Beaches Turks & Caicos
Lower Bight Road, Near Salt Mills Plaza, Providenciales, 00001, Turks and Caicos Islands
Rating
4.3
Price Level
$$$$
Rooms
757
Pets
No
29
Jun
Beaches Turks & Caicos, Providenciales
Price & Availability
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Overall
Excellent
4.3
304 reviews
5
9729
4
2918
3
1163
2
616
1
638
Customers Review
Value 4.1
Location 4.5
Cleanliness 4.4
Comfort 4.2
Neighborhood 4.3
Amenities 4.1
Condition 4.3
Quality 4.7
Recomendation 84.7%
“We had a really disappointing experience booking with Air Canada Vacations and Beaches Turks and Caicos. Before COVID we got an awesome price and the hope that this trip would happen (air travel allowed, island reopening, travel insurance available) kept us going during the pandemic.
Each of these logistical pieces slowly fell into place and we were excited! Until Air Canada chose to reschedule a flight and Beaches delayed their reopening. These things happen and we were understanding. What we were not understanding of is that the resulting cost to us went up by over two thousand. About half was because we’re entering high season and half because our daughter will be (days) over 2 and we have to pay for her flight/accommodation.
We were willing to meet in the middle for cost or delay our trip until next low season, but both Air Canada and Beaches showed 0 flexibility in adjusting their seasonal increases or the airfare/accommodation for our daughter. Their “the price is the price” approach is unreasonable given that they cancelled the reservation and are failing to recognize that a 3-week difference in our child’s age has 0 impact on what she’ll eat at the resort or anything else that affects their bottom line.
Our response: given their 0 effort to arrive at a reasonable solution, Air Canada Vacations and Beaches will receive 0 dollars from us…now or ever.
*If anyone responds to our review: Don't suggest I contact 1-800-____ to make it right. You have my contact information. It’s your turn to make an effort.*”
— Jesse Aylward
“Un agradable lugar, el clima es maravilloso y su mar espectacular. Instalaciones limpias y sanitizadas.”
— Elizabeth Paez
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