“Attention vegans and vegetarians! The hotel room was very clean. Although the lighted mirror was broken and was hanging off of the wall for days before it was fixed leaving open wiring exposed on a wet sink for someone to touch. The vegan menus were pretty boring and the food lacked in flavor. We were told the staff was capable of handling a vegan or vegetarian diet which was not true. We made it very clear on several occasions that we did not eat meat and was served it more than once. Our final straw was the menu online that we are forced to use was not accurate. We told our server in peninsula restaurant that we did not eat meat. He said he understood although the food that came out had ground up chic Ken inside of it. He then went to the host and the host said to us to make sure we let our server know of our dietary issues. I explained to the host in front of the server that he was very aware and he repeated to us that we did not eat meat. They said there is issues with the online menu. Somehow this must be our fault. We did not eat at the resort because of these issues very much. Room service took 45 minutes to 1 hour to receive the food. The hotel pool was filthy, the beach had no chairs for anyone to go sit by. I was constantly harassed to go to owners meetings so we could be sold on more points. We had to tell the same employees no and to stop bothering us everyday. I would not recommend anyone that is an owner or who would like to be an owner of this resort.”

“We loved the place!! We visited with family and group of friends and it was great. I am extremely impressed by the quality of the food. It is very good. From breakfast to dinner. I cannot recommend more this place you'll have fun and enjoy your time in Cozumel.”