“Absolutely love this new luxurious hotel in Tirana. After a week by Duress Beach the hotel exceeded my expectations. 🙌😁 The staff are friendly and helpful. Xhulia at reception is very approachable for some information and speaks great English 👌🇦🇺. I would stay here again when the opportunity arises 🤞💯🇦🇱 Absolutamente amo este novo hotel de luxo em Tirana. Depois de uma semana por Duress Beach o hotel superou minhas expectativas. 🙌😁 Os funcionários são simpáticos e prestativos. Xhulia na recepção é muito acessível para algumas informações e fala inglês muito bem 👌🇦🇺. Ficaria aqui novamente quando surgir a oportunidade 🤞💯🇦🇱”

“Its a lovely classic hotel with a lot of character. The collection rooms are very small but quite well layed out for their size. The breakfast and food were excellent. I particularly enjoyed the French toast. I also want to shout out the excellent reception staff in particular Tia, she was wonderful, warm and helpful with any issue.The poor comes in the form of management decisions to apparently do nothing for Radisson loyalty. Gold members are supposed to be offered upgrades(There was space available on my dates), receive a welcome gift/amenities and a 15% discount in the hotel restaurant. This hotel does not honour any of this and adding fuel to the fire the woman was plain rude about it when queried. Poor, if you can't even honour the little that radissons supposed best customers receive for their loyalty. Which begs the question - why even be a Radisson hotel? It seems they only want the name recognition without honouring their base. They do not replenish water after day 1. Cheap and poverty decision making. Management should rethink this approach or risk alienating their clients and harming the Radisson brand further. Es un encantador hotel clásico con mucho carácter. Las salas de recolección son muy pequeñas pero bastante bien distribuidas para su tamaño. El desayuno y la comida eran excelentes. Disfruté especialmente la tostada francesa. También quiero agradecer al excelente personal de recepción, en particular a Tia, fue maravillosa, cálida y servicial con cualquier problema.Lo malo viene en forma de decisiones gerenciales de aparentemente no hacer nada por la lealtad de Radisson. Se supone que a los miembros Gold se les ofrecerán mejoras (Había espacio disponible en mis fechas), recibirán un regalo de bienvenida/servicios y un 15 % de descuento en el restaurante del hotel. Este hotel no honra nada de esto y agregando combustible al fuego, la mujer fue simplemente grosera al respecto cuando se le preguntó. Pobre, si no puedes ni honrar lo poco que reciben los supuestos mejores clientes de radissons por su lealtad. Lo que plantea la pregunta: ¿por qué ser un hotel Radisson? Parece que solo quieren el reconocimiento del nombre sin honrar a su base. No reponen agua después del día 1. Toma de decisiones barata y pobre. La gerencia debería repensar este enfoque o correr el riesgo de alejar a sus clientes y dañar aún más la marca Radisson.”