Experience Luxury and Convenience at Movenpick Hotel Jumeirah Village Triangle in Dubai

Rhonzee Leyva

Oct 04, 2022

5

O lugar e as pessoas são incríveis! Obrigado a Sra. Aileen e Ying que são muito solícitos, charmosos ao lidar com os hóspedes. E outro mencionado para o Sr. Ali que me ajudou a preparar um bolo especial de cortesia comemorando nosso aniversário. Vocês são os melhores!

Rhonzee Leyva

Oct 04, 2022

5

¡El lugar y la gente son increíbles! Gracias a la Sra. Aileen y Ying que son muy complacientes, encantadoras en el trato con los invitados. Y otra mención para el Sr. Ali, quien me ayudó a preparar un pastel especial de cortesía para celebrar nuestro aniversario. Ustedes son los mejores!

Rhonzee Leyva

Oct 01, 2022

5

The place and people are so awesome! Thanks to Ms. Aileen and Ying who are very accommodating, charming when dealing with theguests. And another mentioned for Mr. Ali who help me to prepare a special complimentary cake celebrating our anniversary. You guys are the best!

Dzhyldyz Kokoeva

Sep 27, 2022

1

Tive um atendimento muito ruim. Salão de senhoras não está funcionando corretamente. O tratamento de spa é muito ruim e as meninas não têm idéia de massagem terapêutica. Acho que eles apenas contrataram garotas aleatórias sem a devida certificação. São sorte da experiência e sorte do conhecimento. O que foi realmente o lado mais feio do serviço é que a Gerência do Spa também não se importa com o feedback dos hóspedes. Eu estava errado quando acreditei que uma vez que eu reclame com o gerente, ela resolverá o problema ou pelo menos mostrará algum INTERESSE. Mas ela nem tentou me ouvir nem me ajudar. ela apenas respondeu de maneira rude que posso deixar meu feedback. então eu fiz.

Dzhyldyz Kokoeva

Sep 27, 2022

1

Tuve un muy mal servicio. El salón de damas no funciona correctamente. El tratamiento de spa es muy POBRE y las chicas no tienen idea de la terapia de masaje. Supongo que solo contrataron chicas al azar sin la certificación adecuada. Son suerte de experiencia y suerte de conocimiento. Lo que realmente fue el lado más feo del servicio es que la gerencia del spa tampoco se preocupa por los comentarios de los huéspedes. Me equivoqué cuando creí que una vez que me queje con el gerente, ella resolverá el problema o al menos mostrará algún INTERÉS. Pero ella ni siquiera intentó escucharme ni ayudarme. ella simplemente respondió de manera grosera que puedo dejar mis comentarios. Así que lo hice.

Dzhyldyz Kokoeva

Sep 24, 2022

1

I had a very bad service. Ladies salon is not working properly. Spa treatment is very POOR and girls does not have any clue in massage therapy. I guess they just hired random girls without proper certification. They are luck of experience and luck of knowledge. What was really the most ugly side of service is that Spa Management also does not care about the feedback of guests. I was wrong when I had belief that once I complain to the manager she will solve the issue or at least show some INTEREST. But she not even tried to listen nor assist me. she just replied with rude manner that I can leave my feedback. so I did.

Pavel Druzhkin

Sep 04, 2022

5

Restaurante Market, no hotel Movenpick - um lugar maravilhoso! 👍 Dois chefs são responsáveis pela cozinha ao mesmo tempo, e o Sr. Ali Jamar é o diretor! Pessoa muito receptiva, simpática e hospitaleira! ✊ Deliciosos cafés da manhã e jantares com diferentes cozinhas do mundo, em formato buffet!🤤🤤🤤 Você pode comer no salão - é aconchegante, bonito e sempre fresco, com ar condicionado ou na varanda (de final de setembro a maio))👌

Pavel Druzhkin

Sep 04, 2022

5

Restaurant Market, en el hotel Movenpick - ¡un lugar maravilloso! 👍 ¡Dos chefs son responsables de la cocina a la vez, y el Sr. Ali Jamar es el director! ¡Persona muy receptiva, amable y hospitalaria! ✊ Deliciosos desayunos y cenas con diferentes cocinas del mundo, ¡en formato buffet!🤤🤤🤤 Puedes comer en el salón: es acogedor, hermoso y siempre fresco, con aire acondicionado o en la terraza (desde finales de septiembre hasta mayo))👌

Mohammed Qahtani

Aug 20, 2022

5

Reservé 3 suites por 11 noches desde principios de agosto de 2022 para unas vacaciones familiares. La experiencia fue realmente increíble y más allá de las expectativas. El nivel de limpieza e higiene estuvo de acuerdo con las expectativas. Las habitaciones son muy espaciosas y están bien diseñadas. Los servicios y el proceso de registro de entrada y salida de la recepción fueron fáciles y fluidos. El desayuno fue mi parte favorita del día debido a la variedad y frescura de la comida. Un agradecimiento especial al Sr. Omar Kharab y al personal de recepción Marwan y Alisha. Definitivamente este hotel será mi destino favorito cada vez que visite Dubai.Mohamed Qahtani

Mohammed Qahtani

Aug 20, 2022

5

Reservei 3 suítes por 11 noites desde o início de agosto de 2022 para férias em família. A experiência foi realmente incrível e além das expectativas. O nível de limpeza e higiene estava de acordo com as expectativas.Os quartos são muito ilusórios e bem projetados. Os serviços e processo de check-in/out de recepção foram fáceis e suaves..O café da manhã foi a minha parte favorita do dia devido à variedade e frescura da comida. Agradecimentos especiais ao Sr. Omar Kharab e ao pessoal da recepção Marwan e Alisha. Definitivamente este hotel será meu destino favorito sempre que visitar Dubai.Mohammed Qahtani

kasun silva

Aug 19, 2022

5

I had a wonderful experience at the Movenpick Cafe. Every staff member I encountered, I should give my special thanks to staff Madu for her great professional service to her customers. She were delightful and eager to help with her pleasant smile ! Thank you very much! Will recommend to my colleagues!

Mohammed Qahtani

Aug 14, 2022

5

I booked 3 suites for 11 nights from the beginning of August 2022 for a family vacation.The experience was really amazing and beyond expectations.The level of cleanliness and hygiene was according to expectations.Rooms are very specious and well designed. The services and reception check in/outprocess were easy and smooth..Breakfast was my favourite part of the day due to variety and freshness of the food.Special thanks to Mr.Omar Kharab and the reception staff Marwan and Alisha. Definitely this hotel will be my favourite destination whenever I visit Dubai.Mohammed Qahtani

Abood zahedah

Aug 06, 2022

2

سكنا في الفندق ب تاريخ 4 شهر 8..• أول مشكلة واجهتها كانت عدم توفر ڤاليه للسيارة وهل شيء غريب على فنادق ال خمس نجوم. • ثاني مشكلة كانت في عملية ال تشيك إن .. كانت بطيئه بشكل غريب وانتظرنا خلف شخصين .. مع انو متواجد ثلاث موظفين ومدير !! ولم تكن الموظفة "تيا" ب تركيزها أو متعاونة. • ثالث مشكلة بعد استلام الغرفة كانت ريحة ممر الغرف والغرفة كانت مخنوقة ومو مشغلين التكييف ولها رائحة !!• الغرف إطلالتها جدا جميلة والغرفة واسعة. • الحمام جدا كبير والديزاين جدا مميز ورومانسي. • طبعاً يتوفر حوض استحمام جدا جميل.• رابع مشكلة ومن أسوء المشاكل .. الماي الحار أصفر !!! اتوقع التنك مصدي أو شي .. وهل شيء حرمنا من الاستمتاع ب حوض الاستحمام !!!!! • خامس مشكلة التكييف جدا سيء وصوت التكييف جدا جدا عالي ومزعج وقت النوم !!! • سادس مشكلة ومن أسوء المشاكل .. الفطور .. كان جدا جدا صغير وغير متنوع يعني تقول فطور فندق ثلاث نجوم .. ف ابدا ابدا لا انصح بالفطور للاسف !!

Saleem El Deek

Aug 06, 2022

2

Má experiência. Ao reservar no Movenpick, um hotel 5 estrelas, você espera uma experiência específica de alto valor. Eu estava o tempo todo me sentindo como se fosse um hotel que abriu literalmente ontem e ninguém sabe o que fazer e como fazer. Processo de check-in muito lento, esperei 30 minutos para que alguém estivesse livre para me fazer o check-in, e já passava das 18h e eles me disseram que meu quarto não está pronto! !O quarto era bom e confortável, no entanto, não havia lixeira, mesmo eu pedi uma, mas nunca consegui, sem portas de carregamento USB, apenas 70 canais na tv, sem ferro, travesseiros são ruins e o banheiro estava vazando. No check-out também tive que esperar, havia apenas 1 recepcionista disponível para todos os hóspedes dentro e fora!Durante a segunda noite todos os convidados acordaram às 4 da manhã assustados com o som de um alarme de incêndio, só para saber mais tarde que era apenas alarme falso!!! E não se preocupe em ligar para a recepção ou informações do seu quarto, você pode esperar 10 minutos antes que alguém atenda o telefone.O café da manhã não é ruim, mas ruim com opções limitadas, há apenas 1 tipo de queijo por exemplo, então há uma escolha muito limitada de itens.Aconselho uma mudança imediata na gestão, pois durante o check-in e check-out testemunhei 4 clientes insatisfeitos discutindo com a recepção, então não sou só eu.

Saleem El Deek

Aug 06, 2022

2

Mala experiencia. Cuando reservas en Movenpick, un hotel de 5 estrellas, esperas una experiencia específica de alto valor. Todo el tiempo me sentí como si fuera un hotel que abrió literalmente ayer y nadie sabe qué hacer y cómo hacerlo. El proceso de registro es demasiado lento, esperé 30 minutos para que alguien estuviera libre para registrarme, ¡y ya eran más de las 6 p.m. y me dijeron que mi habitación no está lista!La habitación era buena y cómoda, sin embargo, no había papelera, incluso yo pedí una pero nunca la obtuve, no había puertos de carga USB, solo 70 canales en la televisión, no había plancha, las almohadas eran malas y el inodoro goteaba. A la salida también tuve que esperar, ¡solo había 1 recepcionista disponible para todos los invitados que entraban y salían!Durante la segunda noche, todos los invitados se despertaron a las 4 am asustados por el sonido de una alarma contra incendios, ¡solo para saber más tarde que solo era una falsa alarma! Y no se moleste en llamar a recepción o información desde su habitación, puede esperar 10 minutos antes de que alguien conteste el teléfono.El desayuno no es malo, pero pobre con opciones limitadas, solo hay 1 tipo de queso, por ejemplo, por lo que hay una variedad muy limitada de artículos.Aconsejo un cambio inmediato en la administración, ya que al registrarme y salir vi a 4 clientes descontentos discutiendo con la recepción, por lo que no soy solo yo.

Abood zahedah

Aug 06, 2022

2

سكنا في الفندق ب تاريخ 4 شهر 8..• أول مشكلة واجهتها كانت عدم توفر ڤاليه للسيارة وهل شيء غريب على فنادق ال خمس نجوم. • ثاني مشكلة كانت في عملية ال تشيك إن .. كانت بطيئه بشكل غريب وانتظرنا خلف شخصين .. مع انو متواجد ثلاث موظفين ومدير !! ولم تكن الموظفة "تيا" ب تركيزها أو متعاونة. • ثالث مشكلة بعد استلام الغرفة كانت ريحة ممر الغرف والغرفة كانت مخنوقة ومو مشغلين التكييف ولها رائحة !!• الغرف إطلالتها جدا جميلة والغرفة واسعة. • الحمام جدا كبير والديزاين جدا مميز ورومانسي. • طبعاً يتوفر حوض استحمام جدا جميل.• رابع مشكلة ومن أسوء المشاكل .. الماي الحار أصفر !!! اتوقع التنك مصدي أو شي .. وهل شيء حرمنا من الاستمتاع ب حوض الاستحمام !!!!! • خامس مشكلة التكييف جدا سيء وصوت التكييف جدا جدا عالي ومزعج وقت النوم !!! • سادس مشكلة ومن أسوء المشاكل .. الفطور .. كان جدا جدا صغير وغير متنوع يعني تقول فطور فندق ثلاث نجوم .. ف ابدا ابدا لا انصح بالفطور للاسف !!

Saleem El Deek

Aug 06, 2022

2

Bad experience. When you reserve in Movenpick, a 5 stars hotel, you expect a specific high value experience. I was all the time feeling as if it's a hotel that opened literally yesterday and no one is aware of what to do and how to do it. Check in process too slow, I waited 30 minutes for someone to be free to check me in, and it was past 6 PM already and they told me that my room is not ready!!The room was good and comfy, however there was no trash bin even I asked for one but never got it, no USB charging ports, only 70 channels on tv, no iron, pillows are bad, and the toilet was leaking. On check out also I had to wait, there was only 1 receptionist available for all the guests in and out!During the second night all the guests woke up at 4 am frightened on the sound of a fire alarm, only to know later that it was only false alarm!!! And don't bother to call reception or information from your room, you might wait 10 minutes before someone picks up the phone.The breakfast is not bad, but poor with limited choices, there is only 1 kind of cheese for example, so there is a very limited choice of items.I do advise an immediate change in management, as while checking in and out I witnessed 4 unhappy customers arguing with the reception, so it's not just me.

Samar Eid

Jul 20, 2022

2

Houve muita demora no checkin, quase uma hora esperando na fila. Depois de chegar ao quarto, tivemos que ligar 3 vezes para perguntar sobre nossa bagagem e, no final, tivemos que pegá-las no concierge. Piscina foi a maior decepção! Esperávamos que estivesse lotado, mas não esperávamos que as pessoas estivessem na piscina com suas roupas completas. Não entramos na piscina porque estava uma bagunça total, nada como um hotel 5 estrelas.Quarto era limpo e agradável, com vista incrível, mas havia vazamento no banheiro. A comida é saborosa e o ambiente do restaurante é calmo e agradável

Jefris 1

Jul 20, 2022

5

Em primeiro lugar, gostaria de agradecer sinceramente à Sra. Ying na recepção por ser calorosa, gentil e muito acolhedora em minha estadia. Além disso, gostaria de agradecer ao pessoal da recepção Noreen, Hussein e Lyssa, que foram muito hospitaleiros e calorosos em suas boas-vindas. Por último, mas certamente não menos importante, o restaurante Thyme era extremamente agradável e tinha uma vibração muito agradável. Eu certamente voltarei com minha noiva, mas desta vez de férias.Com os melhores cumprimentos da Grécia

Jefris 1

Jul 20, 2022

5

En primer lugar, me gustaría agradecer sinceramente a la Sra. Ying en la recepción por ser cálida, amable y muy complaciente con mi estadía. Además, quisiera agradecer al personal de la recepción, Noreen, Hussein y Lyssa, que fueron muy hospitalarios y cálidos en su bienvenida. Por último, pero no menos importante, el restaurante Thyme era extremadamente agradable y tenía un ambiente muy agradable. Sin duda volveré con mi prometida, pero esta vez de vacaciones.Saludos cordiales desde Grecia

Samar Eid

Jul 20, 2022

2

Hubo mucha demora en el checkin, casi una hora esperando en la cola. Después de llegar a la habitación tuvimos que llamar 3 veces para preguntar por nuestro equipaje y al final tuvimos que ir a buscarlo nosotros mismos al conserje. La piscina fue la mayor decepción! Esperábamos que estuviera abarrotado, pero no esperábamos que la gente estuviera en la piscina con la ropa puesta. No nos metimos en la piscina porque era un desastre total, nada como un hotel de 5 estrellas.La habitación estaba limpia y era agradable, con una vista increíble, pero había una fuga en el inodoro. La comida es deliciosa y el ambiente del restaurante es en general tranquilo y agradable.

Mahesh Khubchand

Jul 20, 2022

5

Been here today 9th of July 2022 for eid holiday, Excellent property with excellent service right from the check in. The Chinese lady Ying on the check in counter was extremely kind and helpful to get us our rooms in no time even due to heavy rush. The property is having extremely high quality pool for kids which we often get to see in water parks. The rooms and the services to the rooms is 7 star. I would recemond everyone for the hotel to visit and take advantage of the exceptional service that they provide. Waiting for morning breakfast and hope to have some mix variety of breakfast from Indian to Arabic to intercontinental breakfast...

Samar Eid

Jul 10, 2022

2

There was a lot of delay in checkin, almost an hour waiting in the queue. After arriving to the room we had to call 3 times to ask about our luggage and at the end we had to get them ourselves from the concierge. Pool was the biggest disappointment! We expected it to be crowded but didn't expect that people will be in the pool with their full clothes on. We didn't get in the pool because it was a total mess, nothing like a 5 stars hotel. Room was clean and nice with amazing view but there was leakage in the toilet. Food is tasty and the restaurant ambience is overall calm and nice

jefris 1

Jun 26, 2022

5

First and foremost I would like to sincerely thank Ms. Ying at reception desk for being warm, kind and very accommodating in my stay. Furthermore, I would to thank the front office staff Noreen, Hussein and Lyssa which there were very hospitable and warm in their welcome. Last but certainly not least, Thyme restaurant was extremely nice and had a very pleasant vibe into it. I will certainly be coming back with my fiancée but holidays this time. Warmest regards From Greece

Fahad Bahawares

Jun 20, 2022

5

Minha estadia foi incrível e maravilhosa, Quartos tão limpos e mantidos pela manutenção da casa, Tamanho do quarto muito bom e grande, éramos 3 famílias, todos nós gostamos muito, especialmente nossos filhos que eles gostavam com piscina infantil, O hotel é 100% adequado para famílias, No lobby há café movenpick eles têm muitas opções de café e chá Nosso café da manhã era bom e variedade e mesas suficientes que eles têm. . a localização é tão tranquila sem trânsito Fica a 15 minutos da marina de Dubai Eu tenho um bom serviço n acordo n experiência com o gerente da recepção mr ranjan Ele estava sob muita pressão por causa do fim de semana eles têm muitas rajadas durante o fim de semana, mas ele me deu seu tempo e ele conseguiu para mim 8 quartos tão fácil e rápido muito obrigado senhor ranjan espero que todos lidem com ele… No final, obrigado a todos os heróis e estrelas que fazem minha família ficar feliz, agradável e memorável, desde o serviço de limpeza akhilesh e saikumar, e do movenpick cafe pampha, e na cabeça deles o gerente de sucesso, sr. Atenciosamente

Joseph Ongkeko Delos Reyes

Jun 20, 2022

4

The rooms are spacious and gorgeous. The staff especially the housekeeping and front desk people are nice. Breakfast is delicious and has plenty of options to choose from. However, it looks like they are short of staff for maintenance. The TV we had was not working. No IT staff was available at night. The bidet was leaking as well.

Fahad Bahawares

Jun 20, 2022

5

My stay was amazing and wonderful, Rooms so cleaned nice maintained by house keeping , Room size very nice and big, we was 3 families all of us enjoyed a lot specially our kids they enjoyed with kids pool, The hotel is 100% suitablefor families, In lobby there movenpick cafe they has lots of coffee and tea options Our breakfast was good and enough variety and tables they has.. location is so quiet no traffic It’s 15 minutes from Dubai marina I got nice service n deal n experience with front desk’s manager mr ranjan He was in a lot of pressure because of weekend they has lot of gusts during weekend , but He gave me his time , and he got for me 8 rooms so easy and fast thanks a lot mr ranjan hope everyone deal with him… In the end thanks for all heroes and stars who make my family stay happy and enjoyable and memorable from housekeeping akhilesh and saikumar,, and from movenpick cafe pampha, And on their head the successful manager mr FADI. Saludos

Joseph Ongkeko Delos Reyes

Jun 20, 2022

4

Las habitaciones son espaciosas y preciosas. El personal, especialmente el personal de limpieza y de recepción, es agradable. El desayuno es delicioso y tiene muchas opciones para elegir. Sin embargo, parece que les falta personal para el mantenimiento. La tele que teníamos no funcionaba. No había personal de TI disponible por la noche. El bidé también goteaba.

Fahad Bahawares

Jun 20, 2022

5

My stay was amazing and wonderful, Rooms so cleaned nice maintained by house keeping , Room size very nice and big, we was 3 families all of us enjoyed a lot specially our kids they enjoyed with kids pool, The hotel is 100% suitablefor families, In lobby there movenpick cafe they has lots of coffee and tea options Our breakfast was good and enough variety and tables they has.. location is so quiet no traffic It’s 15 minutes from Dubai marina I got nice service n deal n experience with front desk’s manager mr ranjan He was in a lot of pressure because of weekend they has lot of gusts during weekend , but He gave me his time , and he got for me 8 rooms so easy and fast thanks a lot mr ranjan hope everyone deal with him… In the end thanks for all heroes and stars who make my family stay happy and enjoyable and memorable from housekeeping akhilesh and saikumar,, and from movenpick cafe pampha, And on their head the successful manager mr FADI. Best regards

Joseph Ongkeko Delos Reyes

Jun 16, 2022

4

The rooms are spacious and gorgeous. The staff especially the housekeeping and front desk people are nice. Breakfast is delicious and has plenty of options to choose from. However, it looks like they are short of staff for maintenance. The TV we had was not working. No IT staff was available at night. The bidet was leaking as well.

Muhsen Albuali

May 20, 2022

4

Era um lugar muito grande. Muito limpo, que é a coisa mais importante em qualquer grande hotel. A variedade de comida no café da manhã era tão boa e saborosa.As duas únicas coisas que não gostei: 1- Localização do hotel, bastante difícil de entrar ou sair. 2- AC não estava frio o suficiente para mim. Minha esposa estava bem com isso, então não tenho certeza. Acho que gostaria que fosse mais frio.Ao verificar o Sr. Ahmad foi bom o suficiente para nos dar mais tempo organizando nossas coisas antes de sair do quarto.

Muhsen Albuali

May 20, 2022

4

Fue un gran lugar. Muy limpio, que es lo más importante en cualquier gran hotel. La variedad de comida en el desayuno era muy buena y sabrosa.Las únicas dos cosas que no me gustaron: 1- Ubicación del hotel, bastante difícil entrar o salir. 2- AC no era lo suficientemente frío para mí. A mi esposa le pareció bien, así que no estoy seguro. Creo que me gustaría que fuera más frío.Mientras revisaba al Sr. Ahmad, fue lo suficientemente amable como para darnos más tiempo para organizar nuestras cosas antes de salir de la habitación.

Muhsen Albuali

May 08, 2022

4

It was very great place. Very clean which is the most important thing in any great hotel. The variety of food on breakfast was soo good and tasty. The only two things I did not like: 1- Hotel location, quite hard to enter or leave. 2- AC was not cold enough for me. My wife was fine with it so I'm not sure. I think I might like it to be more cold. While checking out Mr. Ahmad was nice enough to give us more time arranging our stuff before leaving the room.

bujjin2018

Amazing place to dine in

5

One of my best Caesar salad I had the staff is very polite and professional good knowledge.i would like to thank you RENUKA, Maya, ayukhan are the awesome . dessert apple tartin and the Chef sends...

jackiefarrrose

Christmas at movenpick JBR

5

Stayed in Dubai JBR before. Movenpick is not as expensive as most other hotels but we got good value in the high season. The welcome at reception was great room was ready early. Thanks to Alfred the...

Kazakh_Guy

Helpful staff

5

I would like to thank Chariza, Jishnu, Ranjit, and Sarmila for being so helpful! Guys are amazing! I have some wishes for the future - would be great to have a separate room for yoga and meditation...

Movenpick Hotel Jumeirah Village Triangle, Dubai

Movenpick Hotel Jumeirah Village Triangle

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Movenpick Hotel Jumeirah Village Triangle, Dubai

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