Embassy Suites by Hilton Charlotte Uptown
401 East Martin Luther King Jr. Blvd., Near NASCAR Hall of Fame, Charlotte, NC 28202, United States
Rating
4.5
Travelers Choice
2022
Price Level
$$$
Chambre(s)
250
Pets
Non
de MXN 31,283.95
25
mai
Embassy Suites by Hilton Charlotte Uptown, Charlotte
Embassy Suites by Hilton Charlotte Uptown
Cet hôtel tout confort se situe à Downtown. Les locaux disposent d'un total de 250 chambres. Par ailleurs, une connexion sans fil à Internet est à disposition dans les parties communes. Embassy Suites by Hilton Charlotte Uptown, NC dispose d'une réception ouverte 24 heures sur 24, pour le plus grand confort des clients. Les locaux disposent de parties communes accessibles aux fauteuils roulants. Un parking est à la disposition des clients.
Prix et disponibilité
Select your room
Standard King Suite ·
lit et petit-déjeuner
Non Refundable
Standard King Suite with Sofa ·
lit et petit-déjeuner
Standard 2 Queen Suite (Accessible) ·
lit et petit-déjeuner
Non Refundable
Standard 2 Queen Suite with Sofa (Accessible) ·
lit et petit-déjeuner
Standard King Suite ·
Chambre seulement
Cancel free of charge before Sun, 19 May 2024
Suite, 1 Cama De Matrimonio Grande ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Standard 2 Queen Suite (Accessible) ·
Chambre seulement
Cancel free of charge before Sun, 19 May 2024
Suite, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad ·
lit et petit-déjeuner
Non Refundable
2 Bedroom Standard Suite ·
lit et petit-déjeuner
Non Refundable
Standard King Suite (City View) ·
lit et petit-déjeuner
Non Refundable
Standard King Suite (City View) with Sofa ·
lit et petit-déjeuner
Standard 2 Queen Room (City View) with Sofa (Accessible) ·
lit et petit-déjeuner
Standard 2 Queen Suite (City View) with Sofa ·
lit et petit-déjeuner
Standard 2 Queen Room (City View) (Accessible) ·
lit et petit-déjeuner · 2 Queen
10% remise
Non Refundable
Standard 2 Queen Suite (City View) ·
lit et petit-déjeuner · 2 Queen
10% remise
Non Refundable
Suite, 1 Cama De Matrimonio Grande, Vistas A La Ciudad ·
lit et petit-déjeuner
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
769 reviews
5
715
4
410
3
233
2
140
1
128
Customers Review
Localisation 4.4
Cleanliness 4.6
Comfort 4.7
Neighborhood 4.7
Amenities 4.5
Condition 4.7
Recomendation 90.1%
“This place was a pleasant surprise. From arrival I was pleased using my digital key to get into my room without having to go directly to the front desk with my luggage.
The room was clean, nicely appointed, and provided plenty of space.
The nightly manager’s reception was a fabulous perk - two FREE drinks per room.
The made-to-order breakfast was awesome. It was truly, made-to-order - and it was VERY good! Ms Sandra (one of the cooks there) was very pleasant and made sure that you got what you wanted.
Location is great - a quick easy ride to anywhere you may need to go in Charlotte.
All in all, this place was a good cost effective pick for accommodations in the area!”
— J. Spears
“We were initially in awe of the beauty at this hotel! The lobby and bar decor was gorgeous. There were a few things that changed our minds.
1) Upon entering our room, we found a single roach crawling across the bottom of the bed. About five minutes later, we see another that has been smashed in the bedroom door frame. This really had us on edge, but after THOROUGHLY searching the entire suite, there were no signs of any other unwanted visitors.
2) The television in the bedroom did not power on at all.
3) The toilet overflowed the morning of the second day of our stay. After receiving no answer from housekeeping, I called down to the front desk. Maintenance did not come to my room until an hour after the call was made. When they came up, they unclogged the toilet but left the cleanup for me. I used the remainder of the provided towels to clean up the mess. The toilet stopped flushing two more times after this. (We only stayed 2 nights…) After a third time of no full resolution, we were forced to use the public restroom on the first floor for the remainder of our stay.
4) I called the front desk to request some towels and a room cleaning. I waited 2 hours for someone to show up. I then see a cleaning lady a few doors over, so my husband approaches her for towels and she instructs us to call the front desk. I call the front desk yet again and speak to the very same attendant who told me that I wasn’t “on the list”. 🤔 I advised that I called two hours ago, and they assured me that they were “on the case.” Towels were delivered within 20 minutes by a friendly older lady.
5) We left our suite for about 3 hours. Upon our return, we see that the snack tray had been refilled, however the room had NOT been cleaned as requested. The dirty towels used to clean up a toilet overflow were still behind the toilet, and the tiny trash can was still very much full. 🤦🏽♀️
On the bright side, there were two wonderful older ladies preparing on-demand breakfast, and they were absolutely delightful! They were so sweet and caring and just a joy to interact with. Despite the issues that occurred during our stay, these ladies saved this review from being one star. I wish I had gotten their names, but if it helps, one of them said they only work weekends. They deserve a raise and some time off!! ☺️”
— S. E. Lomax
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