“An underwhelming experience. Over $300 per night, and they put you in a basement room. I paid the full standard rate, and not some discounted rate with the understanding I would be put in a basement room. They try to make you feel better about it by telling you it’s larger. The room has a view of the sidewalk, and was loud because you could hear everyone right outside your room in front of the hotel.The fan and air conditioning in the room was also very loud and located right next to the bed where you are sleeping. It was impossible to turn it off because then it became too hot in the room. It made sleeping very difficult.They also asked us if we wanted housekeeping when we checked in, and we said yes. However, no housekeeping came the next day. We did ask for new towels, and they were very quick at bringing these to us however.On the positive side, the hotel is in a great location and the staff we dealt with were all very pleasant. Maybe their upper floor rooms are better, but I would not stay here again. Una experiencia decepcionante. Más de $300 por noche, y te ponen en una habitación en el sótano. Pagué la tarifa estándar completa, y no una tarifa con descuento con el entendimiento de que me pondrían en una habitación del sótano. Intentan hacerte sentir mejor al decirte que es más grande. La habitación tiene vista a la acera y era ruidosa porque podías escuchar a todos justo afuera de tu habitación en frente del hotel.El ventilador y el aire acondicionado en la habitación también eran muy ruidosos y estaban ubicados justo al lado de la cama donde dormías. Era imposible apagarlo porque entonces hacía demasiado calor en la habitación. Hacía que dormir fuera muy difícil.También nos preguntaron si queríamos servicio de limpieza cuando nos registramos y dijimos que sí. Sin embargo, no llegó el servicio de limpieza al día siguiente. Pedimos toallas nuevas, y sin embargo fueron muy rápidos en traérnoslas.En el lado positivo, el hotel está en una excelente ubicación y el personal con el que tratamos fue muy agradable. Tal vez las habitaciones de los pisos superiores son mejores, pero no me alojaría aquí de nuevo.”

“My husband & I stayed here on our honeymoon. The staff is so incredibly kind and accommodating. From the very start when our plane landed early I requested if we could get early access to our room through the app (which is great definitely download the app! A real staff member replies no robots!!) and they responded quickly saying to come to our room! They brought us everything we needed when asked at the front desk or while out for the day I used the chat feature on the app several times to ask for towels etc. All the way up until the end of our stay they were so kind to us. The food was great. The bartenders made great drinks. The hotel was also conveniently located for us to walk to & explore San Diego’s must-dos. Although I already have, I really can’t say enough great things about this place. Definitely looking forward to booking anniversary trips in the future!! Meu marido e eu ficamos aqui em nossa lua de mel. A equipe é tão incrivelmente gentil e acolhedora. Desde o início, quando nosso avião pousou mais cedo, solicitei se pudéssemos obter acesso antecipado ao nosso quarto através do aplicativo (o que é ótimo, baixe o aplicativo! Um membro da equipe real responde sem robôs !!) e eles responderam rapidamente dizendo para vir para nosso quarto! Eles nos trouxeram tudo o que precisávamos quando solicitados na recepção ou durante o dia em que usei o recurso de bate-papo no aplicativo várias vezes para pedir toalhas etc. . A comida estava ótima. Os barmen fizeram excelentes bebidas. O hotel também estava convenientemente localizado para caminharmos e explorarmos os pontos obrigatórios de San Diego. Embora eu já tenha, eu realmente não posso dizer coisas boas o suficiente sobre este lugar. Definitivamente ansioso para reservar viagens de aniversário no futuro! !”