Phone Number 8004447171
  • Privacy Policy

Costamar Travel & Cruises Inc. (hereinafter referred to as "we", "us", or "our") operates the website costamar.com, costamartravel.com (hereinafter referred to as the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

We respect your privacy and are committed to protecting it in accordance with this Privacy Policy and applicable laws, such as the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Site.

Information We Collect and How We Use It

We collect several types of information from and about users of our Site, including:

Personal Data: Personal data is any information that can be used to identify you as an individual, such as your name, email address, phone number, mailing address, birthdate, sex, age, payment/billing information, and billing address. We collect personal data from you when you voluntarily provide it to us, such as when you create an account, make a purchase, subscribe to our newsletter, contact us, or participate in our surveys or promotions. We use your personal data to:

  • Provide and improve our services, products, and features;
  • Process and fulfill your transactions, orders, and requests;
  • Communicate with you about your account, orders, and inquiries;
  • Send you marketing and promotional materials, offers, and news;
  • Respond to your feedback, comments, and reviews;
  • Conduct research and analysis to enhance our Site and services;
  • Protect our rights, property, and safety, and those of our users and third parties;
  • Comply with our legal obligations and enforce our policies and terms.

Usage Data: Usage data is any information that does not directly identify you, but describes how you use and interact with our Site, such as your IP address, browser type, browser language, operating system, device identifiers, location, pages visited, time spent, links clicked, and cookies. We collect usage data automatically when you access or use our Site, through various technologies such as cookies, web beacons, and analytics tools. We use your usage data to:

  • Monitor and analyze the performance, functionality, and usage of our Site and services;
  • Measure and improve the effectiveness and relevance of our advertising and marketing campaigns;
  • Customize and personalize your experience and preferences on our Site;
  • Provide you with relevant content, offers, and recommendations;
  • Enhance the security and integrity of our Site and systems;
  • Debug and resolve technical issues and errors.

Social Media Data: Social media data is any information that we obtain from social media platforms when you link your social media account with your Costamar Travel & Cruises Inc. account, or when you interact with our social media pages or profiles. Depending on the social media platform and your privacy settings, this may include your username, name, email address, friends list, profile picture, and other public information. We use your social media data to:

  • Enable you to sign in to our Site using your social media credentials;
  • Provide you with social features and functionalities, such as sharing, liking, commenting, and messaging;
  • Connect you with other users who have similar interests or preferences;
  • Display and deliver content and advertising that may be of interest to you based on your social media activity.
You can always choose to provide less information or opt out of certain data collection methods. However, please note that some of our Site features and services may not function properly or may be unavailable if you do not provide or allow us to collect the necessary information.

How We Share Your Information

We do not sell, rent, or trade your personal data to third parties for their own purposes, except with your consent or as described in this Privacy Policy. We may share your information with the following categories of recipients for the purposes stated above:

  • Service Providers: We may share your information with third-party service providers who perform various functions on our behalf, such as hosting, payment processing, shipping, analytics, marketing, customer service, security, and fraud prevention. We only share the information that is necessary for them to perform their services, and we require them to protect your information and comply with this Privacy Policy and applicable laws.
  • Business Partners: We may share your information with our business partners, such as airlines, hotels, car rental companies, cruise lines, and vacation package providers, when you book or purchase their products or services through our Site. We only share the information that is necessary for them to provide you with their products or services, and we require them to protect your information and comply with this Privacy Policy and applicable laws.
  • Legal Authorities and Others: We may share your information with law enforcement, regulators, courts, government agencies, and other third parties when we believe it is necessary or appropriate to: Comply with applicable laws, regulations, subpoenas, warrants, or court orders; Protect our rights, property, and safety, and those of our users and third parties; Prevent, detect, or investigate illegal, fraudulent, or harmful activities;Respond to emergencies or disasters; Enforce our policies and terms.
How We Protect Your Information

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use technical, administrative, and physical safeguards, such as encryption, firewalls, passwords, and security training, to secure your information and our systems. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. If you have any questions about the security of your information, please contact us at consultas@costamartravel.com.

How Long We Keep Your Information

We retain your information for as long as necessary to fulfill the purposes for which we collected it, or for as long as required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose and legal basis of the processing, and our legal obligations and business needs. When we no longer need your information, we will delete it or anonymize it in accordance with our data retention policy.

Your Choices and Rights

You have certain choices and rights regarding your information, depending on your location and the applicable laws. These may include:

  • Access: You may request access to your personal data that we hold and receive a copy of it.
  • Correction: You may request correction of any inaccurate or incomplete personal data that we hold about you.
  • Deletion: You may request deletion of your personal data that we hold, unless we have a valid reason or a legal obligation to keep it.
  • Restriction: You may request restriction of the processing of your personal data in certain circumstances, such as when you contest the accuracy or the lawfulness of the processing.
  • Objection: You may object to the processing of your personal data for direct marketing purposes, or for any other purposes based on our legitimate interests, unless we have compelling reasons or a legal obligation to continue the processing.
  • Portability: You may request the transfer of your personal data that we hold in a structured, commonly used, and machine-readable format, or request that we transmit it directly to another controller, where technically feasible.
To exercise any of these rights, or to opt out of receiving marketing and promotional communications from us, please contact us at consultas@costamartravel.com. We will respond to your request as soon as possible, and in any case, within the time frame required by law. We may ask you to verify your identity and provide additional information or documentation to process your request.

Please note that some of these rights may be subject to limitations or exceptions under applicable laws, and we may not be able to fulfill your request in certain circumstances. We will inform you of the reasons for our decision and any applicable remedies if we deny your request.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed

Need Help?

Call us for better advice