“Bom dia! Eu tive um problema relacionado a uma entrega neste hotel. Fiz uma compra para ser entregue no dia 2 de outubro até as 10:30 da manhã. A empresa confirmou a entrega, mas o produto não foi entregue a minha amiga que estava hospedada no hotel. Aguardo ação no caso. Eu paguei frete noturno para que a entrega pudesse ser feita na data e ela não conseguiureceber o produto. Onde esta esse produto??? Aguardo”

“Overall I wouldn't say that staying here was an unpleasant experience (3 nights), but it wasn't a good experience, either.The location of the hotel is phenomenal, but with so many other hotels along Michigan St I'd look elsewhere.The main things were cleaning and smoking in the rooms (not cigarettes).I have no qualms with recreational use of marijuana, especially in areas where it's legal, but hotels shouldn't allow it in their rooms.Every time we walked down the hallways to/from our room the smell from more than 1 room was overpowering and it was also on multiple floors (another couple we were with stayed on a different floor).Frankly I believe this should be akin to smoking cigarettes and result in an additional charge by the hotel.Again, no personal qualms with the morality of recreational use, especially when it's legal, but the overpowering smell is extremely off putting and not conducive to a pleasant experience.The other main issue was the cleanliness.There was obviously a cleaning staff as their was a cart 2-3 rooms down the entire time we were here (though I never personally saw a member of the cleaning staff).But overall the hotel just felt like it wasn't being tended to like it should.There was wine glass on the floor in the hallway the entire time we were there (3 nights) and I know it was the same glass because its location never changed.There were also small bits of debris here and there - again just overall didn't feel like cleanliness was one of their top priorities.TL;DR Recap - Price and location...great.Cleanliness...lacking.Overwhelming marijuana smell...off putting.3/5 stars, would not recommend unless you're just looking for the cheapest option close to the Magnificent Mile.”