Viva Wyndham Maya
Paseo Xaman Ha Hotelero, 5, Near Playacar Golf Club, Playa del Carmen, 77710, Mexico
Rating
3.7
Travelers Choice
2021
Price Level
$$$
Rooms
604
Pets
No
from $ 1,625.48
16
Dec
Viva Wyndham Maya, Playa del Carmen
Viva Wyndham Maya
Price & Availability
Select your room
Superior Garden, 2 Queen Beds, Non-Smoking ·
All Inclusive · 2 Queen Beds
Book now and save
Non Refundable
Superior Garden, 2 Queen Beds, Non-smoking ·
All Inclusive
Cancel free of charge before Wed, 11 Dec 2024
Room Run Of House ·
All Inclusive
Cancel free of charge before Wed, 20 Nov 2024
Habitación Superior ·
All Inclusive
Cancel free of charge before Tue, 10 Dec 2024
Habitación Run Of House ·
All Inclusive
Cancel free of charge before Wed, 27 Nov 2024
Habitación Superior - Vista Jardín ·
All Inclusive
Cancel free of charge before Fri, 6 Dec 2024
Superior Garden View ·
All Inclusive
Cancel free of charge before Wed, 27 Nov 2024
Habitación Lujo - Vista Jardín ·
All Inclusive
Cancel free of charge before Fri, 6 Dec 2024
Deluxe ·
All Inclusive
Cancel free of charge before Wed, 27 Nov 2024
Room Superior Garden View ·
All Inclusive
Cancel free of charge before Wed, 20 Nov 2024
Superior Garden 2 Queen Non-Smoking ·
All Inclusive
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Double Two Queen Beds Superior ·
All Inclusive
Cancel free of charge before Mon, 2 Dec 2024
Room Deluxe ·
All Inclusive
Cancel free of charge before Wed, 20 Nov 2024
Habitación Superior ·
Bed & Breakfast
Non Refundable
Superior Garden, 2 Queen Beds, Non-smoking Fit - Wholesale 3 - Promo R ·
All Inclusive
Superior Garden, 2 Queen Beds, Non-smoking Fit Wholesale Rate - 2 ·
All Inclusive
Superior Garden, 2 Queen Beds, Non-smoking Swift Saver Special Non Ref ·
All Inclusive
Non Refundable
Superior Garden, 2 Queen Beds, Non-smoking Advance Advantage Offer Rat ·
All Inclusive
Superior Garden, 2 Queen Beds, Non-smoking Swift Saver Special ·
All Inclusive
Superior Garden, 2 Queen Beds, Non-smoking Daily Partner Rate Non Refu ·
All Inclusive
Non Refundable
Superior Garden, 2 Queen Beds, Non-smoking Fit Tour Operator - Wholesa ·
All Inclusive
Superior Garden 2 Queen Non-Smoking ·
Միայն Սենյակ
Non Refundable
Habitación Superior ·
Միայն Սենյակ
Non Refundable
Superior Garden, 2 Queen Beds, Non-smoking Daily Partner Rate ·
All Inclusive
Queen/queen - Superior - Garden ·
All Inclusive
Non Refundable
Cuadruple Superior ·
Միայն Սենյակ
Non Refundable
Habitación Superior ·
Full Board
Cancel free of charge before Wed, 11 Dec 2024
Habitación Superior - Vista Jardín ·
Միայն Սենյակ
Cancel free of charge before Mon, 9 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.7
960 reviews
5
3609
4
3383
3
1317
2
477
1
368
Customers Review
Value 4.1
Location 4.5
Cleanliness 4.2
Comfort 3.6
Neighborhood 4.3
Amenities 3.8
Condition 3.7
Recomendation 67.2%
“This place is pretty nice but I hated and I'll emphasize hated the check-in process. It's stupid, redundant, extremely long and inefficient. They have you do things they can do and things you could do online before you get there. But no, stand in a very long line and do it while you're already tired after traveling all day and don't have things explained to you very well.
And the WiFi here needs bigger routers to support the demand. The bathrooms are really far from the beach and main pool.
Other than that the place is clean, friendly, pretty. The buffet is good. Plenty of chairs around the beach and pool. The beach area is gorgeous.
We were upgraded to the courtyard rooms across the parking lot by the gym. Very nice area.
I had a massage in the spa, "Cristian" was very knowledgeable and did a great deep tissue massage. The spa was beautiful, clean, inviting and relaxing.
Overall I recommend this place. They just need to fix the check-in process.”
— Izzidy Smith
“I stayed at this resort from 9/14/20 until 9/19/20. I want to write a detailed review because I personally rely on reviews to make my decision on where I want to stay.
This has been one of the best vacations and stays I've ever experienced in my life. Viva Maya is relatively small compared to larger hotels in the area, but that makes it that much more comfortable. The walk from my room to the beach, restaurants, lobby, etc was no more than 3 minutes. I loved that I could get from one place to another without getting lost. My room was clean and comfortable, the cleaning staff does an amazing job at making sure everything is sanizatized prior to your arrival.
When I arrived my temperature was checked and my luggage was sprayed with disinfectant. I was also asked to step in a special floor mat that cleans the bottom of my shoes. All the staff members wear a mask at all times as well.
What truly stood out to me during my stay was the attention to detail and professional and kindness on behalf of all the staff. Regardless of the amount of questions I had about the hotel, activities, etc everyone was very kind and helpful. From the front staff, to the amazing servers at the restaurant... My husband and I joked that we received better treatment here than in top restaurants back home.
The food is delicious, I highly recommend the Mexican restaurant at the hotel. I liked that the food at the buffet is served by staff so the guests are not all touching the same serving tools. The buffet area is always kept clean and the food is really good there as well.
Some tips:
Before doing a water activity, pool or beach go to the towel stand behind the pool bar and get your towels for the day.
If you need a taxi somewhere simply go to the staff at the main lobby and they will call a cab for you. Also there is a chart posted at the entrance that shows how much it costs to take a taxi to the most common destinations.
The night time shows start at 9:30pm I suggest arriving a few minutes before to grab some seats.
The hotel offers lots of free a activities such as paddle boarding, kayaking, riding a catamaran, etc. You need to book these activities the day off as availability is decided according to the winds and ocean quality that day. Arrive at the reservation kiosk at 9am to reserve one of those activities for the day. The kiosk is on the beach behind the camataran boats.
There is a money exchange office, car rental office and excursion booking spot all in the lobby. My husband and I booked the snorkeling tour to Conzumel and had a wonderful time there.”
— Laura Hoyos
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