Phone Number 18004447171
Renaissance Boston Waterfront Hotel
606 Congress Street, Near Boston Convention and Exhibition Center, Boston, MA 02210, United States
Rating
4.4
GreenLeader
2024
Price Level
$$$
Rooms
471
Pets
No
16
May

Renaissance Boston Waterfront Hotel, Boston

Renaissance Boston Waterfront Hotel

Renaissance Boston Waterfront Hotel invites you to enjoy well-appointed accommodations, modern amenities and a scenic waterfront location in the Seaport District. When hunger strikes, visit Capiz Lounge, a bar and lounge serving craft cocktails and light bites. Recharge with a swim in our indoor pool or maintain your workout in our 24-hour fitness center. After an eventful day exploring the Seaport District, relax in hotel rooms and suites that feature marble bathrooms, plush pillowtop mattresses and sweeping views of the harbor. Our hotel on Boston Harbor provides easy access to Logan Airport and the Boston Convention and Exhibition Center, plus we're close to other attractions along Boston's historic harbor via water taxi transport. With more than 20,000 square feet of event space, our hotel is an inspired destination for conferences, galas and social events. Come chart your own course at Renaissance Boston Waterfront Hotel.

Renaissance Boston Waterfront Hotel

Price & Availability

Overall

Excellent
4.4
1000 reviews
5
710
4
690
3
200
2
69
1
36

Customers Review

Value 4.7
Location 4.8
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.6
Amenities 4.3
Condition 4.6
Recomendation 90.3%
“Todo ha estado excelente”
— Jovani Mora
“Despite the negative reviews, we thought to give this hotel a try. After spending 2 nights and 1000$ CAD, it lived up to it’s negative reviews.First, wifi was an additional 20$/night which is totally unacceptable for a hotel that charges 500$ CAD a night.Second, we did not receive any housekeeping while we were out enjoying the city. When we came back around 4pm, the room looked exactly like we left it. We complained to management and they offered to send a housekeeper at 5 pm when it was too late - we were tired and getting ready to take a nap.Last, after complaining to management, we asked for complementary breakfast for the next day. They only offered us 1 complementary breakfast for a family of 3. Really? Was the extra 20$ worth leaving a customer unhappy?This was the management’s chance to redeem themselves by satisfying an unhappy customer. Instead, the manager called us a liar and told us to leave if we didn’t like it. Great job buddy, you really handled that one smoothly 👍I’m sure they’ll respond to this review with a generic answer that will give the perception of meaningful action being taken but nothing will be done in the end.Don’t take my word for it though, read the other negative reviews and you’ll see a common pattern repeat itself.”
— Farzad Towhidi

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