Orchard Street Hotel
163 Orchard Street, In New York (Manhattan), New York, NY 10003, United States
Rating
3.8
Certificate of Excellence
2018
Price Level
$$$
Rooms
50
Pets
No
19
мая
Orchard Street Hotel, New York
Orchard Street Hotel
Price & Availability
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Overall
Good
3.8
443 reviews
5
97
4
93
3
32
2
11
1
12
Customers Review
Cleanliness 4.2
Comfort 3.7
Neighborhood 4.6
Amenities 3
Condition 3.9
Recomendation 81.4%
“Bad hotel, poor customer service from the staff, lackof services (no hot water during the whole stay), not interest to support or provide solutions for there customers, I saw at least two additional couple complaining about the same situation. Finally a lot of people that doesnt stay at the hotel hace access, and they wonder around the hotel. Worst option in Manhattan”
— Rafael Palma
“By far the worst hotel experience I have ever had. The day I arrive they told me my booking was cancelled, took them an eternity to fix the error in the system. The day after I checked out, they repeatedly charged my card OVER A DOZEN TIMES within 15 minutes. My stay was booked AND fully paid for two prior. Their phone lines were down for over a week, so I had to I email them to ask them to stop charging me and provide an explanation. I never received a response. Horrible experience, I’d rate zero stars if I could.”
— Nicky Joseph
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