“The staff is friendly and helpful, but the hotel felt dirty and pretty run down. The rooms were so tiny. Maybe it’s a New York thing, but goodness the space is very tight. The coffee pot was broken, there wasn’t a breakfast option at all (free, paid, or room service). I booked a room here specifically for the amenities advertised, such as a bar and restaurant, but it was closed for our entire weekend stay. The location is pretty good with many things within walking distance and easy access to public transportation. The parking options are not plentiful however and the lot the hotel contracts with was full and pretty pricey. For 24-hours it’s about $30, but that’s only if you do not leave the lot. After driving around on a Friday afternoon for a couple hours searching desperately for a place to park, we spoke to a gentleman who works at the hotel. He offered free parking in front of the hotel (named commercial zone) for the evening, which we ended up being able to keep there for the entire weekend at no charge. Note: if you’re a unfamiliar with how the parking in New York works, it is FREE nearly everywhere on weekends ONLY. Weekdays, however, it’s hard to find and very pricey ($30 is the cheapest I saw).”

“I stayed at this hotel recently expecting a great experience because you'd expect more from Sheraton. But it was anything but that. My room looked like it wasn't cleaned in months. There was dust everywhere, there was some water damage on ceiling, and barely any amenities. The only good thing about my stay was the hotel staff which is why I am giving it a two.”