“To start off, the room was clean which is the most important part. Beyond that, the service is terrible. As usual, they don't provide daily housekeeping -- for your safety, of course -- but they also don't really want to think about how to best take care of guests in their efforts to save money. Would it be so difficult to put extra towels and shampoo in the room? Would it be so difficult to at least add extra hooks in the room if you want to at least try to reuse a towel? Would it be so difficult to have housekeeping at least drop off fresh towels and another 1oz bottle of shampoo daily? Parking is $7 per day. No, you're not staying at a downtown location where charging for parking would be expected. You're staying in a suburban area where they just want to charge you for parking. Six floor hotel and two elevators -- one of them was broken. I went to check in at 2:15 which was earlier than check-in.  They said the room wasn't ready.  That's fine.  I asked what time the room will be ready which I figured they would tell me the standard check in time.  Sometimes it's 3 and sometimes it's 4.  She mumbles "It just depends on when the rooms get done."  She finally says "3" but she continues to mumble the entire time and finally says it clear enough for someone to understand.  Is saying, "I'm sorry but the room isn't ready but it will be by 3PM" really that hard?”

“To start off, the room was clean which is the most important part.Beyond that, the service is terrible.As usual, they don't provide daily housekeeping -- for your safety, of course -- but they also don't really want to think about how to best take care of guests in their efforts to save money.Would it be so difficult to put extra towels and shampoo in the room?Would it be so difficult to at least add extra hooks in the room if you want to at least try to reuse a towel?Would it be so difficult to have housekeeping at least drop off fresh towels and another 1oz bottle of shampoo daily?Parking is $7 per day.No, you're not staying at a downtown location where charging for parking would be expected.You're staying in a suburban area where they just want to charge you for parking.Six floor hotel and two elevators -- one of them was broken.I went to check in at 2:15 which was earlier than check-in.  They said the room wasn't ready.  That's fine.  I asked what time the room will be ready which I figured they would tell me the standard check in time.  Sometimes it's 3 and sometimes it's 4.  She mumbles "It just depends on when the rooms get done."  She finally says "3" but she continues to mumble the entire time and finally says it clear enough for someone to understand.  Is saying, "I'm sorry but the room isn't ready but it will be by 3PM" really that hard? Para começar, o quarto estava limpo, que é a parte mais importante.Além disso, o serviço é terrível. Como de costume, eles não fornecem limpeza diária - para sua segurança, é claro - mas também não querem pensar em como cuidar melhor dos hóspedes em seus esforços para economizar dinheiro. Seria tão difícil colocar toalhas extras e xampu no quarto? Seria tão difícil pelo menos adicionar ganchos extras no quarto se você quiser pelo menos tentar reutilizar uma toalha? Seria tão difícil ter arrumação, pelo menos, deixar toalhas limpas e outra garrafa de 1 onça de xampu diariamente?O estacionamento custa US$ 7 por dia. Não, você não está hospedado em um local no centro da cidade onde seria esperado cobrar pelo estacionamento. Você está hospedado em uma área suburbana onde eles só querem cobrar pelo estacionamento.Hotel de seis andares e dois elevadores - um deles estava quebrado.Fui fazer o check-in às 2:15, que foi mais cedo do que o check-in. Disseram que o quarto não estava pronto. Isso é bom. Perguntei a que horas o quarto estará pronto, o que achei que eles me diriam o horário padrão de check-in. Às vezes são 3 e às vezes são 4. Ela murmura "Só depende de quando os quartos estão prontos." Ela finalmente diz "3", mas continua a murmurar o tempo todo e, finalmente, diz claramente o suficiente para alguém entender. Dizer "desculpe, mas o quarto não está pronto, mas será às 15h" é tão difícil assim?”