“This tops the all time worst all around hotel I’ve ever been too. Let’s start with the 3 1/2 hour check in. YES, 3 1/2 HOURS AFTER WALKING IN AND STANDING IN A LINE OF 4 PEOPLE I FINALLY GOT TO CHECK IN. The person behind the desk was beyond incapable, and could care less they were taking an hour per person. Never once called someone else, tried to move with any pace. We get up to check in, and they then proceed to screw up our hotels.com reservation, to where I had to spend another hour on the phone in order to get things sorted out. The desk clerk was rude, we got to our room and the toilet was broke and wouldn’t stop running, used forks in the floor, toe nail clippings, etc. I told management the next morning and he responds “that’s all typical really, I mean I waiting in Vegas once during rush hour for a few hours.” We weren’t in Vegas, and there were only 4 people to check in. We missed our top golf reservation, dinner reservation, and only ended up getting to do one of the three activities due to a 4 1/2 hour check in process. I could post pictures and say a lot more about my treatment and what happened, but I will keep it professional unlike anyone in that building did. Honestly the experience was so bad, me nor anyone in my entire family will ever stay at any place from this franchise again. It’s no wonder the place is falling apart. Customer service goes a long way, and here there is none. Please, beware beware beware!!!”

“Quarto e banheiro grandes. Tem micro-ondas e frigobar no quarto. As camas são bastante confortáveis e o quarto é limpo.A localização é boa para compras, mas é um pouco distante dos parques, principalmente dos da Disney. Se você estiver de carro, não é um problema tão grande.”