DoubleTree by Hilton Hotel London - Victoria
2 Bridge Place, Near Apollo Victoria Theatre, London, SW1V 1QA, United Kingdom
Rating
4.1
Certificate of Excellence
2018
Price Level
$$$
Chambre(s)
232
Pets
Non
de COP 9,552,904.48
24
mai
DoubleTree by Hilton Hotel London - Victoria, London
DoubleTree by Hilton Hotel London - Victoria
Situé dans Westminster, Doubletree by Hilton London Victoria est un point de départ parfait pour explorer Londres. L'hôtel offre aux hôtes une large gamme de services et privilèges conçus pour fournir confort et commodité. Le personnel dédié, vous accueilla et vous guidera à travers Doubletree by Hilton London Victoria. Certaines de ces superbes chambres disposent de télévision écran plat, moquette, accès internet (sans fil), chambres non-fumeurs, climatisation. Pour améliorer le séjour des hôtes, l'hôtel offre des équipements de loisirs tels que centre de fitness. Doubletree by Hilton London Victoria combine accueil chaleureux et ambiance charmante pour rendre votre séjour à Londres inoubliable.
Prix et disponibilité
Select your room
Deluxe Queen Room ·
Chambre seulement
Non Refundable
Standard Twin Room ·
Chambre seulement
Non Refundable
Standard Queen Room ·
Chambre seulement
Non Refundable
Habitación Doble Deluxe One Bed ·
Chambre seulement
Non Refundable
Habitación Deluxe ·
Chambre seulement
Non Refundable
Habitación Familiar Deluxe One Bed ·
Chambre seulement
Non Refundable
Habitación Familiar Deluxe ·
Chambre seulement
Non Refundable
Queen Bed - Deluxe Room ·
Chambre seulement
15% remise
Non Refundable
Queen Bed ·
Chambre seulement
15% remise
Non Refundable
Deluxe Queen Room ·
lit et petit-déjeuner
Non Refundable
Habitación, 1 Cama De Matrimonio ·
Chambre seulement
Non Refundable
Habitación Con 2 Camas Individuales ·
Chambre seulement
Non Refundable
Twin ·
Chambre seulement
Non Refundable
Habitación Doble Deluxe One Bed ·
lit et petit-déjeuner
Non Refundable
Standard Queen Room ·
lit et petit-déjeuner
Non Refundable
Standard Twin Room ·
lit et petit-déjeuner
Non Refundable
Habitación Deluxe ·
lit et petit-déjeuner
Non Refundable
Habitación Premium ·
Chambre seulement
Non Refundable
Deluxe Queen Family Room ·
Chambre seulement · Queen
4% remise
Non Refundable
Habitación Familiar Deluxe One Bed ·
lit et petit-déjeuner
Non Refundable
Habitación Familiar Deluxe ·
lit et petit-déjeuner
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio ·
Chambre seulement
Cancel free of charge before Mon, 20 May 2024
Queen Bed - Deluxe Room ·
lit et petit-déjeuner
15% remise
Non Refundable
Deluxe Premium King Room ·
Chambre seulement
Non Refundable
King Bed ·
Chambre seulement
15% remise
Non Refundable
Habitación Premium, 1 Cama De Matrimonio Grande (deluxe) ·
Chambre seulement
Non Refundable
Habitación Familiar, 1 Cama De Matrimonio, No Fumadores (deluxe) ·
Chambre seulement
Cancel free of charge before Mon, 20 May 2024
Queen Bed ·
lit et petit-déjeuner
15% remise
Non Refundable
Habitación Premium ·
lit et petit-déjeuner
Non Refundable
Habitación Con 2 Camas Individuales ·
lit et petit-déjeuner
Non Refundable
Habitación, 1 Cama De Matrimonio ·
lit et petit-déjeuner
Non Refundable
Twin ·
lit et petit-déjeuner
Non Refundable
Habitación Deluxe, 1 Cama De Matrimonio ·
lit et petit-déjeuner
Cancel free of charge before Mon, 20 May 2024
Deluxe Family Room ·
lit et petit-déjeuner
Non Refundable
Deluxe Premium King Room ·
lit et petit-déjeuner
Non Refundable
Habitación Premium, 1 Cama De Matrimonio Grande (deluxe) ·
lit et petit-déjeuner
Non Refundable
Premium Deluxe King Room ·
Chambre seulement
Cancel free of charge before Sat, 18 May 2024
Habitación Familiar, 1 Cama De Matrimonio, No Fumadores (deluxe) ·
lit et petit-déjeuner
Cancel free of charge before Mon, 20 May 2024
Deluxe Queen Family Room ·
lit et petit-déjeuner
Cancel free of charge before Sat, 18 May 2024
Premium Deluxe King Room ·
lit et petit-déjeuner
Cancel free of charge before Sat, 18 May 2024
Junior Suite ·
Chambre seulement
Non Refundable
Junior King Suite ·
lit et petit-déjeuner
Non Refundable
Junior King Suite ·
Chambre seulement
Cancel free of charge before Mon, 20 May 2024
Suite Junior, 1 Cama De Matrimonio Grande ·
Chambre seulement
Cancel free of charge before Mon, 20 May 2024
Suite Junior, 1 Cama De Matrimonio Grande ·
lit et petit-déjeuner
Cancel free of charge before Mon, 20 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
997 reviews
5
1104
4
1128
3
403
2
147
1
114
Customers Review
Localisation 4.5
Cleanliness 4.2
Comfort 4.1
Neighborhood 4.3
Amenities 4.1
Condition 4.1
Recomendation 84.1%
“This was by far the worst experience I had from staying in a hotel. There was so many things that went wrong, and I really hope this was an exception and not the rule. First thing, I had a queen room booked, but when I came to the hotel and tried to check in, I was informed that there are no queen rooms available at the moment. They set me up in a twin room and then I was asked to vacate it the next morning and move to a queen room - they said I will get 10% discount for my troubles. Did not happen, instead they gave me an ''upgrade'' to queen deluxe, which was far from an upgrade since the room was atrocious. There was mould and damage from the water all over the washroom and part of the hallway - the pictures cannot really capture it but I tried. There was visible damage from the water to baseboards and the doorway to the washroom. Also, to room was not really clean, especially the bathroom.What kind of a 4-star hotel does not provide slippers and/or hand-soap, toilette brush? The housekeeping did not change towels at all, and at one point I even 'lost' one towel.The breakfast was very poor quality and some of the fruit was spoiled and when I told them this the staff just grunted and took it away.The third day I was notified by my bank that the hotel tried to take a certain amount of money (around £600), and it was not even the day of the checkout but my second night (out of 4). Also, since this was a business trip, the checkout was covered by a company card and not by my personal card (my personal card was only used for the deposit); so there was no reason to charge my personal card. When I approached a member of staff at the reception she had no idea what I was talking about until I showed her the almost transaction on the app on my phone. She did not apologies, she only said that it must have been a system error. The only reason why my card was not charged was that there was not enough money in the account (thankfully). So this was the silver lining to the whole fiasco.There were also a couple of incidents where the staff at the reception (and i guess the whole hotel staff) was not informed about the room switch for an instance, and had to explain the whole thing all over again even though at the check out the day before I was assured the staff in the morning will know about it. I also had to leave an item of clothing at the reception for a friend, and they managed to misplace it even though I had to write down all of our information and I was assured that my friend will be able to collect it. The item in question was retrieved, but after half an hour. During the checkout, I was asked by the staff at the reception to rate my stay from 5 to 10 - a bit odd to start from the 5, and it was really hard for me to refrain myself from answering with a 0. At that point I was not in the mood to list all of the things that went wrong, because during my stay I pointed all of this out and nothing was done.I cannot think of one positive experience during my 4-night stay at DoubleTree Hilton, and I am sure I will not come back.”
— Petra Jagić
“On arrival, we had to wait 10-15 minutes before being able to check in. More staff are needed on the front desk. Same problem checking out. The front desk reception staff member we dealt with on check in didn't greet us with a smile and simply logged us in, seeming to be quite distracted and unwelcoming. There was what appeared to be a trainee member of staff working with her. When the phone rang, she barked at the trainee to 'get that'! Room was fine, clean, but nothing particularly special. There was some mould in one corner of the shower cubicle, relatively minor all things considered, but which could have been remedied with a bit of scrubbing. More attention to detail needed for a hotel of this quality charging upwards of £300 per night. Breakfast good quality. Evening meal selection poor. Personally, I would not recommend the hotel, you would get better value for money elsewhere.”
— Kevin Hughes
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