Marriott Providence Downtown
One Orms Street, Near Providence Place Mall, Providence, RI 02904, United States
Rating
4.1
Travelers Choice
2021
Price Level
$$$
Rooms
351
Pets
Yes
25
мая
Marriott Providence Downtown, Providence
Price & Availability
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Overall
Very Good
4.1
984 reviews
5
1273
4
527
3
246
2
116
1
76
Customers Review
Value 4
Location 4.2
Cleanliness 4.2
Comfort 4.1
Neighborhood 3.9
Amenities 3.8
Condition 4.1
Quality 4.9
Recomendation 82%
“One of the nicest Marriott properties I have stayed at during my travels. The rooms were very nice and clean. The staff was friendly and attentive to requests. The M Club was nice and had a great coffee machine along with drinks and snacks.
Above all else, the breakfast buffet was by far the best I have seen at a hotel outside of the ones in Asia. Great selection, great food and wonderful hospitality.”
— Mike
“If you are a Marriott Employee, do not stay at this property. They treat their fellow Marriott employees with the lowest level of respect possible. I stayed at this hotel for 1 night using my discounted rate while in town. I booked the deluxe king room and was downgraded without notice. When I arrived to the room, it was very outdated. The phone in the room also did not work, the toilet barely flushed, and there were stains on the ceilings and walls. When I called the front desk, I was told because I was using the employee rate, I was downgraded to the “bad side” of the hotel very rudely. Who does that? When my boyfriend called the desk, the front desk agent, Bianca was nicer to him and expressed that she was afraid of what the General Manager would say if she gave us the rooms we originally booked. She also mentioned that he tends to get mad at her often. That is not a healthy work environment if you ask me but oh well. Overall my experience at this hotel was below than the standard I expect when I stay at other properties.”
— Douana Offre
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