Experience Modern Comfort at Moxy Amsterdam Houthavens in Amsterdam

Moxy Amsterdam Houthavens

Danzigerkade 175, In Amsterdam (Westpoort), Amsterdam, 1013 AP, Netherlands

Rating

4.3

Price Level

Camere

120

Pets

Yes

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Moxy Amsterdam Houthavens, Amsterdam

Moxy Amsterdam Houthavens

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Camere

Done

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Overall

Excellent

4.3

200 reviews

141

Customers Review

Cleanliness 4.5

Comfort 4.3

Neighborhood 3.6

Amenities 4.2

Condition 4.5

Recomendation 87.5%

“Love the Moxy brand! Funky and fun member of the Marriott family. Good location for the surrounding Houthavens offices, but a little far from the city centre and the main action, especially on a rainy Amsterdam day, although a bus service is available nearby the hotel. Friendly staff and great decor as always.”

— Jason Chuei

“Cannot recommend this property, and a WARNING to anyone sensitive to bad air.The hotel is directly across the water from a refinery, which was clearly leaking something toxic into the air (October 8), which permeated into the room.My wife was nauseous.We didn't stay in the room more than 5 minute, but my refund request was refused by both the front desk and front desk manager.I escalated to the general manager but never heard anything except a cancellation fee to my Visa.Absolutely terrible customer experience and service.”

— Joe Cosentino

Customers review

Overall Excellent, 4.3

Cleanliness 4.5

Comfort 4.3

Neighborhood 3.6

Amenities 4.2

Condition 4.5

Recomendation 87.5%

Carlos Alberto

gen 12, 2023

Muito longe de tudo. Portaria com pessoal todo estrangeiro e falando inglês cheio de acento ,quase incompreensível.

Anna Divizieva

gen 10, 2023

Very nice hotel. Clean and comfy room. Kind staff. Good size of pool and clean water. It was better than expecting. Has a bus stop 2 minutes away from the hotel. Uber from the center is 10-15 euro.

Mark Mcsweeney

dic 12, 2022

To begin with, the first person at the reception desk told us the queen room we booked months in advance was gone and we could have a twin room and "just push the beds together". They also was wanted an extra €40 for this room. On top of that, they wanted a €25 per night fee as a security deposit. Once we got to our room we discovered filthy, moldy towels hidden away in the room. The staff didn't care and we were basically told this is how things are, take it or leave it. Worst customer service I've ever come across. The view from our window was a large junk yard and industrial estates. On checkout, we were again hit with hidden charges and an unrelated bar tab charged to our room. The manager 'shushed' me and constantly tried to cut me off and talk over me. Insisting that he could not possibly be wrong. Will never stay here again, we expected far more from a hotel under the Marriott name in a city like Amsterdam.

Joe Cosentino

nov 12, 2022

Cannot recommend this property, and a WARNING to anyone sensitive to bad air.The hotel is directly across the water from a refinery, which was clearly leaking something toxic into the air (October 8), which permeated into the room.My wife was nauseous.We didn't stay in the room more than 5 minute, but my refund request was refused by both the front desk and front desk manager.I escalated to the general manager but never heard anything except a cancellation fee to my Visa.Absolutely terrible customer experience and service.

Carolina Restrepo

ott 18, 2022

Location was great, from the Airport you are available to ride the Shuttles to the Hotel at not cost, that is a huge Plus! To Travel between the Cities you take the Shuttle back to Airport, the train or the bus. The Hotel is very nice and modern, the crew are Very nice, rooms are Nice and clean!!! BUT DO NOT EAT THERE!!!! didn't like that the food comes already prepared, and they only put it in the microwave. The Pasta that I ordered, arrived in the same square mold, the spaghetti was so sticky, and on top of it An expensive dish. Thats why Ill rate it a 4, I wish you improve dining in the Hotel because It is A Great HOTEL just need to get better with the food!!!!

Mariam Abdel fattah

ott 04, 2022

Disappointing. The view is nice, the location is not half bad But the rooms and services are really bad. The room has no cups for drinking water, shampoo and hand soap dispensers don't pump properly, rooms are quite small with no reasonable place to unpack. There is no restaurant, but I knew this beforehand, but even the grab and go options are limited, overpriced and not worth it. Wouldn't come again.

Samantha Mohr

set 12, 2022

5 star hotel!! It made our trip to Amsterdam that much better. The amenities are spectacular, rooms very clean. Great breakfast! The bartender, Joseph, made the late night bar so much fun!! Must stay.

Jason Chuei

set 12, 2022

Love the Moxy brand! Funky and fun member of the Marriott family. Good location for the surrounding Houthavens offices, but a little far from the city centre and the main action, especially on a rainy Amsterdam day, although a bus service is available nearby the hotel. Friendly staff and great decor as always.

Francisco Ramirez

ago 12, 2022

Ultra moderno. Hipster style & easy going. Simple y contemporáneo. Realmente accesible

Emma Davidson

ago 05, 2022

The location of this hotel is not central with few restaurants around. I had a reservation at this hotel. I arrived very late in the evening (almost midnight.) I had called earlier in the day to say my colleague had to cancel her room. But for some reason both rooms were cancelled. Mistakes happen and I have no issue with this actually. What did upset me was the attitude of the reception who was rude, dismissive, and could only tell me "we have no rooms available at all because we are.over booked." And "you are going to find it very difficult to get a room in Amsterdam as it is busy everywhere." He was rude and super sassy about it. It wasn't until I said I would have to sleep on the reception sofa that he then offered to ring around other hotels where his friends work. Fortunately my regular hotel had space and I went there for my stay.

Top Gamingg

gen 12, 2022

El hotel genial, pero MUY POCA GENTE LLEVA MASCARILLA. De hecho se lo he dicho a varias personas por el hotel y encima te increpan y te gritan. En recepción no hacen nada, la gente se sirve el desayuno sin mascarilla. La gente en Holanda está muy poco concienciado.

Matias Munafo

gen 12, 2019

Estuve en este Hotel el fin de semana. Algunas consideraciones a tener en cuenta. 1- esta muy lejos del centro, no sería un problema si estás de vacaciones, pero tener que ir todos los días en auto o transporte público es realmente tedioso. 2- El hotel no tiene servicios básicos como roomservice, valetparking y demás... 3- el estacionamiento sale dentro 36 euros por día y afuera 27. 4- habitaciones chicas sin guardaropas. 5- Los chicos que atienden el hotel no tienen la más mínima idea de lo que es un servicio de hotel....buenos chicos, pero sin preparación alguna. 6- Ese fin de semana, no funcionaba el sauna, ni las duchas y lo que peor, siendo sábado no había quien lo atienda al spa!!! De locos.... 7- Reserve 2 noches con desayuno incluido y cuando realizamos el checkin nos informaron que no estaba incluido...ergo... nos robaron! 8- Ese mismo sábado inauguraba el restó, pedimos en el frontdesk reservar y nos contestaron que no sabían o no podían realizar la reserva, what? 9- Algo positivo es que el hotel tiene un nuevo concepto, pero le falta entrenamiento a sus trabajadores. Consejo? Anda a otro Hotel! Saludos

Maria Victoria Ochoa

gen 12, 2019

Es un hotel moderno, limpio con un buen desayuno Bufet,las habitaciones con cocina completamente dotadas, el autobús se coge a dos cuadras y te deja en la estación central. No tiene restaurante así que tienes que comprar algo para comer en la noche. Tiene linda vista y es muy tranquilo. Muy recomendado

Daniele Lupica

gen 12, 2019

Hotel muy moderno y la decoración muy muy bonita, los chicos que trabajan allí muy amables y muy educados y disponibles en todo lo que se pide, tiene una pequeña piscina adonde se puede pasar una tarde tranquilamente..... lo único incomodo es que esta lejos del centro!

Coachmarkdavis

Modern cool awesome space

When you think of a holiday you want to chill, see the sun, be warm in winter, and have things to amuse you. With Jenga, puzzles, fireplaces, swing seats, cubes, great music, atmosphere and super...

3321martina

Very nice for couples!

Moxy was a really great stay for us (we are 25 and 30 years old). Moxy is located about 3-4 km away from the city center but there is a great bus connection. The location was really quiet we didn't...

crazivan

just ok, Marriott brand hotel trying too hard

The property is interesting....clean modern, but I feel like it's trying too hard to be hipster...feels forced & fake. I know marriott is trying to change to appeal to a younger crowd after riding...

ionutc633

Moxy style

From the moment Mr. Jeroen wellcomed and checked me in, I knew what kind of experience I will have. The staff is FANTASTIC and warm, Robbin (the bartender) went the extra mile fixing some drinks for...

804m_t_s

Great experience

I had an amazing experience with staying at the Moxy Houthavens. The staff is extremely helpful, location is great, only 15 minutes away from the city center. The rooms are clean and well equipped...

S7s0011

Great hotel

Had a very warm welcome from the staff (Laura) and the room was clean, but the house keeping doesn't give an outstanding cleansing. The location was okay since most of the transportation is by bikes...

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