Hotel Palacio de Santa Paula, Autograph Collection
Gran Via de Colon, 31, Near Granada Cathedral, Granada, 18001, Spain
Rating
4.5
Travelers Choice
2021
Price Level
$$$
Rooms
75
Pets
No
26
May
Hotel Palacio de Santa Paula, Autograph Collection, Granada
Hotel Palacio de Santa Paula, Autograph Collection
Price & Availability
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Overall
Wonderful
4.5
373 reviews
5
760
4
436
3
138
2
33
1
39
Customers Review
Value 4.7
Location 4.7
Cleanliness 4.7
Comfort 4.4
Neighborhood 4.6
Amenities 4.7
Condition 4.6
Quality 5
Recomendation 91.5%
“Excellent service by the front desk staff(Carlos & the other gentleman whose name I can't recall). Got our rooms ready a few hours before the check in time. Good location in walking distance from the major sights in Granada.”
— Ashwin Premraj
“I am a Bonvoy Titanium member and I stayed here in September 2019 with my wife and baby.Hotel is both lovely, and a bit basic at the same time. The employees are very friendly and the location is very central in "downtown" Granada.Booked a standard king room for 163 EUR per night (including taxes). Was upgraded to a Junior Suite in the old part of the hotel. However, we have our crawling / standing baby and the room had a big step down to get into the room and then a sunken bedroom so it didn't work for us as the little one would be constantly bonking her head. They showed me two other rooms and we settled on a suite on the 4th floor in the newer part of the hotel. Although I was bummed to not be in the old section, this was actually more convenient as the elevator went straight from lobby to our floor without having to push a stroller over cobbled pathways.I think the second room was also a Junior Suite but this one had a completely separate living room which was fantastic with the baby. It also had a pull out sofabed.Breakfast is a delicious buffet. Cold items are free for Platinum / Titanium and you can order hot egg dishes (and other items) from the hot menu for 4 EUR to 7 EUR per item. There was no hot buffet area when we were there.Buffet was pretty good and beautifully presented. But was very carb heavy and sadly most of the yogurt was sweetened :-(Overall we enjoyed our stay, the room worked well for us and the location was fantastic for this two night visit to Granada.No special extra treats or additional amenities to recognize Titanium Bonvoy status were left in our room.BTW, my overall sense is that with a modest overhaul, this property could be a Luxury Collection. Bedding, furniture, fixtures was lower quality but could easily be upgraded. The property is just so pretty (see photos).”
— Alex Diacre
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