“Location was good. The hotel itself was nice with a good pool. The staff, with the exception of desk clerk Jerry, was terrible. We called when we were on our way to ask a few questions and the lady on the phone asked for reservation number and we said hold on one second while I find that and she said "oh Jesus Christ", Couldn't believe how rude she was and when we arrived it was no better. Front desk clerk asked a staff member to take our luggage up on the cart and she replied "why don't you do it yourself, it's not my job" Desk clerk (Jerry) seemed beyond embarrassed and my friend said why don't you give it to me and I'll just do it myself, Jerry insisted he would take care of it for us and he left the desk to take us to our room. Our room wasn't exactly clean, there was even a bag of several pair of dirty beach shoes sitting on the table. Staff seems to be the issue with this place. We never got any kind of cleaning service and had to ask someone to take our trash for us. I wouldn't recommend this place as there are too many others to choose from. For the price and the namesake, I would expect more. I've stayed at red roofs that were cleaner with more friendly staff.”

“TLDR: Rooms felt outdated, musty, and grimy. Only stayed 2 nights, departed early. I don't generally write reviews critiquing everything, but this hotel was largely disappointing. I was there for 2 nights and departed early. The lobby was welcoming and all the staff were very personable. The hotel offers valet, but I never had any trouble parking my car myself in the lot behind the hotel. Upon entering my room, the decor was very outdated and had an overall musty smell. The room (balcony with gulf view) had a decent view, but the room, bathroom, and balcony were pretty small. Realistically only 1 person at a time can fit on the balcony. It's pretty iffy. The bed itself was an old spring mattress and is in need of updating. The bed and pillows had a musty, mildew smell that was off putting. Despite signs EVERYWHERE saying everything is disinfected, I found multiple areas that weren't cleaned. For example: the remote, door handles, the curtain, crumbs behind TV, dust around the mini fridge. I bring disinfectant wipes for high-touch areas for this reason. Moving on to the bathroom - it's small. The floor floods every time you turn on the shower because there's no shower liner. I opted to just put towels all over the floor. There is a "pull-bar" but the shower is SO slippery, it needs texture to prevent falls. To add on to the bathroom, there was no vent so any steam wasn't being vented out properly. I also had to request hand soap, there was none when I walked into the room. The hotel itself is very conveniently located. There's plenty of restaurants in the area, and it's a 2 minute walk from the beach. The pool is pretty awesome too when it's not packed. Swim up bar is available. Overall, for ~$300 a night, I'd expect more from the hotel. Better bedding would be a start. In the current state, I'd rather stay in other luxury hotels in the vicinity”