“Beyond terrible. Avoid at all cost. The management lacks professionalism and they absolutely dont give a **** about their reputation. We had an engagement party there, they over promised and under delivered. We agreed on several points that were mentioned in the contract and the vast majority of them were not done. Their buffet was below average when it comes to the taste and they underserved my guests to the point where they embarrassed me. When I reported to the management I felt like the management has absolutely no (education about (hospitality or customer service) and it kept me wondering how such a management with such a mentality and service run what supposingly considered a 4* hotel. If you have no any other options but this hotel do yourself a favor and dont pay the full amount in advance cause even after they admitted that they under deliveried they refused partly refund me for what I paid for and never received. Trust me thats not the type of people you wanna deal with to plan an event.”

“Our stay at the Harris palace hotel was not comfortable to say the least. There were many drawbacks and disappointments. 1. pool was the size of a paddling pool. Very small in size and shallow. Most days it had swimming lessons going on, and the little size it was, we were restricted to only remain in half the size of the pool which was even more frustrating. 2. Level 5 is the equivalent of a nightclub. It holds functions for occasions. There is no consideration for guests staying at the hotel. Music is blasting most nights and it is difficult to get sleep. 3. FOOD WAS A BIG DISAPPOINTMENT. If you are expecting decent, tasty food then AVOID this hotel at all costs. I have been to many hotels and even 3 star hotels served better food.”