“This hotel has the most amazing & friendly staff I have encountered at any hotel I’ve stayed at. However, this hotel feels dirty. Especially the rooms. Our room felt moist (even the furniture felt wet) and the carpet was sticky. Of course I had my 2 year old with me who was all over the floors and they were filthy. The shower head looked like it was ready to fall off and the water pressure in the hotel was very poor. I believe a deep cleaning of the rooms and some necessary upgrades would go a really long way. Oh, and I forgot to add- what the heck is wrong with the elevator?! Every time it goes past the 3rd floor it felt like it was going to drop with everyone inside. It was honestly my mistake not reading the reviews because it was a Hilton hotel, but NEVER again. This place truly has the potential to be nice, but needs many upgrades, sound proofing, and some deep cleaning.”

“My family and I stayed here last weekend. Our first room was a huge disappointment. Mildew in the air and the bedding had a “wet” feel to it. My wife went to the front desk and let them know what was going on. Since we didn’t arrive until late in the evening there was nothing they could do for us. The person at the desk took really good notes so that the person replacing him in the morning would know exactly what was going on. The next morning came and they had us ready to move rooms once it was cleaned which was around 11am. The staff earned these 4 stars because they really took care of us. @Hilton you have a great team at this hotel. An update/remodel is needed to help these folks out. For the rest of our weekend I saw people really putting in work to make other guests comfortable. I still can’t get the image of one of your staff on her knees scrubbing a small spot on the floor of a room. Like others have said in reviews the staff at this hotel is awesome. They just need help with the building/furniture being in better shape.”