“Encantado de éste lugar, lindo hotel! Su servicio al cliente de primera. Todos sonríen y todos ayudan...calidad de servicio. Muchas gracias!”

“This was the 1st Hotel from my last trip to Guatemala.Staff members: from security guards at main entrance, receptionist, bell staff, servers, bar tenders, shuttle drivers, housekeeping,management . I would say they got 10+ customer service. Friendly and welcoming staff.Attention was excellent, table service was quick, even managers were making sure everyone was enjoying their stay . And offered extra help if needed. Team work is very noticeable at this hotel.Rooms : modern and very stylish decorations. upscale vibes. Literally furniture and appliances are new. And in excellent shape. Safe box and wifi. AC.Bed and pillows : comfortable. Cannot complain.Food : delicious, different options a la carte or buffet. Fresh natural juices and seasonal fruits. Indoor / outdoor patio seats ( restaurant) is ideal to enjoy dinner and chat while enjoying some drinks.Overall : clean hotel, soundproof windows, excellent gym, elevator security system ( access with room key )Location : Excellent location. Nearby shops, restaurants, okland mall, cayala city and airport. Great location for business or leisure.I can Absolutely recommend this hotel . It has all you need, excellent hotel, location, service, amenities and more. Definitely will be on my Top list hotels to stay in at Guatemala city.”