Mövenpick Hotel Auckland
8 Customs Street East, Near Auckland Ferry Terminal, Auckland, 1010, New Zealand
Clasificación
4.3
GreenLeader
2024
Precio
$$
Habitaciones
207
Mascotas
No
desde $ 1,082.93
28
may
Mövenpick Hotel Auckland, Auckland
Mövenpick Hotel Auckland
Con un privilegiado enclave en la zona portuaria de Auckland y rodeado por las boutiques y restaurantes de Britomart, el Grand Mercure Auckland adentra a sus huéspedes en la historia de esta polifacética ciudad. Nuestro concepto de bienestar queda patente en los servicios de nuestras habitaciones, los menús y en las icónicas piezas de arte del Pacífico. Con 207 habitaciones, una planta para eventos y elegantes zonas comunes, el hotel Grand Mercure le invita a sumergirse en el mosaico étnico de Auckland.
Precio y Disponibilidad
Selecciona tu habitación
Superior Queen Room ·
Solo Habitación · Queen
9% descuento
No Reembolsable
Habitación Superior, 1 Cama De Matrimonio ·
Solo Habitación
No Reembolsable
Superior King Room ·
Solo Habitación · King
9% descuento
No Reembolsable
Superior Queen Room (City View) ·
Solo Habitación
Cancele gratis antes de Thu, 23 May 2024
Superior King Room (City View) ·
Solo Habitación
No Reembolsable
Habitación Superior, 2 Camas De Matrimonio ·
Solo Habitación
No Reembolsable
Superior 2 Queen Room ·
Solo Habitación
Cancele gratis antes de Wed, 22 May 2024
Habitación Deluxe, 1 Cama De Matrimonio Grande, Vistas Al Mar ·
Solo Habitación
No Reembolsable
Habitación Superior, 1 Cama De Matrimonio ·
Cama & Desayuno
No Reembolsable
Superior Queen Room ·
Cama & Desayuno
Cancele gratis antes de Wed, 22 May 2024
Deluxe King Room (Ocean View) ·
Solo Habitación
Cancele gratis antes de Wed, 22 May 2024
Superior Queen Room (City View) ·
Cama & Desayuno
Cancele gratis antes de Thu, 23 May 2024
Superior King Room (City View) ·
Cama & Desayuno
No Reembolsable
Deluxe 2 Queen Room (Ocean View) ·
Solo Habitación
No Reembolsable
Superior 2 Queen Room ·
Cama & Desayuno
Cancele gratis antes de Wed, 22 May 2024
Habitación Superior, 2 Camas De Matrimonio ·
Cama & Desayuno
No Reembolsable
Deluxe King Room (Ocean View) ·
Cama & Desayuno
Cancele gratis antes de Wed, 22 May 2024
Suite Junior, 1 Cama De Matrimonio Grande ·
Solo Habitación
No Reembolsable
Habitación Deluxe, 1 Cama De Matrimonio Grande, Vistas Al Mar ·
Cama & Desayuno
No Reembolsable
Junior King Suite ·
Solo Habitación
Cancele gratis antes de Thu, 23 May 2024
Deluxe 2 Queen Room (Ocean View) ·
Cama & Desayuno
No Reembolsable
Suite Junior, 1 Cama De Matrimonio Grande ·
Cama & Desayuno
Cancele gratis antes de Fri, 24 May 2024
Junior King Suite ·
Cama & Desayuno
Cancele gratis antes de Thu, 23 May 2024
Nota: La imagen mostrada tiene fines ilustrativos únicamente y puede no representar la habitación real del hotel. La distribución de las habitaciones, los muebles, las comodidades y la vista pueden variar según la disponibilidad y la ubicación del hotel.
General
Excelente
4.3
516 comentarios
5
4
3
2
1
Comentarios de Clientes
Localización 5
Limpieza 4.6
Comodidad 4.4
Vecindad 4.6
Amenidades 4.2
Condición 4.4
Recomendación 85.8%
“The room itself was good. However I was discouraged by how my husband and I were treated when we finally figured out how to drive in as it was not clear and quite confusing and we had to drive past a couple times before parking out the front and I walked in and asked if we drove up into a walkway cafe area or not and the lady told me to stay and wait for valet yet another told us to just drive in. We made some suggestions on how it would be profitable to put signage out which was meet with a staff member who was not helping say aloud, "well it's pretty obvious" there was no need for her rudeness as we were the ones not given clear instructions and being it was out first time we have never seen or knew what/where to drive as it looks like a cafe area not a driveway.
The manager made us feel as if we were making trouble but we weren't we just wanted to give some suggestions on how to improve communication for first timers but we were made to feel like we were just dumb and a nuisance to deal with. It was our 20th Anniversary and my husband was so discouraged and it almost ruined our night away. Every time we've stayed somewhere we've been given complimentary things and even a platter with Happy Anniversary written in chocolate with a small dessert for free to show their kindness.. others a small card.. but here we got nothing, not even a acknowledgement.. which is not mandatory but it is the difference between great customer service and mediocre service; so I guess this hotel has a lot of growing and learning to do in their customer services at front desk. However the staff in the restaurant were lovely and gave wonderful service and effort. I was also grateful to the young man who helped us get into our room as our door handle was not working either and when I had to go back to reception to get a new card he offered to come along with me to see if we were okay. We discovered that the door handle wasn't opening normally and that it had to be lifted up in the opposite direction (pull upwards) in order to gain access, a nuisance but again the manager never bothered to check in on us, offer us another room nor fix the issue.
More welcoming and friendly service would have gone a long way and things like this can be overlooked but when you're treated like you're a nuisance rather than a guest then these things could potentially ruin what was suppose to be a beautiful night away; which in our line of work is rare..”
— Shannon Wadsworth
“Room with 2 double beds was a little on the tight side for 2 adults and kids, but it was clean&tidy, also despite facing the road wasn't too much noise on Saturday night. Amenities are good, would absolutely have used the yoga room with a TRX if I'd had more time. Was also a very little library which looked quite dink. Chocolate hour was a blast and really great breakfast buffet. Staff were friendly enough. Was pricey but pretty good in comparison to other places”
— Claire Smashcroft
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