The Condado Plaza Hilton
999 Ashford Avenue, Near Condado Beach, San Juan, NA 00907, Puerto Rico
Rating
3.9
Price Level
$$$
Rooms
572
Pets
No
from
KRW 3,881,453.73
28
Dec
The Condado Plaza Hilton, San Juan
The Condado Plaza Hilton
Overlooking the Condado Lagoon and the Atlantic Ocean this Puerto Rico hotel offers direct access to the beaches and provides exceptional amenities including several on-site dining options. The Condado Plaza Hilton boasts an ideal location only steps from stunning beaches and an endless variety of recreational activities. Guests at the hotel can also easily explore historical landmarks museums and shopping centres. The on-site tour desk can also help arrange area excursions and activities such as water sports. With 4 on-site swimming pools including a 24-hour fitness centre and an on-site gift shop there is something for everyone at The Condado Plaza Hilton. Guests can also take advantage of beachside hammocks private in-room balconies and high-speed internet access. The property is a 15 minute drive from Luis Muñoz Marín International Airport.
Price & Availability
Select your room
Deluxe Room-Large Bathroom-2 Queen Beds ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
Oceanfront-Balcony-Large Bathroom-1 King Bed ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS - 35USD RESORT CHARGE-390 SQ FT - SEATING AREA - ·
Bed & Breakfast
DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE-390 SQ FT,SEATING AREA ·
Bed and Breakfast Rate 2
Non Refundable
Oceanfront-Balcony-Lg Bathroom-2 Queen Beds ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED - 35USD RESORT CHARGE - 390 SQ FT-SEATING AREA - PANORAMIC OCEAN VIEW - MINI FRIDGE - ·
Bed & Breakfast
OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED,35USD RESORT CHARGE - 390 SQ FT-SEATING AREA,PANORAMIC OCEAN VIEW - MINI FRIDGE ·
Bed and Breakfast Rate 2
Non Refundable
Deluxe Room -2 Queen Beds ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS - 35USD RESORT CHARGE - TOTAL AREA OF 390 SQ FT - PANORAMIC OCEAN VW - MINI FRIDGE - ·
Bed & Breakfast
OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE - TOTAL AREA OF 390 SQ FT,PANORAMIC OCEAN VW - MINI FRIDGE ·
Bed and Breakfast Rate 2
Non Refundable
Oceanfront View-1 King Bed ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Deluxe Room, 2 Queen Beds ·
Room Only · 2 Queen Beds
Non Refundable
Deluxe Room 2 Queen Bed ·
Room Only
30% discount
Non Refundable
Double Deluxe ·
Room Only
Package Rate
Cancel free of charge before Mon, 2 Dec 2024
Doble Deluxe ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Room, 1 King Bed, View, Oceanfront ·
Room Only · 1 King Bed
Non Refundable
Oceanfront View 1 King Bed ·
Room Only
30% discount
Non Refundable
Deluxe Room-Large Bathroom-2 Queen Beds ·
Room Only
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
Double Ocean Front King Bed ·
Room Only
Package Rate
Cancel free of charge before Mon, 2 Dec 2024
2 Queen Beds - Deluxe Room ·
Bed & Breakfast
32% discount
Non Refundable
Habitación Deluxe, 2 Camas De Matrimonio ·
Room Only
Cancel free of charge before Thu, 12 Dec 2024
Doble Frente Al Mar Cama King Size ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Room, 2 Queen Beds, View, Oceanfront ·
Room Only · 2 Queen Beds
Non Refundable
Oceanfront View 2 Queen Bed ·
Room Only
30% discount
Non Refundable
Oceanfront-Balcony-Large Bathroom-1 King Bed ·
Room Only
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
1 King Bed - Ocean View ·
Bed & Breakfast
32% discount
Non Refundable
Double Bed ·
Room Only
24% discount
Non Refundable
DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS - 35USD RESORT CHARGE-390 SQ FT - SEATING AREA - ·
Room Only
DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE-390 SQ FT,SEATING AREA ·
Room Only
Special Rate Plan
Non Refundable
2 Queen Beds - Ocean View ·
Bed & Breakfast
32% discount
Non Refundable
Oceanfront-Balcony-Lg Bathroom-2 Queen Beds ·
Room Only
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
Habitación, 2 Camas De Matrimonio, Con Vistas, Frente Al Mar ·
Room Only
Cancel free of charge before Thu, 12 Dec 2024
OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED - 35USD RESORT CHARGE - 390 SQ FT-SEATING AREA - PANORAMIC OCEAN VIEW - MINI FRIDGE - ·
Room Only
OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED,35USD RESORT CHARGE - 390 SQ FT-SEATING AREA,PANORAMIC OCEAN VIEW - MINI FRIDGE ·
Room Only
Special Rate Plan
Non Refundable
Habitación Ocean Front ·
Room Only
Cancel free of charge before Tue, 10 Dec 2024
OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS - 35USD RESORT CHARGE - TOTAL AREA OF 390 SQ FT - PANORAMIC OCEAN VW - MINI FRIDGE - ·
Room Only
OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE - TOTAL AREA OF 390 SQ FT,PANORAMIC OCEAN VW - MINI FRIDGE ·
Room Only
Special Rate Plan
Non Refundable
Habitación ·
Room Only
Cancel free of charge before Tue, 10 Dec 2024
Deluxe Room -2 Queen Beds ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
2 Queen Beds - Deluxe Room ·
Room Only
32% discount
Non Refundable
DELUXE ROOM-LARGE BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE-390 SQ FT,SEATING AREA ·
Rate Plan 6
Non Refundable
Oceanfront View-1 King Bed ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Deluxe Room, 2 Queen Beds ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Double Deluxe ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 2 Dec 2024
OCEANFRONT-BALCONY-LARGE BATHROOM-1 KING BED,35USD RESORT CHARGE - 390 SQ FT-SEATING AREA,PANORAMIC OCEAN VIEW - MINI FRIDGE ·
Rate Plan 6
Non Refundable
Doble Deluxe ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Habitación Deluxe, 2 Camas De Matrimonio ·
Bed & Breakfast
Cancel free of charge before Thu, 12 Dec 2024
Double Ocean Front King Bed ·
Bed & Breakfast
Package Rate
Cancel free of charge before Mon, 2 Dec 2024
OCEANFRONT-BALCONY-LG BATHROOM-2 QUEEN BEDS,35USD RESORT CHARGE - TOTAL AREA OF 390 SQ FT,PANORAMIC OCEAN VW - MINI FRIDGE ·
Rate Plan 6
Non Refundable
Doble Frente Al Mar Cama King Size ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Habitación, 2 Camas De Matrimonio, Con Vistas, Frente Al Mar ·
Bed & Breakfast
Cancel free of charge before Thu, 12 Dec 2024
Oceanfront Suite-Living Rm-Lg Bathroom-1 King ·
Bed & Breakfast
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING - 35USD RESORT CHARGE - 1072 SQ FT - WHIRLPOOL - LIVING AND DINING AREAS-MINI FRIDGE - ·
Bed & Breakfast
OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING,35USD RESORT CHARGE - 1072 SQ FT - WHIRLPOOL,LIVING AND DINING AREAS-MINI FRIDGE ·
Bed and Breakfast Rate 2
Non Refundable
Oceanfront Suite-living Rm-lg Bathroom-1 King ·
Room Only
Cancel free of charge before Wed, 11 Dec 2024
Oceanfront Suite-Living Rm-Lg Bathroom-1 King ·
Room Only
Package Rate
Cancel free of charge before Sat, 7 Dec 2024
Deluxe Suite 1 King Bed Oceanfront ·
Room Only
Cancel free of charge before Mon, 9 Dec 2024
Suite Ocean Front ·
Room Only
Cancel free of charge before Tue, 10 Dec 2024
OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING - 35USD RESORT CHARGE - 1072 SQ FT - WHIRLPOOL - LIVING AND DINING AREAS-MINI FRIDGE - ·
Room Only
OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING,35USD RESORT CHARGE - 1072 SQ FT - WHIRLPOOL,LIVING AND DINING AREAS-MINI FRIDGE ·
Room Only
Special Rate Plan
Non Refundable
OCEANFRONT SUITE-LIVING RM-LG BATHROOM-1 KING,35USD RESORT CHARGE - 1072 SQ FT - WHIRLPOOL,LIVING AND DINING AREAS-MINI FRIDGE ·
Rate Plan 6
Non Refundable
Deluxe Suite 1 King Bed Oceanfront ·
Bed & Breakfast
Cancel free of charge before Mon, 9 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
954 reviews
5
1545
4
1735
3
1070
2
581
1
515
Customers Review
Location 4.7
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.4
Amenities 3.5
Condition 3.8
Recomendation 79.7%
“Ficamos no Condado Plaza Hilton de 20/12/21 a 27/12/21. Reservamos este hotel em particular com o entendimento de que havia 9 restaurantes dentro do hotel e que isso seria muito mais um resort como experiência. No entanto, quando chegamos, ficamos chocados ao descobrir que seis dos nove restaurantes não estavam mais abertos. Nada disso nos foi comunicado, nem pela agência de viagens nem pelo próprio hotel. Mas não só havia apenas três restaurantes disponíveis, como apenas um estava realmente aberto e com funcionários.O hotel tinha uma política de máscara claramente declarada para hóspedes e funcionários e, no entanto, eles não aplicavam tudo. Os hóspedes eram rudes e desafiadores em serem mascarados dentro de casa e se recusavam a obedecer ao limite dentro do único elevador operacional (um estava fora de serviço).O gerente do hotel gritou com meus filhos por estarem na banheira de hidromassagem, embora as crianças estivessem na banheira de hidromassagem a semana toda. Quando falamos com ele, ele negou e foi incrivelmente rude sobre isso. Mais tarde naquela noite, eles fecharam a banheira de hidromassagem mais cedo, quando pedimos para falar com um gerente sobre o motivo, José, se recusou a falar conosco e disse que as horas estavam afixadas em uma placa na frente. No entanto, não conseguimos encontrar um sinal. Nós não éramos os únicos hóspedes que estavam chateados com a banheira de hidromassagem e o gerente não saía do escritório e falava com ninguém.O hotel perdeu energia uma noite e não conseguimos comida ou água naquela noite. O gerador voltou a funcionar, mas as máquinas de venda automática estavam vazias e o restaurante estava sem água e não estava funcionando. No dia seguinte, o restaurante não estava aberto e tivemos que caminhar mais de um quilômetro e meio para encontrar algum lugar com energia para conseguir comida e bebida. O concierge não tinha ideia do que estava aberto e não tinha ideia de como atender os convidados. No geral, nossa experiência foi terrível e eu nunca vou ficar em um estabelecimento Hilton para o resto da minha vida.”
— Kristina Ruane
“This hotel was not up to my standards that I have come to expect from a Hilton. The amount of deferred maintenance was shocking, to almost the point that I had to question whether it was a good idea to even stay there. I'll start with the serious and move on to the annoyances:1. Hotel structural issues: I know being close to the water brings additional maintenance when it comes to concrete, but I would have expected a Hilton to be on top of it. They were not. Entire exterior panels were missing from the building. Balconies had exposed corroding rebar. If these are the visible problems, what else can't I see?2. They offer free breakfast for Gold members - good luck collecting on that though. The first day the restaurant was closed due to power issues (more infrastructure problems). It is always closed on Tuesdays, and the last day was so crowded it took forever to be served.3. I booked a view of the bay. What I got was a 3rd floor room with a view of a maintenance room on the hotel roof and not only was it not the bay, it was filled with trash and broken glass (see attached).4. Services seemed to be lacking. The hotel description boasts 5 restaurants and 4 pools. Much of it seemed to be closed though and it reminded me of an abandoned town, signs of something that might have been great someday, but lacking today. What was open was riddled with poor service. For example, long lines for poolside drinks, running out of towels poolside and by the beach.5. And finally, the icing on the cake, the sounds of the hotel. There was a dog barking constantly a few doors down. Day/night, (s)he was barking non-stop. Additionally, the shower dripped all night long with a rhythm that would drive anybody crazy.”
— Don Varley
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