Discover Luxury and Comfort at Cleveland Marriott Downtown at Key Tower

D Chadd

Aug 16, 2022

5

Truly does have everything!!! Clean and beautiful rooms… nothing to complain about from me. The gym is a club quality facility… everything you’re going to get in a membership gym plus spa amenities. Probably the best hotel inclusive gym I’ve ever worked out in… and I’m a gym rat. Located in a great area… walking is safe, restaurants, tourist attractions and it it feels like a park like setting. I stayed here for work… and I hope I get to stay here again. I liked it a lot.

Carl Maloney

Aug 10, 2022

5

Service was great, hotel was quiet and neat and the view from our room was awesome. Walking distance to endless food and all the attraction downtown. Everything was very clean; only thing I could say was our bed sheets had sweat stains all over them. That’s the only complaint I had though and I do believe it’s worth the price!

Mona Huggins

Jul 10, 2022

4

We had a very, very nice two night stay at Marriott Cleveland Downtown at Key Tower. The location right across from the statue of The Fountain of Eternal Life was very beautiful and the location is walking distance to everything. All the staff, especially the bar staff day and night, was exemplary, being so very friendly. We had three meals at the bar and the food was very good and served so quickly after we ordered. We also appreciated that our room was ready prior to the 4:00 p.m. check-in time and the staff at check-in and out were very helpful. The only suggestion I would have is that it would be nice to have a t.v. channel guide in the room. The room and bath was very clean and the bed was very comfortable. All-in-all, 4 stars!

Jennifer

Jun 25, 2022

5

Shortly after I arrived I was placed 2 doors down from an incessant loud barking dog that the owners left in the room for 5-6 hrs that wasn't register and would be there for my entire 2 day stay as a flight attendant. I also was having allergic reaction to the feathered pillows and comforter. Not off to a good start for my 1st stay. I spoke with Seth (assistant GM) mostly along with his incredible team Angela phone back office, Mary & Amber (front desk) who were all kind, understanding, empathetic, caring and compassionate about the situation. Seth went above and beyond to try to accommodate me even though I couldn't change rooms due to the overbooked capacity. Mary and Amber gave me bottled water and a non feathered pillow. Seth was extremely helpful to address my concerns and offer support. Even the outside front door concierges were all eager to give local guidance, hold open doors and greet me with a warm smile. Despite my situation, I felt so cared for and attended to like family. What an amazing team! Much respect and gratitude!

Beshoy Mekhael

Mai 12, 2022

5

We had our wedding at the Cleveland Marriott Downtown at Key Tower. The service was perfect. The Event Manager Cal was with us in every step of the way and answered every request we had. It had a taste of luxury, precision and high care for details. All of our guests were super impressed by the reception hall and were taken care of by the staff. Food was absolutely tasty. Rooms were very nice, we were able to get the bridal suite on a high floor and we enjoyed every bit of it. We would very much recommend staying there and hosting your wedding there!

Sal_Paradise767

Good Stay

4

Stay Report - 9/28 to 9/29 Location:Â As the name implies the hotel is located at Key Tower.Â It's in fact directly connected to it through the lobby.Â It's about 10 minutes from Tower City with its...

Michael D

A disappointing Marriott

2

A disappointing Marriott. The pillows are some kind of hard, synthetic foam. I slept horribly. The shower didn't drain, as you can see in the photo. Breakfast service doesn't start until 7 am, and...

MIDMO95

Not a bad hotel, but great location.

4

We were there for a conference, which was across the street from the hotel. There were a lot of people checking into the hotel due to the conference and some weddings at the hotel. The front desk...

Cleveland Marriott Downtown at Key Tower, Cleveland

Cleveland Marriott Downtown at Key Tower

Price & Availability

Overall

Customers Review

Cleveland Marriott Downtown at Key Tower, Cleveland

Cleveland Marriott Downtown at Key Tower

Price & Availability

Travelers

Overall

Customers Review