“Back in Swansea and wanted a better hotel experience, this hit the mark. Excellent location if you want the beach (we did). The rooms are good and the individual comfort chillers do the job. The bathroom could have been better, tatty bath side and the sink needs some attention but very comfortable bed. Staff were very friendly and attentive, I hope their value is recognised. The big question is why you have a dropped curb by the steps but not by the ramp?”

“Have been coming here over many years but not since 2019. Lovely reception and bar staff. Unfortunately the same cannot be said for the rooms. We were given room 401, a corner room. The rooms and bathrooms are very tired and dated and haven't changed in years. We could not open any windows, the one being screwed shut and the other had a handle hanging off and would not open. Still cannot understand how the hotel can get away with this, surely its a health and safety hazard. I did mention this to the receptionist who said that this is the case in some of the rooms and found us another room with windows that did open, albeit only a little bit. Evening meal was average, very noisy and very busy. Breakfast used to be fantastic with loads of choice. Unfortunately this is no longer the case. The choice of food is nothing like as good and again, it was very noisy and chaotic. On the plus side, the receptionists and bar staff were lovely. It's such a shame as the location of the hotel is fabulous.”