JW Marriott El Convento Cusco
Esquina de la calle Ruinas, 432 y San Agustin, Near Plaza de Armas, Cusco, 8000, Peru
Rating
4.8
Travelers Choice
2021
Price Level
$$$$
Rooms
153
Pets
No
from $ 1,710.95
12
Dec
JW Marriott El Convento Cusco, Cusco
JW Marriott El Convento Cusco
The property that houses the establishment was the old 16th century Convent of San Agustin. Its constructions is still reminiscent of the pre-Inca, Inca, Colonial and Republican eras and through its careful restoration the remains of these periods give it a special character and offer a unique and experience for all guests. Located in the centre of Cusco, it is only a few metres from the main square and the main attractions of the city and is surrounded by the main Peruvian historical and archaeological sites. Guests who want to sample the richness of the authentic local food will be in the right place at the onsite restaurant, which combines modern facilities with historic Inca architecture. The bar features an ancient aura and offers an extensive list of wines, beers and liquors, while the lounge offers perfect harmony next to its fireplace.
Price & Availability
Select your room
Room, 1 King Bed, No View (Inca Wall) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Room, 2 Double Beds, No View ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Deluxe Room, 2 Double Beds ·
Bed & Breakfast · 2 Double Beds
Non Refundable
Deluxe Room, 1 King Bed (Inca) ·
Bed & Breakfast · 1 King Bed
Non Refundable
Deluxe Room 2 Double Beds Non-refundable ·
Bed & Breakfast
Non Refundable
Deluxe Room 1 King Bed (inca) Non-refundable ·
Bed & Breakfast
Non Refundable
Deluxe Room 1 King Bed (inca) ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Deluxe Room 2 Double Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Inca Wall Room, Guest Room, 1 King, No View ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Inca Wall Room, Guest Room, 2 Double, No View ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Deluxe Room, Guest Room, 1 King ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Deluxe Room, Guest Room, 2 Double ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Family Room, 2 Double Beds ·
Bed & Breakfast
Non Refundable
Family Room 2 Double Beds Non-refundable ·
Bed & Breakfast
Non Refundable
Family Room 2 Double Beds ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Family Room, Guest Room, 2 Double ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Room, 1 King Bed, Terrace, Courtyard View ·
Bed & Breakfast
Non Refundable
Room 1 King Bed Terrace Courtyard View Non-refundable ·
Bed & Breakfast
Non Refundable
Courtyard Terrace Room, Guest Room, 1 King, Courtyard View, Balcony ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Room 1 King Bed Terrace Courtyard View ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Luxury Suite, 1 King Bed ·
Bed & Breakfast
Non Refundable
Luxury Suite 1 King Bed Non-refundable ·
Bed & Breakfast
Non Refundable
Luxury Suite, Suite, 1 King ·
Room Only
Package Rate
Cancel free of charge before Tue, 3 Dec 2024
Luxury Suite 1 King Bed ·
Bed & Breakfast
Cancel free of charge before Thu, 5 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.8
995 reviews
5
3602
4
389
3
91
2
48
1
43
Customers Review
Value 4.6
Location 4.9
Cleanliness 4.9
Comfort 4.7
Neighborhood 4.9
Amenities 4.7
Condition 4.8
Recomendation 87.7%
“Minha estadia foi em duas etapas, na segunda fiquei em apartamento inferior, menor, banho menor, sem janela deslocado, pelo mesmo custo e na mesma reserva. As 10h da noite, ao reclamar, não propuseram solução e diante de minha insatisfação sugeriram que eu procurasse outro estabelecimento e restituição do valor já pago com meu agente de viagem.Compramos um pacote de viagem para Peru na agência Ibiza em Belo Horizonte, filiado à agência Abreu. Com Categoria Super Luxo em hotéis 5 estrelas, em Cusco ficamos hospedados inicialmente 3 noite no apartamento 422, seguimos viagem com retorno ao Marriot para mais duas noites. Para nossa surpresa, infelizmente colocaram-nos em um quarto inferior, no fundo, sem janelas com banheiro minúsculo. Após nossa reclamação, a atendente disse-nos que poderíamos ir embora e que solicitasse o reembolso na agência de viagem! Isso às 22:00! Para piorar nossa experiência, recebemos uma mensagem de um amigo que perguntou-nos se recebemos os presentes deixados por ele. Após 4 tentativas na recepção, apenas parte dos presentes foram entregues, obtivemos um pedido de desculpas e que perderam o presente!!! Isso é categoria 5 estrelas? Pergunto!! Marriot uma terrível experiência! Decepcionante! Inadmissível para manter na categoria por nós contratada e paga!!! Peço encarecidamente que sejamos minimamente ressarcidos pelo aborrecimento, pela perda e pelo constrangimento! Finalizamos nossa viagem com desgosto e mal atendidos pelo Marriot. Este não recomendo para ninguém! Aguardo pronunciamento do departamento deste hotel 5 estrelas. Cordialmente, Andréa Guerra”
— Andréa Cássia Guerra
“Ambiente muy acogedor, los platos son deliciosos pero bastante gourmet. Alojamiento cerca del centro de la ciudad.”
— Kurt Soncco
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