“I stay at many Marriott brand hotels and I decided to try Hilton and this hotel was by far the worst I've ever stayed at! Sure the furniture and room was outdated but it was also disgusting! The carpet turned my white socks black! So gross! The popcorn ceiling had mold or water damage on it. It was brown/black huge spots all on the ceiling. The window curtains had blood or some dark substance all over it. The shower curtain was ripped and falling off the rod. The bathroom pocket door squeaked so bad that every time a family member went to the bathroom at night; it woke everyone else up. The parking was ridiculous too. There wasn't enough parking so we had to go to the over flow lot which wasn't very close. So after a long day at Disneyland with my children; I had to carry them from the parking lot to the hotel. What a huge inconvenience! I spent over $200 and I rather have stayed anywhere but there. Such a waste of money for a horrible experience. Maybe I'll stay away from Hilton hotels! I just don't want to spend more money on a hotel that isn't going to be worth the money. I've contacted guest assistance and they keep telling me they can't help me get a refund! I need to contact the hotel directly which never call me back!”

“I stay at a lot of hotels for work; often Hilton and double trees. This hotel is (by far) the worst I’ve stayed at. I will say one of the guys at the front desk was quite friendly. He gave me a good list of his favorite taco places in the area after hearing about the bad experience I had the night before. The water in the shower doesn’t shut all the way off. The air conditioner/heater makes a terrible noise after about two minutes of running. The curtains don’t close all the way. The light switch in the bathroom is caving in. The lamps provide very little light and there are no wall switches so you have to go to each one to turn them on/off. The door is hilariously loose and loud (see video). The couch (which I would never use anyway) is disgusting looking. The tv looks like it is from 2003. There was no do not disturb sign in my room; not that it mattered because I never saw any cleaning staff on my floor anyways. There are no snacks or drinks available to purchase at the front desk, nor is there a vending machine; even though the sign by the elevator directs you to the floor above or below for either drinks or snacks machine (guy at the front desk had no idea if there were any vending machines). I didn’t even bother with the restaurant, and I have no clue if there was breakfast available because the whole hotel just felt unsatisfactory, to say the least. It will be removed from my company’s list of available hotels to stay at. Apparently there is a parking fee??? I don’t think I paid one because of my Hilton member status but I would NEVER pay a hotel with this lack of quality extra money for parking. Also, to those talking about the building being old; some of the best hotels I’ve stayed at have been much older than this one. Proper maintenance, higher standards, and more frequent renovating goes a long way.”