Phone Number 18004447171
Marriott Jacksonville Downtown
245 Water Street, Near Florida Theatre, Jacksonville, FL 32202, United States
Rating
4.2
Travelers Choice
2021
Price Level
$$
Rooms
354
Pets
Yes
from $ 2,587.84
04
May

Marriott Jacksonville Downtown, Jacksonville

Marriott Jacksonville Downtown

Omni Jacksonville is situated just 2 minutes' walk from the Times-Union Center for the Performing Arts. The air-conditioned rooms offer a flat-screen TV work desk and private bathroom with a shower. Rooms are equipped with a Keurig® coffee machine and safety deposit box. WiFi is offered for a fee. A complimentary fitness centre 24-hour front desk and concierge service are available for guests' convenience. A gift shop 24-hour business centre and free newspapers are also provided. Juliette's Bistro serves modern American cuisine daily for breakfast lunch and dinner and offers themed meals on select days. Guests can savor a morning cup of coffee at the on-site coffee bar and visit on-site JBar for a light snack or evening libation. Jacksonville Landing with shopping nightlife and events is 3 minutes' walk from the Omni. EverBank Field is 4.1 km away while Jacksonville Zoo and Gardens is 12 minutes' drive from the property. The Museum of Science and History is 1.9 km away from the hotel.

Marriott Jacksonville Downtown

Price & Availability

Select your room

Marriott Jacksonville Downtown

Standard Room ·

Room Only
Total
$ 2,587.85
Marriott Jacksonville Downtown

Standard 2 Double Room ·

Room Only
Total
$ 2,604.63

Overall

Excellent
4.2
1436 reviews
5
1288
4
676
3
344
2
157
1
105

Customers Review

Cleanliness 4.4
Comfort 4.4
Neighborhood 4.1
Amenities 4
Condition 4.3
Recomendation 86.5%
“No problems except for the sink and bath did not drain. On morning of my second day, I notified front desk that room 1018 had the issue and I did not require moving rooms. I simply asked that someone fix the issue. It was not fixed and I showered in 2 inches of water the rest of my stay.”
— Carmen A. De Gisi
“I booked this hotel on the Marriott app. When I booked this hotel on the Marriott app, it showed $15 for self parking and $25 for valet parking. I chose valet parking. They charged me $29 for valet parking. When I asked the front desk why they charged me this amount, they stated that the valet rate changed on Jan 1 (it’s march 4th) and that is the rate I would be charged. They refused to reduce the rate to the amount I was quoted on the app. When I called Marriott customer service, they told me that they would have to open a case and that if I was found to be right, it would take 3-5 business days to refund $8. Why do they need to investigate this? Why would I lie about this? I have never had an issue like this with Hilton. Whenever something like this happens at one of their properties, they fix it. I highly recommend using Hilton over Marriott. Marriott will not honor the prices shown on their app. Edit: this has nothing to do with sales tax like the person who responded to my review has suggested. The effective sales tax rate is 7.5%. $25 with tax is $26.88. It would have been incredibly easy for them to honor the price that was listed in the app but they chose not to.”
— Andrew Walters

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