Experience Luxury and Adventure at Hilton Niagara Falls/ Fallsview Hotel & Suites

B S

Oct 19, 2022

5

Was super happy with our time here. Enjoyed only 1 night stay but everything was a breeze, parking was easy and the tunnels are amazing with the chilly weather. Great place to stay, clean room with a jacuzzi & great price! Got the room with the “city view” and it was gorgeous! View of the falls and the casino lights! Coming here again for sure.. not one complaint. (The reviews almost had me booking another hotel but I’m so glad we stayed here- so take these reviews with a grain of salt, when you go to Niagara expect to spend money)

Ann Hartloff

Sep 27, 2022

2

My husband had surprised me with a weekend away…in a romantic suite overlooking the falls. Wry nice view of the fireworks each night. The room needs to be cleaned. Vent in the bathroom was blocked with dust. The tiles around the shower were cracked so after a shower we needed to soak up the water with all towels (which we figured) would be replaced when they cleaned the room while we were gone. Nope all wet towels still on the floor. Housekeeping was good to come up with clean ones late when we called. And we were advised housekeeping only cleans every third day. We were then woken up at 3:30 am with a loud banging noise. After waking up and realizing it is coming from somewhere in the room we called maintenance. (They were quick to come up). It was discovered that the air conditioner was broken and we would need to be moved to another room. We were given a basic room. When we checked out we were charged the same price for all nights for both rooms and no discount for any inconvenience we had encountered. Hotel needs work on cleaning inside and out. But the staff were good.

Scott LaCroix

Aug 29, 2022

5

Absolutely loved it here. We picked the hotel on a whim, and drove up. Got an excellent room with views of both falls, with almost no wait. The staff was helpful and friendly, very quick. The room was spotless and exactly as described, king bed, hot tub, and the view... The view was incredible! We ordered room service minutes before the kitchen closed, with no complaints and cheerful voices. Delivery was quick and friendly and the food was great. Breakfast the next morning at the hotel restaurant was wonderful, again the view was stunning. It's not cheap, I'm sure we could have gotten better prices if we had looked around, but I doubt we could have gotten a better experience.

B TS316

Aug 08, 2022

4

Stayed with the family and enjoyed the hotel. A room was made ready for us a bit ahead of the 3pm check-in time which was nice, although it was not the room we preselected and we were positioned directly next to the elevators. Location is excellent. So much to see and do within walking distance. If you have a falls-facing room, you'll be able to watch the nightly fireworks show as well. Check in and out we're very easy. The room was clean, but becoming a little dated (obvious repairs to the tub, some wallpaper peeling, fridge that was cool at best, etc). We also had a "ghost" dresser, where two drawers self-opened continuously. Parking was good but expensive. If you are open to off-site options, you will find options close by at much, much better rates. The room rate was also a bit pricey, but overall felt it was good value considering the location and the quality of the hotel itself. Would definitely recommend and consider staying again.

Nate

Jun 23, 2022

5

The service was first class, the rooms were clean and tidy, the location was walking distance to everything, and the view was amazing. We had the perfect room to watch the fireworks. The casino was accessible without having to walk outside too and the restaurants inside the hotel are worth 5 stars. I actually want to mention the driver for the shuttle bus to the parking lots. We had lost a bag that day, and he kept it safe until we came back for it which was around 6 hours later.

marymant

Great stay

5

Stayed on the 29th floor with a Fallsview room and it was well worth it. The room was equipped with 2 queen beds, a shower and jacuzzi. Service was very good, felt welcomed right from check in. Ate...

The D

Always A Good Time At Hilton!

4

Went for a 60th birthday and , of course, stayed at the Hilton, great location and hotel! Will be back! (Probably our 10 time there)! Rooms are always clean and we went for the Fallsview room. Love...

mamasimmons

Good and bad. Would stay again

3

Just returned from a weekend here. Was in room 1415. For me the room layout was cool as it was separated into a bedroom and a sitting room type room. That being said, there is a very loud sound in...

Jack F

A GREAT VIEW in a tired hotel with a very unfriendly "owner."

3

I usually give hotels that I stay in great reviews, regardless of them not meeting my expectations. I just feel that perhaps I am more demanding than the average customer. I had a great experience...

nicoleloube

Amazing hotel

5

Clean and beautiful hotel! I just loved our stay. Very cozy room. The bed was sooo cozy we didnât want to get up in the morning. All staff was very friendly and kind. I will be back 100%. Best...

jamesmT397OC

MS Patient receives compassionate treatment by Hilton

5

For the American Thanksgiving (25, 26, 27) A local 52-year-old progressive MS sufferer needed a room during a handicap bathroom remodeling project in his (parents) house where he lives. Hilton...

GrandTour559652

Good view, thatâs about it

3

Fair price for the room and good view. Offsite parking $35+$9 in taxes and needed a shuttle to get there. Lot across the street $10 bucks. Breakfast with coffee $25 + tax for eggs, deep fried frozen...

webbdavi

Rundown, Dirty so Called âSuitesâ Housekeeping Needs Work

2

This hotel used to be fantastic, my #1 choice in the Falls. Now Iâm scared to go back because I donât know to expect when I open the door to my room. Dirty, rundown, overused, under-kept rooms...

OCCFamily

business night get away - Christmas Night out

5

friendly staff. fast check in. great service. Nice amenities on site; restaurant, pool. Clean rooms. Only issue is $55 for parking. can park across the street at casino for $30 and there is a...

Hilton Niagara Falls/ Fallsview Hotel & Suites, Niagara Falls

Hilton Niagara Falls/ Fallsview Hotel & Suites

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