“Service excellent. Room spotless and cleaned daily. Jacuzzi tub in the room was great. Restaurants- service was stellar, food was very good. Nice selection during buffet hours. Don't fall for their "promotion" or resort credits. Resort credit still charges you 16% service fee, a lot of cases ends up being regular cost. Beware the high pressure sales. Becoming a member isn't worth it.”

“This was my first time in Mexico so I have nothing to compare it to. From start to finish our short, four days at the Sun Palace were amazing. I can't rave enough about how friendly the staff was the entire time. They would bend over backwards for the guests at any waking second. As soon as we arrived at the hotel and checked in, I was delighted with a flower ("for the lady" they would say) and we were handed Palomas in champagne flutes for a refreshment. The lobby smelled wonderful; like a tropical spa, I still get whiffs here and there and remember that relaxing feeling of vacation. We had an awesome room, apparently they "upgraded" us, but who knows. We were on the same floor as the gym, basically two steps away. That made me super happy because I got up at 6 every morning to workout. Our room had a bottle of wine and two glasses and a huge balcony, so that may have been the upgrade. We also had a Jacuzzi in the middle of the room which was different. Everything was spotless and spacious. The mini bar was stocked with all sorts of included beverages. Our first night we walked around the premises and ate at the Italian restaurant. Getting my sweat on at the gym each morning, I have to say, was my favorite part! I'd get there before sunrise and watch the sun come up whilst running on the treadmill. In the gym they had freshly brewed coffee, exotic fruits, nuts, clean white towels, cold water bottles, and alkaline water available for the "go-getters" every morning. Tip: the gym bathrooms were very nice too, and private if you want to get away from your partner every once in a while ;) The cardio machines and gym equipment were stellar and up-to-date although some were programmed in Spanish. I am quite familiar with the Life Fitness brand from my gym in Reno. I was blown away by the amazing views, blue water, and white sand. Apparently we were VIP so we got to sit on the oh-so cushioned lounge chairs on the right hand side of the beach. After strolling up and down the shoreline, we could tell that the Sun Palace had the cleanest waters and beaches any of the resorts by far! The weather in January was bit off, I got sun burned the first day then after that it was fairly cloudy and quite windy. Then from my sun burned skin I was cold the rest of the weekend, but that didn't stop me from swimming in the ocean for hours every day. The water was crystal clear and I got to see a lot of fish, good thing I brought my goggles. I could and did swim for hours in that water without fear or too crazy of waves. Like I said, Sun Palace is known to have the best beaches and less rickety waters than the other resorts. Now to write about the food a little bit. There's so much to say I don't want to make this a novel; however, there were endless possibilities of food. Breakfast every morning we would have espresso's in tiny cups, green juice, fresh fruit & grain bowls, and made to order eggs at the buffet. After a few hours on the beach we'd head up to the buffet again for a nice salad and various forms of protein to choose from. All the items were fresh and mouth watering. We also ate at the pool-side restaurant one day (sweet potato tots, guacamole, shrimp ceviche, and fish tacos). We frequented the steakhouse a couple nights for dinner because it was outside on the roof, during a full moon, and there was a pretty blue lit pool with comfy seating. It was sad when our time in Cancun came to an end but hopefully I'll be back someday. If you are single, dating, married, or in a relationship with no children, this is the place for you. An all-inclusive, singles only resort, yes please”