Residence Inn Charlotte Uptown
404 S. Mint Street, Near Bank of America Stadium, Charlotte, NC 28202, United States
Rating
4.6
GreenLeader
2024
Price Level
$$$
غرف
150
Pets
Yes
30
May
Residence Inn Charlotte Uptown, Charlotte
Price & Availability
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Overall
Wonderful
4.6
488 reviews
5
255
4
125
3
27
2
13
1
8
Customers Review
Value 4.5
Location 4.7
Cleanliness 4.7
Comfort 4.5
Neighborhood 4.6
Amenities 4.4
Condition 4.6
Quality 5
Recomendation 90.4%
“Chose this hotel for the location next to the stadium. Room was clean and spacious. Desk staff were friendly, courteous, helpful, and professional. The bar staff that we encountered were not the best and could use a little hospitality training but overall I would definitely recommend this location.”
— Gary Pritt
“I found this hotel adequate for attending a Carolina Panthers football game if doing an overnight stay. The rooms were fine not exceptionally clean or maintained. The amenities also were good but not an exceptional experience. The restaurant bar and grill was ok, but the bar tender was more interested in the R&B videos on the TV than helping patrons whom may want a drink to unwind or small food item to close the evening. I personally asked if there was a bar menu and got an abrupt reply "No!" To which I had to navigate the entire stock of adult beverages behind the bar before just succumbing to a simple beer. And a couple of guest behind us also had the same issue, of having to just simply ask do you have a wine list, and a no answer was given and they literally had to rephrase the question to "well could you please let us know what wines you have available!" I feel on football nights the bar area could do so much better by providing a better equipped member of customer service! I will say that for the continental breakfast, it was fair with its options, and there was an older lady busting tables and cleaning the area that was super sweet and very nice to the clientele! The young lady that did check my family in and out was also super and was very professional in her approach! Parking was spot on convenient for game day!”
— Steven Bateman
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