Experience Luxury and Relaxation at Fairmont Royal Palm Marrakesch in Marrakech, Inland Morocco

Nora Kahil

Jul 12, 2022

3

Um belo e soberbo hotel e resort que tem bastante privacidade e lazer, longe da agitação da cidade, e tem todos os serviços de um health club. A recepção é muito elegante, acolhedora e hospitaleira, principalmente o Irmão Sufyan, Murad, Yazid, Irmã Mary, e o serviço de limpeza dos quartos é muito excelente, principalmente a Irmã Souad, Mohsen, Abdel Aziz e Sharif.

Marwan Dkheila

Jun 28, 2022

5

O nível de serviço do hotel é de primeira qualidade e os quartos são lindos! Eles também têm um restaurante mexicano maravilhoso - excelente comida e atmosfera. Você deve experimentar o Fairmont Royal Palm. Devo.

Florencia García Veyra

Jun 12, 2022

5

Muchas gracias a todo el staff del restaurant, excelentes profesionales: Khalid Ajraoui, Loubna, Hassan, Hassan Batar! Volveremos sin dudas!

Sarah Jewett

Jun 05, 2022

5

We loved staying at this hotel. It was quite the luxury experience with fabulous amenities, great views, beautiful grounds, delicious restaurants, and helpful, kind staff. A true highlight of our trip.

Myrita Craig

Jun 01, 2022

5

The Fairmont Royal Palm Marrakesh is truly a 5 star experience. We booked a large block of rooms for a family wedding in May 2022, and our experience was spectacular. The unmatched hospitality and service, the stunning property, the magnificent food...everything was truly exceptional. It is a wonderful place for a getaway -- not only will you not be disappointed, you will never want to return home! Thank you Fairmont Marrakesh team!

Sandra C.

May 12, 2022

5

The level of service at the hotel is top-notch and the rooms are gorgeous! They also have such a wonderful Mexican restaurant - great food and atmosphere. You must try out the Fairmont Royal Palm. Must.

Sara B

May 12, 2022

5

Estadia agradável com funcionários simpáticos e prestativos. Gostaria de agradecer à ASMA por seu sorriso, sua grande gentileza e seu apoio. Agradeço também a equipe da caravana. Você fez a minha estadia muito agradável. Voltaria, por uma semana, sem dúvida!

Omar Bennani

May 12, 2022

5

We had a great stay in this hotel. The facilities are excellent (very large swimming pool, the farm for kids, the golf & country club), but what makes this hotel stand apart is its staff and their friendliness with the little guests, be it from staff in the farm(AbdelGhani), restaurants (special note to Hassan and Abdallah in the caravane restaurant) and all the drivers (including those driving buggies) we used during our stay. We are looking forward to our next stay at this gorgeous resort!

Sandra C.

Apr 23, 2022

5

The level of service at the hotel is top-notch and the rooms are gorgeous! They also have such a wonderful Mexican restaurant - great food and atmosphere. You must try out the Fairmont Royal Palm. Must.

Amelie Chapple

Apr 17, 2022

5

Very fantastic restaurants in the hotel with amazing service! Asma was absolutely brilliant and very friendly and helpful. Made the fairmont feel like home. The pool staff were amazing as well and very good.

Ian Xiang

Apr 12, 2022

1

Um cenário perfeito para aproveitar o sol, funcionários muito disponíveis. Piscina, equipamentos, vista, calma, está tudo lá, não falta nada. Obrigado novamente a Myriam pelas boas-vindas por seu apoio.Voltaremos com prazer.

Lily Lin

Apr 12, 2022

1

Review fairmontHotel amenities are good, but the overall experience has been tainted by unprofessional restaurant management, definitely not what you would expect from a resort like Fairmont. Restaurant took our dinner reservation for a restaurant that was closed for the night, and only made us aware of this 2 hours before our reservation time, even though we made this reservation a day ahead of time. Alternative offer was for dinner at 9:30pm, quite unacceptable given that this was a mistake of the hotel restaurant. Only after escalating this did we get a slightly earlier slot but still not what we reserved. I have now been on the phone trying to get a hold of the restaurant manager for 30+ min, but have not been successful in doing so.

Ian Xiang

Apr 12, 2022

1

Good amenities but awful services. Staff are poorly trained and brought very unprofessional services to us. We have lived in this hotel for 3 days and booked the Mexican restaurant (not much restaurants available in the hotel) one day in advance. When we went back from an one day trip and were informed that the restaurant was closed because it’s not open on very Monday. No other table in other restaurants reversed for us! They told us to the other restaurant AFTER 9:30 PM! (we went back at 7pm). No apologies and no one would like to help us with it. I can’t believe it I have to stay hungry in a 5 star hotel with such insane experience.

Emilie C

Apr 07, 2022

5

Beautiful lush gardens and heated huge pool! Service impeccable and friendly. Bathrooms very big with full fledge spa facilities and top rated golf.

Salem Alkaabi

Mar 12, 2022

5

Boas comodidades, mas serviços horríveis. Os funcionários são mal treinados e trouxeram serviços muito pouco profissionais para nós. Vivemos neste hotel por 3 dias e reservamos o restaurante mexicano (não há muitos restaurantes disponíveis no hotel) com um dia de antecedência. Quando voltamos de uma viagem de um dia e fomos informados de que o restaurante estava fechado porque não abre às segundas-feiras. Nenhuma outra mesa em outros restaurantes inverteu para nós! Eles nos disseram para o outro restaurante depois das 21:30! (voltamos às 19h). Sem desculpas e ninguém gostaria de nos ajudar com isso. Não acredito que tenho que ficar com fome em um hotel 5 estrelas com uma experiência tão insana.

Andres Sardi

Jul 12, 2020

2

El lugar es muy lindo. El servicio NO está a la altura de los precios. El restaurante del primer piso tendría que cambiar a su supervisora, como a las camareras. Son ordinarias, sin educación y sin el más mínimo sentido de orgullo por su trabajo. Un desastre! Las estrellas son por el lugar, y la recepción que es amable y diligente.

Juan Manuel Flores Gutierrez

Jul 12, 2020

2

Estamos de vacaciones con familia Las instalaciones muy bonitas algunas cosas no tan buenas (falta de limpiezaen áreas comunes) es mes de julio 2019 temporada baja No hay ningún lugar en donde comer a las 4:00 pm solo servicio a cuarto Solo snacks en el área de piscina o snacks en el bar Tuvimosun tour de 9:00 am a 2:30 pm no pudimos comer en el toury regresamos al hotel para la comida solo que los 2 restaurantes están abiertos hasta las 6:00 pm y uno más cerrado por temporada Al preguntar en recepción nos dieron la opción única de servicio a cuarto Porque hay solo snacks en piscina y en bar Un hotel Fairmont que dice tener categoría 5 estrellas y que no tenga servicio de restaurantes abierto para los huéspedes de 4:00 pm a 6:00 pm y que probablemente en otro horario no tenga servicio de restaurante es increíble para las tarifas que cobran El hotel está ubicado a 15 minutos de zona turística por lo que salir de hotel para comer es complicado Cuidado al escoger esta opción de alojamiento

Anouar Essarraf Lagrouka

Jul 12, 2020

5

Gracias por el servicio y el comportamientos hacia el cliente ( gracias achraf )

ABDELLATIF ANAFLOUS

Feb 11, 2020

5

This is one of my top Hotels in Marrakech city

monica bianchi

Dec 18, 2019

5

What an amazing experience we had here! We were at the resort for a wedding and it was the perfect location for it. It has all the facilities and amenities you need for a restful holiday, and the food at the restaurants is also very good.

Greg Huet

Nov 26, 2019

2

The course design is nice and fun to play but the greens are very poor. If you are a decent golfer this is not the right place for you in Marrakech. Service is also quite poor specially since this is one of the most expensive course.

Steph Hannemann

Jun 08, 2019

5

Our stay at Fairmont Royal Palm has been great . We enjoyed the most the outstanding service, the staff came back in every request and nothing es ever forgotten. That’s what matters to me in a “real” 5 star establishment. The room was spacious and the bed is superb. The only drawback was the pool food, it was a bit dull and did not live up to the expectations. An investment into the menu and overall into the sunloungers, sun shades etc. would be good. Excellent experience and truly 5*. We hope to be back.

Reem El Mans

May 13, 2019

5

One of the beautiful resorts ever been to. It surely ticks all my boxes. Going out there even for a drink takes you to another atmosphere, an atmosphere of love, beauty, serenity and tranquility. The food and drinks are gorgeous and so is the customer service.

Diana Valero

Jul 12, 2018

5

Decoración moderna y refinada. Un oasis.

Monika E

Amazing place!

5

This is what you need if you are looking for one of the best SPA/Hamam in the world. I recommend professional Adil- he is great! If you ask my husband he Agree on the perfect golf course with the...

Yassine S

Fabulous evening with an amazing culinary

5

From the welcoming to the drinks the amazing cuisine and the professionalism of the staff nothing to say except thank you so much for that amazing experience this is what we call hospitality bravo, I...

GFart19

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2

Place is nice but service is horrible. First they couldnât find booking and we waited just a water 40 min, we ask 3 times and they bring only when I was so angry. About tea we order together with...

nir9162015

The highest level hotel in the world

5

The highest level hotel in the world Pools with a lot of space and well-maintained Located adjacent to a golf course Delicious food Amazing service Everyone feels like a VIP I would especially...

411hanst

Oasis in the middle of nowhere

5

We arrived from Oslo in the dark of the night and this oasis opened up for us in a magical way. Nice room with a view to the Atlas. Super friendly staff. Large pools, great breakfast (maybe one of...

R8538TTheleng

Great Service and Guest Experience

5

Well located, only 20 minutes from airport, the Fairmont Royal Palms is an oasis offering five star service and beautifully designed accommodation in a series of buildings. From the moment we were...

Fairmont Royal Palm Marrakesch, Marrakech

Fairmont Royal Palm Marrakesch

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