Nobu Hotel Palo Alto
180 Hamilton Ave, Palo Alto, In Palo Alto (University South), Palo Alto, CA 94301, United States
Rating
4.6
Certificate of Excellence
2020
Price Level
$$$$
房间
77
Pets
No
06
Jul
Nobu Hotel Palo Alto, Palo Alto
Price & Availability
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Overall
Wonderful
4.6
267 reviews
5
443
4
74
3
18
2
5
1
0
Customers Review
Value 4.3
Location 4.9
Cleanliness 4.8
Comfort 4.6
Neighborhood 4.8
Amenities 3.8
Condition 4.7
Recomendation 84.7%
“Informed the hotel I would be arriving late(1030 pm but actually closer to 11:30pm due to flight delay). Arrived at the hotel to find the first floor dark with no obvious way to get in and spent time searching for a call buzzer with none apparent. Finally a manager from restaurant saw me as he was driving away in his car, stopped and let me in. For the pleasure of being locked out, I was charged $1229 for the evening for a standard room that normally costs half that. Other instances of poor communication and service during the following days of my stay ensured that I will not return to this hotel.”
— Michael Holtel
“Service could get better. I have to ask every time for refills of coffee or water.
The carpet in the room is too old. No business room or other amenities like sauna or hot tube or pool. More like boutique hotel.
Quality of other stuff is good. I like the restrooms here. They have the lux toiletries”
— Ali Alkhudairi
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