Phone Number 18004447171
Fiesta Americana Cozumel All Inclusive
Carretera a Chankanaab km. 7.5, Zona Hotelera Sur, Near Uvas Beach, Cozumel, 77600, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
102
Pets
No
28
Dec

Fiesta Americana Cozumel All Inclusive, Cozumel

Fiesta Americana Cozumel All Inclusive

Offering a spa centre and a private beach area Fiesta Americana Cozumel All Inclusive is set in Cozumel in the Cozumel Region 21 km from Playa del Carmen. The resort has a year-round outdoor pool and views of the sea and guests can enjoy a drink at the bar. Rooms are equipped with a flat-screen TV. Some rooms have a seating area where you can relax. Rooms have a private bathroom. Extras include free toiletries and a hairdryer. Fiesta Americana Cozumel features free WiFi . There is a 24-hour front desk and gift shop at the property. This resort has water sports facilities and car hire is available. Puerto Morelos is 45 km from Fiesta Americana Cozumel All Inclusive while Akumal is 35 km from the property. The nearest airport is Cozumel International Airport 9 km from the property.

Fiesta Americana Cozumel All Inclusive

Price & Availability

Overall

Excellent
4.3
940 reviews
5
1758
4
607
3
182
2
54
1
42

Customers Review

Value 4.3
Location 4.2
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.1
Amenities 4.2
Condition 4.3
Recomendation 87.3%
“Attention vegans and vegetarians! The hotel room was very clean. Although the lighted mirror was broken and was hanging off of the wall for days before it was fixed leaving open wiring exposed on a wet sink for someone to touch. The vegan menus were pretty boring and the food lacked in flavor. We were told the staff was capable of handling a vegan or vegetarian diet which was not true. We made it very clear on several occasions that we did not eat meat and was served it more than once. Our final straw was the menu online that we are forced to use was not accurate. We told our server in peninsula restaurant that we did not eat meat. He said he understood although the food that came out had ground up chic Ken inside of it. He then went to the host and the host said to us to make sure we let our server know of our dietary issues. I explained to the host in front of the server that he was very aware and he repeated to us that we did not eat meat. They said there is issues with the online menu. Somehow this must be our fault. We did not eat at the resort because of these issues very much. Room service took 45 minutes to 1 hour to receive the food. The hotel pool was filthy, the beach had no chairs for anyone to go sit by. I was constantly harassed to go to owners meetings so we could be sold on more points. We had to tell the same employees no and to stop bothering us everyday. I would not recommend anyone that is an owner or who would like to be an owner of this resort.”
— Brandon Mccoy
“Mostly good things to say about fiesta Americana. The staff was amazing and attentive, the food was ok kind of bland. I did like the Asian restaurant. The guys at the bar were super nice and kept the drinks coming before I could even finish. The room was nice, not the best view of the beach it was supposed to be ocean view. Air conditioner worked well and the shower was really great. What I didn’t like was that they pestered us about the timeshare presentation. I shrugged it off the first day but then they called my room phone 3 times at 7 in the morning.. very annoying. Then hunted me down at the cafe asking about it. We said we weren’t interested. We paid good money to stay there we didn’t want to waste our time listing to a timeshare that we weren’t interested in. They seemed very perturbed with us after that. I sensed an attitude from the manager. I watched them talk to another couple for a couple hours!!! No thank you ! I just want to relax !!!! I would consider coming back if they don’t harass you about a timeshare.”
— Ashley Goodchild

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