“This was our first trip post Covid, & it was also the first week they were open. I’ll tell you what I loved, what I didn’t like, what needs work, & what’s a hard NO. THE STAFF: Amazing, patient, polite, cheerful, efficient, tip them, they deserve it!! THE FOOD!!! & RESTAURANTS The buffet, breakfast, lunch or dinner, fantastic! Breakfast & lunch are similar every days, but dinner variety changes every night, yum! The a la cart restaurants didn’t require a reservation & you could eat at any one, more than once. The steak house was the best (steak & fajitas were great). The Italian was meh. They had BBQ on the beach as well, & food was top notch. We were so blown away at the quality & variety. They provided a glove for everyone at the door for buffet, so u don’t touch the handle of anything with your bare hand. They provide u with a mask if u forget yours. The service at the restaurant was fast, efficient, & so friendly. MEN you need closed toe shoes in a la carte. THE DRINKS!! The drinks are so freaking great!! Nothing watered down, they’re delicious, & the house wine is decent. The coffee (I don’t drink it), but husband says the stuff is meh, but the coffee in the room was good. I brought my own tea. They have lots of snacks and drinks in the store you can purchase as well. THE ROOMS Need work, but the beds are super comfy, lots of pillows & extra blankets if u need them. Towels in abundance as well. U didn’t need to have a card for your pool towels & I don’t know if it was because it was their first week or not, but it was great. I could get as many as I needed. The air conditioning & fans were great in the room. We lost water a few times, but not really a big deal. The bathrooms are older and run down, but clean none the less. The maid service was great, but tip them well, u will get top notch service. We never ran out of anything. THE POOL Warm, huge, & the pool bar was great. Never had to wait long for a drink. Bar closes at dark. Bring water shoes if you play water sports. We all wrecked our feet playing water polo. The pool bottom is rough so the old folks don’t wipe out. Get a lounger early, & I mean early. People save them fast, & like every resort, there are rude people taking your lounger, but that’s not the resorts issue. They don’t allow anyone to blast their own music by the pool, & that’s awesome. Keep your music to yourself. THE POOL ENTERTAINMENT Needs work. It’s really kind of generic for an adult resort. They should have more games for couples etc. Not really very good. They had some entertainment at night in the lobby, and although it was fun, it was nothing special. No dancers, no “shows” at all. THE BEACH Perfect…..the water was like bath water. Lots of seaweed washing up, but they clean the beach daily. Like the pool, save your lounger early. They have VIP bed loungers that are worth the extra $. The surf was incredible, bring your floating, and just try to get out after 7 days. HEAVEN. THE BAR BY THE BEACH Best little quiet spot at night. U can have a drink, listen to the ocean, & have quiet convo or play cards. The lobby bar is more for the party people. Bigger & noisier there, but the bar staff still efficient & so lovely. Drinks are so freaking yum! WHAT NEEDS WORK & WHAT TO AVOID: They need informational signs, they have virtually nothing unless it’s Covid related. No signs about entertainment, theme nights, clothing attire for restaurants, water problems, etc. Virtually no information. I thought perhaps because it was their first week opening since Covid. DO NOT do the excursions, period. Every person that went said it was a nightmare. No information about the day, & they spent more time driving & taking them to the stores. Very little communication. DO NOT swim to the beach where u snorkel, it’s disgusting. Rent a boat & get him to take u snorkelling, way better. We would go again.”

“Initially provided room is with too much problems but switched to new room after reporting which is good. some of the restaurant included with All inclusive package is closed for whole 3 days. The food from rest of restaurants are good but the hotel resort is small with too small Pool for Adult only. The sea dust mounted around the area are not removed for 2 days within the beach relaxing area. The activity available within the hotel is not much and the package included activity are not handled in a manner due to reduced crowd, which is a worst experience. The hotel can not play based on the crowd, instead should have provided based on the price. Anyway can enjoy Lot with the private packages which are all around the places. We know punta cana is not in right mood due to wrong news from USA news but the experience provided by the hotels are not good with the mood. This has to be changed.”