“Unfriendly, nickel and dining hotel.Haven’t stayed at a Hyatt Place in a while and thought I’d give them another try.Forgot why I stopped staying until I tried to check-in and was unceremoniously told check-in earlier than 3PM will require an extra charge, even for World of Hyatt Members!Then, the front desk agent enjoyed pointing out that since I made my reservation on a third-party site (much cheaper than Hyatt.com) that I wasn’t entitled to any benefits.Thanks for making me feel so unwelcome.The only reason the hotel gets a star is because of its location and the hotel’s hard product (the rooms).If I had the option to cancel my reservation and stay somewhere else I would have done so, but I prepaid and cancellation wasn’t an option.Instead, I’m forced to wait several hours before I can go to my room and leave my bags.Instead of enjoying the parks (the reason most everyone stays in this area), I’m stuck thinking about how to make up for this lost time and how the start of my vacation has been ruined by this Hyatt Place.”

“The facility was pretty clean, breakfast was good with fair variety.The location is good for Disney attractions especially.Don't expect to use the hot tub, I was told that it has been broken for 2 years, this also means that the pool is frigid.”