Zalanta Resort at The Village
4101 Lake Tahoe Blvd, Near Heavenly Ski Resort, South Lake Tahoe, CA 96150, United States
Rating
4.6
Price Level
$$$$
Rooms
18
Pets
No
30
Dec
Zalanta Resort at The Village, South Lake Tahoe
Zalanta Resort at The Village
Price & Availability
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Overall
Wonderful
4.6
88 reviews
5
4
3
2
1
Customers Review
Cleanliness 4.6
Comfort 4.8
Neighborhood 4.9
Amenities 4.5
Condition 4.8
Recomendation 73.3%
“Stayed here over spring break in 2021 catching the last bit of snow. We had a nice top floor unit with 3 bedrooms. Modern classy and cosy. The location is unbeatable as it’s literally across the street from the gondola yet tucked behind the Main Street so away from the crowd. Shops and restaurants all around. Pricey.”
— Wee Khim Lee
“This is overall a great property where it is obvious significant expense was involved in the construction. The location could not be more central to South Lake Tahoe. The facilities are excellent. That's where it all stops.
With perhaps one or two exceptions, the entire staff was friendly, helpful and with good intentions. However, one cannot help but assume that hospitality is definitely not what they do full time. The unit we were given had on arrival, missing towels, used laundry bags, a full dishwasher, leftover food in the freezer... and the list goes on. It felt like housekeeping had left in a rush.
Thereafter, really only made better by how well-meaning everyone truly was, a number of small yet notable shortcomings became obvious. Daily room housekeeping was not an option. Think of a very expensive AirBnB but no more.
At >$2000 a night for a 2 bed unit, one expects very high end service which just wasn't there.
Overall, Zalanta could easily be much better but as it was it is just not worth paying close to 3x the cost of the Marriott across the street. That is probably not as high end a product but at least they likely have staff trained in hospitality and housekeeping.”
— Courbcyr
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