“Beyond terrible. Avoid at all cost. The management lacks professionalism and they absolutely dont give a **** about their reputation. We had an engagement party there, they over promised and under delivered. We agreed on several points that were mentioned in the contract and the vast majority of them were not done. Their buffet was below average when it comes to the taste and they underserved my guests to the point where they embarrassed me. When I reported to the management I felt like the management has absolutely no (education about (hospitality or customer service) and it kept me wondering how such a management with such a mentality and service run what supposingly considered a 4* hotel. If you have no any other options but this hotel do yourself a favor and dont pay the full amount in advance cause even after they admitted that they under deliveried they refused partly refund me for what I paid for and never received. Trust me thats not the type of people you wanna deal with to plan an event.”

“Hotel was clean , room looks clean , but what drive me crazy the was having a maintenance on the gym at 3:00 am drilling the walls to noisy i was sleeping it was close to my room i told the front office by phone no action was done , then i went down , and after that they stopped but after what ?!!!! It sounds was horrible i though that someone bas is happing and i have few videos for what was happing”