queen Beds Non Refundable ·
Bed & Breakfast
Non Refundable
Suite 1 King Bed Accessible Bathtub (mobility & Hearing) Non Refundable ·
Room Only
Non Refundable
2 Bedroom Standard King or 2 Queen Suite with Sofa ·
Bed & Breakfast
Suite, 2 Habitaciones, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Wed, 29 May 2024
Suite 2 Bedrooms Non Smoking Non Refundable ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
947 reviews
5
1086
4
401
3
179
2
68
1
94
Customers Review
Value 4
Location 4.6
Cleanliness 4.5
Comfort 4.6
Neighborhood 4.7
Amenities 4.3
Condition 4.5
Recomendation 89.9%
“This hotel needs immediate care and attention in appearance, repair, and customer service.
When we checked in on Saturday, Nov 5th, I was greeted by a front desk rep who told me very curtly before I even got to the front desk that check-in was not till 4 pm for the conference I was attending and I was too early. I said, "ok, but may I simply make sure that my HH number is attached to my reservation correctly?". The rep clearly did not want to help me but walked to the computer and asked for my number.
Upon pulling up my number and looking at my reservation, the rep's demeanor changed. All of a sudden I was welcomed to the hotel, I was checked in, handed a room key, and I was given my welcome amenities, as well as my "upgraded room." My status should not have mattered simply because I'm a highly tired HH member - this overall check-in process felt absolutely horrible, and I would have left had I not been there for an onsite conference.
Upon walking to my room I was horrified. The carpets move when you walk on them, and they are ripping, literally. This is a major danger in the hallways leading to the rooms as I and many others tripped. The carpets in the room are disgusting and smell like athletes' feet.
There is rust all over in the bathroom, including the floor of the shower/bathtub. The ceiling has obvious water stains from a leak above, and the wallpaper is peeling off on every wall in the room.
You can tell the staff clearly is not invested. Pictures on the hotel's walls are sideways, the hotel smells, and trash is left in the hallways just showing a lack of overall care.
Lastly, we all became aware that multiple people became ill after having the onsite breakfast on Tuesday morning.
I really hope this post simply gets movement on management looking at this hotel for safety reasons. I have additionally left this same feedback with the hotel directly online.”
— Katie Mast
“With as many good reviews for this hotel I was hopeful to have a good experience when staying in this hotel. The staff was friendly and helpful and even waived our parking fee due to the wait to get checked-in. Beyond that, the hotel itself was not impressive. There was an odor as soon as we walked into our suite. Everything is very old/dated and worn. When I sat down on the couch I could not miss the smell that was on the furniture. The whole couch was oily because of how much it had been used and the arms on the couch were black from the number of hands that have been on them. There were large black stains all over the carpet through the entire suite. The bathroom was in better condition, but there was hair on the shower walls left from the last guest. The light switches didn't totally engage unless you pressed hard on the rocker switches and all the lamps had been unplugged in the entire suite. All in all, for the price we paid for the night we stayed I had higher expectations that were not met. I would suggest skipping this place and going someplace newer.”
— Shelley Mize
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