“I booked this hotel on the Marriott app. When I booked this hotel on the Marriott app, it showed $15 for self parking and $25 for valet parking. I chose valet parking. They charged me $29 for valet parking. When I asked the front desk why they charged me this amount, they stated that the valet rate changed on Jan 1 (it’s march 4th) and that is the rate I would be charged. They refused to reduce the rate to the amount I was quoted on the app. When I called Marriott customer service, they told me that they would have to open a case and that if I was found to be right, it would take 3-5 business days to refund $8. Why do they need to investigate this? Why would I lie about this? I have never had an issue like this with Hilton. Whenever something like this happens at one of their properties, they fix it. I highly recommend using Hilton over Marriott. Marriott will not honor the prices shown on their app. Edit: this has nothing to do with sales tax like the person who responded to my review has suggested. The effective sales tax rate is 7.5%. $25 with tax is $26.88. It would have been incredibly easy for them to honor the price that was listed in the app but they chose not to.”

“Just your average aged hotel. I booked an upgraded corner room. Not worth the upgrade. View is of a parking lot. Interior has seen better days. This is my third hotel just this week so I feel like I have a pretty good grasp of what’s out there. I’d skip this spot.”