Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26, Colcentro, Near 3D Museum of Wonders, Playa del Carmen, 77710, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Chambre(s)
314
Pets
Oui
de $ 2,555.19
28
mai
Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa del Carmen Resort est situé dans le coeur de la ville en face de la plage de sable blanc. Il est un resort qui offre des services et des installations de luxe pour les voyageurs. L'hôtel propose des services tels que location de voiture, parking, bar 24h, restaurant, blanchisserie, Wi-Fi, des jardins, crèche, salle de gym, une boutique, piscine pour enfants et une piscine extérieure, réception et sécurité 24 heures, salon social, salon de coiffure, entre autres. Toutes les chambres sont équipées de climatisation, thé et café, télévision avec chaînes internationales, coffre-fort, un minibar et autres services. * Frais d'établissement: 20USDd par chambre par nuit, payable par le client à l'hôtel.
Prix et disponibilité
Select your room
Habitación Doble Garden View ·
Chambre seulement
Non Refundable
Standard King Room ·
Chambre seulement · King
Non Refundable
Doble Cama King Size ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Habitación Doble Garden View ·
lit et petit-déjeuner
Non Refundable
Standard Room (Garden View) ·
lit et petit-déjeuner
Non Refundable
Standard King Room (Pool View) ·
Chambre seulement · King
Non Refundable
Standard 2 Queen Room (Accessible) ·
Chambre seulement
Double Or Twin Bed - Garden View ·
Chambre seulement
15% remise
Non Refundable
Standard King Room (Limited Ocean View) ·
Chambre seulement
Standard King Room ·
lit et petit-déjeuner · King
Non Refundable
Doble Cama King Size ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Standard 2 Queen Room (Pool View) ·
Chambre seulement · 2 Queen
Non Refundable
Standard Room (Garden View) ·
Chambre seulement
15% remise
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
Chambre seulement
Standard 2 Queen Room ·
Chambre seulement · 2 Queen
Non Refundable
Standard Queen Room ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Hyatt King Room ·
Chambre seulement
Non Refundable
Superior Room (Garden View) ·
lit et petit-déjeuner
Non Refundable
Doble Vistas Parciales Al Mar Cama King Size ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Premium Room ·
lit et petit-déjeuner
Non Refundable
Standard 2 Queen Room (Ocean View) ·
Chambre seulement
2 Queen Beds - Accessible Room ·
Chambre seulement
15% remise
Non Refundable
King Bed - Partial Ocean View ·
Chambre seulement
15% remise
Non Refundable
Standard King Room (Pool View) ·
lit et petit-déjeuner · King
Non Refundable
Double Or Twin Bed - Garden View ·
lit et petit-déjeuner
15% remise
Non Refundable
Habitación Doble Deluxe ·
Chambre seulement
Non Refundable
Standard Queen Room ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Oceanfront 2 Queen Room ·
Chambre seulement
Doble Vistas Parciales Al Mar Cama King Size ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Doble Luxury ·
lit et petit-déjeuner
Non Refundable
Standard 2 Queen Room (Pool View) ·
lit et petit-déjeuner · 2 Queen
Non Refundable
Doble Vistas Al Oceano ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Standard Queen Room (Accessible) ·
Chambre seulement
Cancel free of charge before Thu, 23 May 2024
Standard 2 Queen Room ·
lit et petit-déjeuner · 2 Queen
Non Refundable
Standard King Room with Club Access ·
Chambre seulement
Sea View ·
Chambre seulement
15% remise
Non Refundable
Standard King Room (Limited Sea View) ·
Chambre seulement
Cancel free of charge before Thu, 23 May 2024
Small King Room (Garden View) with Plunge Pool ·
Chambre seulement
Non Refundable
Standard 2 Queen Room (Accessible) ·
lit et petit-déjeuner
Non Refundable
Club King Room (Limited Ocean View) ·
Chambre seulement
Doble Vistas Al Oceano ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Club King Room (Ocean View) ·
Chambre seulement · King
Non Refundable
Hyatt King Room ·
lit et petit-déjeuner
Non Refundable
Club King Room ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Oceanfront 2 Queen Room ·
lit et petit-déjeuner · 2 Queen
Non Refundable
Club Room (Limited Ocean View) ·
Chambre seulement
Club Room (Ocean View) ·
Chambre seulement
Non Refundable
Swim-Up King Room ·
Chambre seulement
Standard 2 Queen Room (Ocean View) ·
lit et petit-déjeuner
Non Refundable
Club King Room ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Standard King Room with Club Access ·
lit et petit-déjeuner · King
Non Refundable
Standard Queen Room (Accessible) ·
lit et petit-déjeuner
Cancel free of charge before Thu, 23 May 2024
Standard King Room (Limited Sea View) ·
lit et petit-déjeuner
Cancel free of charge before Thu, 23 May 2024
Small King Room (Garden View) with Plunge Pool ·
lit et petit-déjeuner
Non Refundable
Swim-Up 2 Queen Room ·
Chambre seulement
Club King Room (Ocean View) ·
lit et petit-déjeuner · King
Non Refundable
Club Room (Ocean View) ·
lit et petit-déjeuner
Non Refundable
Standard Suite (Sea View) ·
Chambre seulement
Non Refundable
Swim-Up 2 Queen Room ·
lit et petit-déjeuner
Non Refundable
Swim-Up King Room ·
lit et petit-déjeuner · King
Non Refundable
Standard Suite (Sea View) ·
lit et petit-déjeuner
Non Refundable
Premium Suite ·
lit et petit-déjeuner
Non Refundable
Standard Suite ·
Chambre seulement
Non Refundable
Grand King Suite ·
Chambre seulement · King
Non Refundable
Standard Suite ·
lit et petit-déjeuner
Non Refundable
Grand King Suite ·
lit et petit-déjeuner
Non Refundable
Standard King Room (Limited Ocean View) with Club Access ·
Chambre seulement
Non Refundable
Grand Suite ·
Chambre seulement
Cancel free of charge before Wed, 22 May 2024
Standard Suite (with View) ·
lit et petit-déjeuner
Non Refundable
Grand Suite ·
lit et petit-déjeuner
Cancel free of charge before Wed, 22 May 2024
Standard Suite with Plunge Pool ·
Chambre seulement
Non Refundable
Standard King Suite with Plunge Pool ·
Chambre seulement
Non Refundable
Standard King Room ·
Tout Inclus · King
Discounted Rates (2EBB23)
Non Refundable
Grand King Suite with Club Access ·
Chambre seulement
Non Refundable
Grand King Suite with Club Access ·
lit et petit-déjeuner
Non Refundable
Standard Suite with Plunge Pool ·
lit et petit-déjeuner
Non Refundable
Gran Suite King Y Acceso Club ·
Chambre seulement
Cancel free of charge before Thu, 23 May 2024
Business Suite (Sea View) ·
Chambre seulement
Non Refundable
Executive Suite ·
lit et petit-déjeuner
Non Refundable
Gran Suite King Y Acceso Club ·
lit et petit-déjeuner
Cancel free of charge before Thu, 23 May 2024
Business Suite ·
Chambre seulement
Non Refundable
Hyatt King Room ·
Tout Inclus
Non Refundable
Executive King Suite ·
Chambre seulement · King
Non Refundable
Standard Queen Room (Accessible) ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Standard 2 Queen Room (Ocean View) ·
Tout Inclus · 2 Queen
Discounted Rates (2EBB23)
Non Refundable
Standard King Room (Limited Sea View) ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Small King Room (Garden View) with Plunge Pool ·
Tout Inclus
Non Refundable
Executive King Suite ·
lit et petit-déjeuner · King
Non Refundable
Standard Queen Room ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Doble Cama King Size ·
Tout Inclus
Non Refundable
Club King Room ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Suite Ejecutiva King Y Acceso Club ·
Chambre seulement
Cancel free of charge before Thu, 23 May 2024
Club Suite ·
Chambre seulement
Non Refundable
Suite Ejecutiva King Y Acceso Club ·
lit et petit-déjeuner
Cancel free of charge before Thu, 23 May 2024
Gran Suite King Y Acceso Club ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Executive Suite ·
Chambre seulement
Suite Ejecutiva King Y Acceso Club ·
Tout Inclus
Cancel free of charge before Thu, 23 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
949 reviews
5
2710
4
618
3
277
2
146
1
147
Customers Review
Localisation 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 77.6%
“The hotel is beautiful, the room was comfortable and clean, and the service was absolutely amazing. The pool facilities are great and you can't beat the view! I loved that there was an adult-only pool option. Hector was our server out by the pool and he is an absolute GEM. So incredibly attentive and kind, he took great care of us every day and made my birthday trip so special. Carlos (our waiter at The Grill) also deserves a shout-out. He was wonderful too!
My one note would be that the "all-inclusive" option is probably only a good value for a short trip. If I had been staying any longer I don't think it would have been worth the price, considering how many great food options are within walking distance.”
— Ashley McMillan
“My wife and I have been to Cancun for business meetings before, and had an overall good experience. As such, she booked the best room and had high expectations for this visit, once again for business meetings. Wow! Hard to describe just how awful this experience turned out to be. Arrived a bit late, so called to order room service from an extremely small menu with virtually no heathy options (she was here for meetings on health and wellness). Room service was technically still available (closes at 11 pm - compared to all night where we stayed before - and could order these amazing fruit trays at 3 in the morning and eat them with delight as we lay in bed discussing the adventures of the day). So she called the front desk - no answer. So she went to the front desk and they told her to call room service - she explained that she already had, with no answer. Eventually she got some food. In the morning she went for breakfast - was treated with a rudeness that was almost incomprehensible. Decided to return to her room for the poor choices being offered. Ongoing disappointment after disappointment!!! Next morning had a similar experience with the restaurant, only this time she was told that room service had ended at 11 the night before. She called and asked for coffee and water, which she was promised. 15 minutes later she called again - promised again. This continued, with nothing. She found a housekeeper and asked for water, and got screamed at - NO, SHE COULD NOT HAVE WATER! Finally the coffee came, but still no water. Called again. Did get the water after how long? Extremely poor, rude, unprofessional service. By the way, maybe it was fortunate that she didn't eat at the restaurant for breakfast, as several of her colleagues who did eat at the restaurant got FOOD POISONING!!!! She paid an exorbitant rate for an upscale room, and was treated like trash!!!!!”
— Paul Goddard
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