“Don't be fooled by the Hyatt brand. Rooms are very small. And not well made. I have a pillar in the middle of the room. Shower did not have a curtain or glass partition so after each shower I have to spend time mopping the floor. House keeping did not show up all day then I was told at 5 when I wanted to rest before going out that they stop at 5:30. Staff was very unhelpful and non cooperative. Hyatt head office should be concerned about their brand representation in Armenia.”

“Situated in the center of Yerevan right next to republic square, as a tourist, one experiences the true beauty of a European city. Unfortunately, this is where the positives end. A beautiful hotel from the outside. We went to this hotel when it was still branded as a Hyatt and it certainly is not. Using the word Hyatt Place gives a false perception of its standard. It is more like an Ibis hotel. The rooms are average size(like many others in Europe). The bathroom doors don't close and being made of frosted glass, are very dangerous around children. The breakfast buffet was a true let down. Barely any options other than cereal, fruit and cheeses. The omelette station isn't on demand. The breads were very low quality. Room service is fine. The service was good but once again, the food was very average. The pizza was too salty and realistically inedible. A hotel which has garnered such high ratings and having the Hyatt name was a true surprise to our family. I suspect the Holiday Inn nearby is better. Tip : Skip breakfast.”